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Quality Control Customer Service

Claremont, California, United States
December 01, 2016

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Carlos Deitrick

Quality Control 1400 W. Arrow Highway Upland, California, 91786 (323) ***-**** Summary

Extensive experience in quality control and customer service. Proficient in Microsoft Office, 10 key and data entry. Possess the ability to critically analyze and solve logistical problems independently. An extremely fast learner, adaptable, and works well in high pressure situations. Education

Claremont High School, Claremont, California

Employment History

TP-Link, San Dimas, California

Assist warehouse supervisor and receive all pick tickets to ascertain all orders and send appropriate merchandise from shelves. Administer and pick all customer orders for shipment and evaluate all number of products and monitor shipping of all products to correct locations and handle all equipment efficiently. Monitor all orders for shipment and maintain records of all outgoing shipments and confirm orders with all clients Manage all pick orders and provide correct labels on products and prepare pick sheets for all orders and assist personnel to load and unload all containers for export. Verify all outbound shipments and ensure all damage free goods and provide accurate labels on all products prior to shipment. Handle and operate all mechanized equipment such as forklift and processes all order effectively. Organize all orders for shipment and operate all shrink wrap machines and operate various material handling machines effectively. Evaluate all amounts of orders and weigh all orders at time of packing. Maintain optimal level of security at warehouse and prepare all paperwork for various agencies. Phyle Inventory Control Services, Monrovia, California Area Manager: Responsible for the assigned operations of a district office and supervising district team members. Area managers are responsible for the profitability and efficiency of assigned teams, meeting with customers to discuss upcoming events, sales, scheduling of inventories and other events, ensuring appropriate staffing levels, districts weekly, hiring and training of district employees at all levels, the care and maintenance of all equipment assigned to the district, arranging for the completion of merchandising projects, and understanding and applying company policies and procedures.

Top Most, Montclair, California

Prepare and manage departmental budgets. Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials. Interview, select, and train warehouse and supervisory personnel. Plan, develop, or implement warehouse safety and security programs and activities. Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals. Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated. Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing. Review High School, Graduated June 1999

Quality Control May 2015 - October 2016

Area Manager March 2009 - May 2015

Warehouse Supervisor February 2006 - March 2009

invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments. Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements. Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.

Professional Skills

Data Entry: Advanced

10 Key: Advanced

Accounts Receivable : Advanced

Quality Control/Loss Prevention : Advanced

Certified Forklift Operator: Advanced

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