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Customer Service Sales

Location:
Fort Worth, TX, 76148
Posted:
December 01, 2016

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Resume:

SCOTT PEASE

**** ***** *****, **** *****, TX ****8

512-***-**** M - acxqc0@r.postjobfree.com

OBJECTIVE

To obtain a challenging client-focused job role that will utilize my skill set in sales, communications, account management, and service, to meet business objectives and add increased value to a growth oriented company. EXPERIENCE

04/2009 to Present

Voice Over Contractor and Artist, Voice Over LA / Collier Talent Agency – Los Angeles, CA / Austin, TX

• Operate a voice over contractor business, work with third party agencies, and deal directly with business clients to target market products, ideas, and services by articulating ad campaigns via TV, radio, web, and private projects

• Provide a suite of services, including ad copywriting, voice over, the coordination and hosting of live studio recording sessions, and editing

• Execute a high level of professionalism, attend to client needs with a sense of urgency, and manage their expectations throughout the time-sensitive project cycle

• Cold call business markets in need of my services

• Manage and grow account relationships

05/2015 to Present

Head Server & Trainer, Sawyer & Co. – Austin, TX

• Contribute to increased hourly volume in competition with local chains through the creation of efficient processes in customer service and product delivery

• Demonstrate ability to achieve company goals by maintaining high customer satisfaction through creating a pleasurable experience to gain repeat customers

• Train new servers through each aspect of their role, focusing on the guest experience and knowledge of back of house operations

• Set challenging but attainable goals by upholding a high professional standard and striving to inspire others by demonstrating personal commitment

08/2004 to 03/2009

Sales Account Executive, Constellation Energy – Dallas, TX

• Successfully closed profitable electric commodity sales contracts for large commercial and industrial customers in the Texas deregulated electric market

• Managed a portfolio of 97 accounts and over $10,000,000 in sales, as chief customer account liaison

• Called on prospective customers, created and delivered sales presentations and proposals to target market, negotiated contracts, and used pricing models to create daily commodity transactions and manage financial profitability

• Developed and presented various commodity pricing structures that aligned with customer risk tolerance and corporate strategy

• Developed professional working relationships with third party marketers, energy consultants, corporate energy managers, and national energy managers

• Effectively listened and communicated closely with customers, supply team, and management EDUCATION

12/2002

Bachelor of Arts: Communications, Texas State University - San Marcos, TX Advertising; Business: GPA 3.0

Maintained part-time job through school.

ACCOMPLISHMENTS

Eagle Scout: BSA Troop 383, Longhorn Council, Euless, TX Dean's List: Ad Copy, English, Management, Marketing, Philosophy, Psychology, Retailing, Sociology, Speech, Visual Communication, Visual Literature, & Writing for Mass Media



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