Customer Service Professional Experience
Resume:
ALEXIS V. JURADO
Katy, Texas *****
**.********@*****.***
Industrial Painter/Sandblaster
Ten years of experience in materials handling, and as a shipping and receiving foreman responsible for loading and loading, securing the products based on standards, and pulling orders. Possess the ability to work in a fast-paced environment in a safe manner, operate various forklifts as well as a 5S shop organization motorized pallet jack and overhead crane operator. Experience in shipping and receiving orders, managing parts, and performing monthly product inventory, controlling shortages and overages, and handling customer service issues and requests. Recognized for the ability to effectively communicate with all levels of an organization, including external customers. Known for being reliable, accurate, a prompt learner, adaptable, and an effective problem solver. Proficient in order selecting, cycle counts and 5S training and usage. Demonstrated ability to organize and prioritize, manage time and adapt to change, decision making, taking the initiative, and scheduling.
PROFESSIONAL EXPERIENCE
SULZER PUMPS US – Brookshire, Texas 2011 – 2016
Industrial Painter
Operates sandblast booth and steam cleaner to prepare parts and assemblies for painting.
Prepares and paints parts and finish products and mixes primers, enamels, epoxies, tar-set and bitumastic paints for the purpose of applying special coatings to maintain mil thicknesses.
Operates other equipment used to prepare parts for painting to include but not limited to hand grinders, surface grinders, wheel grinders, hand sanders.
Applies tape or other protective covers to machined surfaces to protect them from blasting and coating.
Uses spray paint guns to apply standard primers and enamels.
Able to keep accurate logs on actual paint used applying basic math and written skills.
Read, interpret, and complete processes on specifications, bills of materials, paint cans, material preparation instructions and drawings as it relates to the job.
Followed procedures listed on work orders, as received.
Identifies ship dates and deadlines when parts were expected to be processed and ready to ship according to schedule.
Prepares parts and protected machined surfaces from damages when sandblasting before painting.
Assures that parts and steel shot used to sandblast were completely clean and free of dust. Taped all non-painted surfaces.
Applies requested paint on parts as per work order procedure within the allowed time.
Meets company standard times and individuals productivity goals in a 5S environment.
PAVESTONE COMPANY – Brookshire, Texas 2003 – 2010
Forklift Driver/ Machine Split Line Operator
Performed loading and unloading in a precise and safe manner.
Moved palletized projects from manufacturing building to designated areas in loading zones and product yard.
Operated the front end loader for loading raw materials on trucks.
Provided good service when customers requested product samples.
Committed to meeting daily production numbers.
Operated split line machine in a safe and productive manner.
Self-maintained own machine, conducted daily preventative maintenance and solved minor problems that arose.
VENIERSTONE/TEJAS TEXTURE STONE, Katy, TX 2002 - 2003
Yard Foreman/Shipping and Receiving Coordinator
Managed 4 employees in the yard and was responsible for making sure the work orders were accurately coded and on time to meet delivery deadlines.
Maintained the yard by ensuring that products were organized and defective products were properly disposed.
Loaded and unloaded trucks.
Maintained monthly inventory controls.
Provided customers with product samples ensuring excellent customer service.
Made sure before the finished product was moved to the yard it was a quality product and labeled properly for shipment.
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