Professional Summary

Core Qualifications

Experience

DARREN SIMMS

**** ********* **. **** *

Baltimore, Md 21214

H: 443-***-****

acxpmb@r.postjobfree.com

Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.

Cost reduction and containment

Inventory control

Troubleshooting and problem solving

Client relationships

Quantifiable revenue increases

Analytical

Manager

October 2014

to

November 2016

Insurance Auto Auction Laurel, Md.

Branch Manager

Insurance Auto Auction Laurel, Md Mentor, coached, and trained 9 team members. Monitor work of employees and initiate disciplinary actions as required. Responsible for overseeing an inventory of over 2000 vehicles. Achieved over 100% of budgeted Total Revenue within the two years as Manager. Reduced and controlled expenses by monitoring overtime expenses, determining recurring business needs, and maintaining necessary inventory levels. Maintained friendly and professional customer interactions. Retained and ensured proper handling and care of Insurance Providers to meet Service Level Agreements.

Held daily staff meetings to go over objectives and emphasize safety. Documented weekly Areas of Focus to identify inefficiencies and made recommendations for process improvements.

October 2013

to

October 2014

Insurance Auto Auction Baltimore, Md

Yard Supervisor

Supervised a staff of 7 in all yard operations.

Hire and train staff to develop and achieve all work objectives and evaluate performance on a regular basis.

Perform appraisals for staff, evaluate work, and recommend changes as required. Monitor work of employees and initiate disciplinary actions as required. Run midday reports to analyze production to implement improved production. Production was improved substantially by holding staff accountable for daily Education

performance.

Within 6 months Branch became one of the top performers in the Region at a consistent 95% productivity rate.

Met with Branch Manager daily to discuss work performance, branch needs, and areas of deficiencies to implement action plan for improvement. Ensure proper handling of all materials and store it appropriately. Monitor inventory of yard supplies and place purchase orders as necessary. Ensured routine and non routine maintenance on equipment and prepare report to submit to Branch.

July 2013

to

August 2013

First Choice Auto and Tow

Tow Manager

First Choice Automotive and Tow Joppa, Md Managed day to day operation of a medium sized independent 24/7 repair facility and tow company. Mentor, coached, and trained 20 team members.

Create, administer, and perform training for all drivers. Manage fleet maintenance, equipment preparedness, and inventory controls. Adopt, adapt, and hold accountable all employees to the high standards of the company.Monitored performance by utilizing reports to identify potential deficiencies.

Reorganized battery stock for improved inventory control. Reduced for tow equipment by holding drivers accountable for missing items on daily checklists.

December 2008

to

August 2013

AAA Mid Atlantic Baltimore, Md

Fleet Supervisor

Oversaw scheduling for the day to day activities of battery/light service drivers that provided Emergency Roadside Assistance to AAA members. Interviewed, hired, and trained new hires.

Improved service quality and increased sales by developing a strong knowledge of company products and services.

Effectively communicated with team members to maintain clearly defined expectations.

Provided detailed reports and updates to Branch Manager. 1983 High School Diploma: General Studies

General Studies

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