Chris Doucette, CHPS

Richmond, Virginia *****

Cell: 804-***-****

Email: acxpjq@r.postjobfree.com

Linkedin: https://www.linkedin.com/in/chris-doucette-chps-6533678

Summary of Experience and Qualifications:

Chris Doucette is a certified IT professional, with wide ranging experience providing successful compliance planning and implementation assistance to health care providers and payers, regulatory agencies and state and federal governments including Virginia. Mr. Doucette has servered as the Healthcare Information Technology (HIT) technical standards advisor and project manager Commonwealth of Virginia’s Medicaid Privacy Officer through the Office of Compliance and Security and also as. He is dedicated to ensuring ongoing policy compliance, IT technical implementations, education/training and awareness in the field of privacy and security of Medicaid/SCHIP medical records, as well emerging field of nation-wide adoption of Electronic Health Records (EHR) technology. He provides support and expertise to the Agency’s Information Security Officer John Karabaic [CISSP,CISM] to ensure information security compliance, advanced planning documents (APD)/contracts/proposals, ongoing security awareness, disaster recovery / contingency planning, and technical security implementations all as a part of an effective, integrated Privacy and Security program

Work Experience:

Sept.2013 – Magellan Healthcare, Glen Allen Virginia

Current Magellan Compliance Manager for Virginia / Director of Analytics and Programming

Compliance Manager, reporting to Magellan’s Senior VP. Mr. John DiBernardi, Corporate Compliance Officer: Sarbanes–Oxley Act of 2002, PCI Security Standards, ISO/IEC 17799, NIST 800 series, EU Data Protection Directive 95/46/EC, Federal Information Security Management Act of 2002 (FISMA) Gramm–Leach–Bliley Act (GLBA), COBIT 5, ISO/IEC 27001/2.

Full time employee responsible for leading and managing a Magellan local reporting team responsible for meeting all internal and customer data reporting needs, including all the data acquisition, management, integrity and operational reports produced by the office.

In this position, developed and oversaw collection and reporting of complex, related information. Interprets data and developed and designed policies, procedures and standards for collecting, organizing, interpreting, and classifying information for input into computer and retrieval from computer, utilizing knowledge of symbolic language, optical or pattern recognition, database construction, and retrieval methods.

Specific projects included successfully implementing a new ad-hoc reporting/change management process, and quality assurance standards and checklists to ensure meeting operational expectations of state client for operational and contractual reporting. Designed and implemented contract management database and won CEO award for recognition for IT innovation.

Provides to the team, comprehensive knowledge of and expertise with a variety of analytical and database software and tools, including Excel, Access, statistical analysis and forecasting programs (e.g. SPSS) and presentation software; expertise in SQL-based queries (Oracle, Microsoft) and SQL report writing.

Experience in collecting, analyzing, interpreting and synthesizing complex data sets and producing highly readable, informative reports tailored to the needs of diverse audiences, including non-technical users. Skills include presentation skills to client and regulatory reporting experience with multiple Virginia state agencies.

May 2010 – Deloitte Consulting LLP, McLean Virginia.

Sept. 2013 Specialist Master (Sr. Manager)

Full time employee - for Deloitte Consulting specializing in state, federal and commercial client health information technology support and health care data applications Project Management technical assistance.

Duties include: hiring and mentoring IT consulting resources for client projects, responses to RFP/RFI on behalf of Deloitte Consulting, training Deloitte staff on Project Management (PMBOK), HIPAA/IT Security, and Health Information Exchange (HIE).

HCSC Blue Cross Blue Shield of Illinois, Chicago – ACA/3Rs Data Warehousing (DW) Compliance Project. 3 months project Role of onsite Enterprise PMO Project Manager of 204 HCSC staff/consultants for commercial HMO on an implementation project to meet federal regulatory risk data reporting compliance of all health plans by the Affordable Care Act (ACA). Monthly IT resource budget on this project through EPMO office was $1M.

