Monique Robertson

**** ***** **** ****** ****

Humble,Texas 77338

acxpkx@r.postjobfree.com

713-***-****

Summary

Motivated Export Specialist with 30 years of experience. Highly reliable and focused with strong record of exemplary customer service. Knowledge of requirements and customs regulations for both import and export business. Goal oriented with excellent problem solving and interpersonal skills. Able to work independently with little to no supervision and also as a team member.

Highlights

Imports and Exports

Shipment Consolidations Planning

Access Ex-Work

Vendor Management

Microsoft Office MR / OSD

Lotus RMPS Billing

Global Logistics

Oracle Payroll / Bookkeeping

AS400 Logis Procurement

Inventory Tracking / Filing

SAP Cixtrix / Cargowise

Worldport Customer Services

Ground and Air Transportation

Arrange Pick-Up/Delivery Doc Vision / E-Doc Scanning

C2C Receptionist / Imaging

Perform Internal Audit

QuickBooks Account Payable Account Receiveable

Staffing Agency - DHL - Air Export 2015- 2016

Various Assignments – Geodis Wilson – Import Air / Ocean

Experience

CEVA Logistics 2011 – 2014

Export Specialist IV ( Lead )

Schedule booking with transportation carrier

File AES for required export shipments

Prepare necessary export documentation such as country of origin, packing declaration, hazmat documentation and bill of lading

Route shipments domestically and internationally

Maintain tracking and tracing systems for all shipments and revise on a daily basis

Provide clear and accurate communications to all vendors, carriers, and departments regarding the status of inbound / outbound freight

Identify and resolve issues with freight containing incomplete or inaccurate information

Identify lost cargo and notify respective parties in a timely manner

Create and develop reports as needed per customer requirements

Performed internal audit

DHL 2008 – 2010

Project Coordinator

Schedule booking with transportation carrier

File AES for required export shipments

Prepare necessary export documentation such as country of origin, packing declaration, hazmat documentation and bill of lading

Route shipments domestically and internationally

Maintain tracking and tracing systems for all shipments and revise on a daily basis

Provide clear and accurate communications to all vendors, carriers, and departments regarding the status of inbound / outbound freight

Identify and resolve issues with freight containing incomplete or inaccurate information

Identify lost cargo and notify respective parties in a timely manner

Create and develop reports as needed per customer requirements

Perform internal audit

Staffing Agency 2007 – 2008

Various Assignments

Kuehne Nagel - Ocean Export Clerk ( 3 months )

Woodbridge Forwarding - Ocean Export Clerk ( 6 months )

Bechtel Corporation - Project Coordinator ( 3 month )

Geologistics 2003 – 2006

Import & Export Agent

Timely preparation of rates and quotes for customers and overseas agents

Coordinate the routing of import and export bookings with airline and ocean carriers

Support the development of existing and new customers

Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import and export products to strengthen service competitiveness

Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Hazmat Cargo Decl., Bill of Ladings and Certificate of Origin)

Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment

Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors

Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

Perform internal audit

Kuehne & Nagel 1998 – 2003

Import & Export Agent

Timely preparation of rates and quotes for customers and overseas agents

Coordinate the routing of import bookings with airline and ocean carriers

Support the development of existing and new customers

Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import products to strengthen service competitiveness

Prepare all necessary shipping documentation related to international bookings and process all import documentation to clearing agents to include: (3461, 7512, Proforma Invoice and In bonds)

Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment

Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors

Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

Perform internal audit

Contact this candidate