Laketa Diggs

acxpvo@r.postjobfree.com

Phone Number: 773-***-****

Credit and Collection Manager

• Credit and Collections manager position where my expertise in supervising and training can be effectively utilized for increased profitability and product sales volume by developing a dynamic team. I have 17 years’ of experience as a Credit and Collection Manager and has managed agents to achieve their daily/monthly operations goals so we can meet the monthly revenue goals and forecasts of our clients.

Work Experience

Credit and Collection Manager

Global Credit/Leading Edge Recovery

Chicago, IL

March 2004-August 2016

• Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations

*Train agents to Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment

• Train agents on necessary actions and strategies for debt repayment

• Interacting With Computers

• Communicating with Supervisors, Clients, Peers, or Subordinates

• Documenting/Recording Information

• Resolving Conflicts and Negotiating with Others

• Organizing, Planning, and Prioritizing Work

• Processing Information

• Making Decisions and Solving Problems

• Establishing and Maintaining Interpersonal Relationships

• Updating and Using Relevant Knowledge

• Training and Teaching Others

• Monitor Processes, Materials, or Agents

Laketa Diggs

acxpvo@r.postjobfree.com

Phone Number: 773-***-****

Credit and Collection Manager

• Credit and Collections manager position where my expertise in supervising and training can be effectively utilized for increased profitability and product sales volume by developing a dynamic team. I have 17 years’ of experience as a Credit and Collection Manager and has managed agents to achieve their daily/monthly operations goals so we can meet the monthly revenue goals and forecasts of our clients.

Work Experience

Credit and Collection Manager

Global Credit/Leading Edge Recovery

Chicago, IL

March 2004-August 2016

• Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations

*Train agents to Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment

• Train agents on necessary actions and strategies for debt repayment

• Interacting With Computers

• Communicating with Supervisors, Clients, Peers, or Subordinates

• Documenting/Recording Information

• Resolving Conflicts and Negotiating with Others

• Organizing, Planning, and Prioritizing Work

• Processing Information

• Making Decisions and Solving Problems

• Establishing and Maintaining Interpersonal Relationships

• Updating and Using Relevant Knowledge

• Training and Teaching Others

• Monitor Processes, Materials, or Agents

Laketa Diggs

acxpvo@r.postjobfree.com

Phone Number: 773-***-****

Credit and Collection Manager

• Credit and Collections manager position where my expertise in supervising and training can be effectively utilized for increased profitability and product sales volume by developing a dynamic team. I have 17 years’ of experience as a Credit and Collection Manager and has managed agents to achieve their daily/monthly operations goals so we can meet the monthly revenue goals and forecasts of our clients.

Work Experience

Credit and Collection Manager

Global Credit/Leading Edge Recovery

Chicago, IL

March 2004-August 2016

• Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations

*Train agents to Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment

• Train agents on necessary actions and strategies for debt repayment

• Interacting With Computers

• Communicating with Supervisors, Clients, Peers, or Subordinates

• Documenting/Recording Information

• Resolving Conflicts and Negotiating with Others

• Organizing, Planning, and Prioritizing Work

• Processing Information

• Making Decisions and Solving Problems

• Establishing and Maintaining Interpersonal Relationships

• Updating and Using Relevant Knowledge

• Training and Teaching Others

• Monitor Processes, Materials, or Agents

Laketa Diggs

acxpvo@r.postjobfree.com

Phone Number: 773-***-****

Credit and Collection Manager

• Credit and Collections manager position where my expertise in supervising and training can be effectively utilized for increased profitability and product sales volume by developing a dynamic team. I have 17 years’ of experience as a Credit and Collection Manager and has managed agents to achieve their daily/monthly operations goals so we can meet the monthly revenue goals and forecasts of our clients.

Work Experience

Credit and Collection Manager

Global Credit/Leading Edge Recovery

Chicago, IL

March 2004-August 2016

• Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations

*Train agents to Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment

• Train agents on necessary actions and strategies for debt repayment

• Interacting With Computers

• Communicating with Supervisors, Clients, Peers, or Subordinates

• Documenting/Recording Information

• Resolving Conflicts and Negotiating with Others

• Organizing, Planning, and Prioritizing Work

• Processing Information

• Making Decisions and Solving Problems

• Establishing and Maintaining Interpersonal Relationships

• Updating and Using Relevant Knowledge

• Training and Teaching Others

• Monitor Processes, Materials, or Agents

resume-Laketa_Diggs.docx.pdf

Saved to Dropbox • Sep 12, 2016, 4:46 PM

• Scheduling Work and Activities Strategy

• Developing and Building Teams

• Provide Consultation and Advice to Others

• Guiding, Directing, and Motivating Subordinates

• Coaching and Developing Others

Education

High School Diploma or Equivalent, General Studies Steinmetz

Chicago, IL

• Scheduling Work and Activities Strategy

• Developing and Building Teams

• Provide Consultation and Advice to Others

• Guiding, Directing, and Motivating Subordinates

• Coaching and Developing Others

Education

High School Diploma or Equivalent, General Studies Steinmetz

Chicago, IL

Contact this candidate