Aetna Hartford, Connecticut – PPACA Tax Computation Tool Compliance Project. 3 months project. Role of Project Manager and Technical Lead for the Deloitte project team (US/USI) tasked to build and implement Aetna a tax calculation extract and reporting tool database for IRC section 162(m)(6) regulatory requirements of ACA.

Deloitte Partner Matters, New York City, New York. 7 months. Project Manager implementing a Wealth Management and Financial Retirement Planning web application re-platforming/code rewrite, from .NET/SQL Server/VM Cloud to SAP R/3, including BW and Integration Planning.

Federal Office of the National Coordinator for Health IT (ONC), Health and Human Services (HHS), Washington DC. 2 year project. Health IT SME for Deloitte’s Health Care and Life Sciences Federal Practice with direct reporting to the ONC Director, as well as Interim ONC Project Officer providing direct support to 10+ states on complying with Federal FOA/Grant funding and budgetary requirements. Regulatory and technical Subject Matter Expert to the State HIE Grant Program with the Technical Assistance team under HITECH, role includes ONC Project Officsier providing direct guidance to state HIE coordinators.

Jan. 2007 to Inukshuk Information Services – Management Consulting Firm, Richmond Virginia.

May 2010 President/ Owner since Sept 2004

Inukshuk, established in 2004 with company headquarters located in Glen Allen of Henrico County, maintains qualified and experienced staff with backgrounds specializing in the field of Virginia government, information technology (IT), personal privacy rights, security, health care, and finance.

Commonwealth of Virginia Medicaid – Department of Medical Assistance Services (DMAS), Richmond Virginia. 3 years. State appointed Privacy and Security Officer providing agency and general public HIPAA compliance guidance and support, with a direct report to the Agency Director. Performed HIPAA compliance privacy and security risk assessments and risk remediation/mitigation projects, achieving Privacy Rule compliance in 2003 and Security Rule compliance in 2005.

Key Highlights:

oDMAS Enterprise Security Plan delivered VSN 8 (10-06-2019)

oInformation Security and HIPAA Security Policies updated 2008

oDMAS Network Infrastructure and Network Services Layer 4-7 Risk Assessment May 21, 2009

oBusiness Impact Analysis – Northhighland, May 8, 2008

oContinuity of Operations (COOP) Plan – Jan 20, 2010.

oInformation Security Sensitive Security Plan – Aug 8,2008

o2008 Agency Preparedness Assessment

Medicaid Privacy Officer (Appointment /Contract)with the Office of Compliance and Security (OCS) (www.dmas.virginia.gov) responsible for Health Insurance Portability and Accountability Act (HIPAA) and Medicaid State Plan compliance with all applicable State and Federal Regulations, including HIPAA risk management and remediation, state and federal information security compliance, privacy rights for Medicaid recipients, and compliance with the Health Information Technology for Economic and Clinical Health (HITECH) Act.

Virginia Project Manager for the national Health Information Security and Privacy Collaborative (HISPC) and Chairman for the Virginia-wide HISPC initiative, working with the Governors Health Information Technology (HIT) council and other public/private agencies including universities, health plans, QIO’s, etc… to address privacy and security issues related to the national adoption and interoperability of electronic health records and health information exchange. (http://healthit.hhs.gov/hispc)

Privacy and Security Community of Practice (CoP) member to the Agency for Healthcare Research and Quality (AHRQ) 2009 workgroup established to provide Health IT and HIE technical assistance for State Medicaid Agencies. (http://healthit.ahrq.gov)

Technical Standards Advisor to the Virginia Office of Health IT (www.hits.virginia.gov) working with a variety of Virginia’s Health IT stakeholders in a 5 year endeavor through Interoperability and Security Advisory Committees and innovation grants, to develop a Virginia-wide Health IT strategic plan.

Workgroup Member to the 2009/2010 Nationwide Health Information Network (NHIN) Specification Factory Medicaid Eligibility Verification workgroup, developing NHIN technical transaction specifications and standards (HITSP, ANSI, etc..) on behalf of CMS and the future MITA architecture requirements.

Taskforce Member to the National Governors Association (NGA), appointed to the 2007 Privacy and Security Taskforce of the State Alliance for E-Health (www.nga.org/center/ehealth)

Advisory Committee Member of the Commonwealth of Virginia’s 2004 Joint Commission on Science and Technology (JCOTS) Electronic Medical Records Committee. (http://jcots.state.va.us/)

Panel Member of the 2002 Commission on Youth for Confidentiality of Juvenile Records with other legislators and judiciary, whose mission was to draft privacy legislation for the 2003 Virginia General Assembly.

Technical Advisor and panel member of the 2002 Secretary of Health and Human Resources’ Council for HIPAA Compliance for the Commonwealth of Virginia.

Feb 2006 to Information Communications Technology (ICT) Services Provider. SBTS Group Holdings Ltd

Headquartered in Freetown, Sierra Leone, Africa.

March 2007. SBTS Chief Information Technology Officer (CITO)

oFull time position for SBTS Group in an executive management position responsible for overseeing all company projects and staff for offices located in Sierra Leone (headquarters), Pune, India and Washington. Responsible for management of all the logistics, technology and staff resources (100+) for the SBTS company, and as PM was also able to successfully implement a national state-of-the-art IT biometric pension solution (C#/.NET/SQL) country-wide in 2006.

May 1999 to Marlabs, Inc. – Healthcare/Information Technology Solutions Provider - Edison, New Jersey

February 2006. Health Care Practice Director, Chief Security Officer and Senior Project Manager.

oFull time employee. American College of Radiology(ACR) - Reston Virginia. IT Accreditation Program Manager for radiology accreditation project.

July 1998 to Presbyterian Health Plan in Albuquerque, New Mexico. Project consultant

May 1999. Senior System/Analyst AMISYS (Healthcare Claims Processing System) Interface Team.

Awards and Fundraising Efforts

2016 Magellan CEO Award – Honorable Mention, Community Spirit for Operation Paintbrush

2014-2016 2nd Place Top NAMI Fundraisers for Commonwealth of Virginia. Team captain raising over $10K per year for National Alliance for Mental Illness charity (NAMI.ORG)

2014 Magellan CEO Award – Honorable Mention, Living the Brand – Chris Doucette

Professional Affiliations / Certifications

Certified in HealthCare Privacy and Security (CHPS) – September 2011-American Health Information Management Association (AHIMA).

Member organizations, HIMSS, AHIMA, COACH. Multiple IT/project management certifications in Microsoft, HP, SUN, and IBM.

Education

Bachelor of Computer Science, University of Regina, Canada (USA Accredited)

Currently studying for a CISSP (certified information systems security professional), and meets all 10 domains for the criteria and elible to write the final certification exam.

Technical Background and Experience

Project Management Support Tools:

o IBM Lotus Notes 8.5, Snagit 8, Anyplace VPN Client, Cisco Webex meeting scheduler, CA (Computer Associates) Clarity PPM 13.0, MS Framework .NET 1.1/3.5/4.0, MS SQL Server 8.0/SSRS Reporting Services/SSIS Data Load, Visual Studio 2003/2010, C# 4.0, and expert level MS Office 2010 suite (Excel, Access, Project, Word, Visio and Visual Basic), including Excel Pivot tables and Geo Access mapping.

o Project Management methodologies based on PMBOK principles - Agile, Scrum, and Waterfall

Technical experience:

o Application Development Data Warehouse Reporting Tools:

oMS SQL Server Management Studio, Oracle SQL – TOAD.

o .NET, C# and C++, VB.NET, MS SQL Server, Visual Studio, Visual Basic, Visual C++

o PowerBuilder, MS SQL, XML, Biztalk Accelerator for HIPAA

o MPE COBOL, HP Cognos, Suprtool, IMAGE DB, Informix ESQL running on Mark II and AMISYS managed care claims processing systems

o UNIX, HP-UX, SUN Solaris OS, Java scripting, Novell Netware Token Ring LAN, Sybase SQL Server/Anywhere

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