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Customer Service Sales

Location:
Winnipeg, MB, Canada
Posted:
November 30, 2016

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Resume:

Kristopher Curtiss Chorneychuk

Results Oriented: With attention to detail, I quickly complete the sequential tasks required to meet an (mutual) objective. I can see the big picture, and always keep the main goal my primary focus.

Adaptable: As a flexible, fast learner, I quickly anticipate & exceed the needs of those I work with and for!

Creative: Its important to “think outside the box”; I am open to ideas & solutions from anywhere or anyone!

Honest: I value integrity in others and recognize this is perhaps the most important thing that one can offer of themselves. Being honest, direct, & working passionately at something one truly believes in, benefits everyone!

Vanstone Nurseries Inside Sales / Customer Care Portage la Prairie, MB Aug 2016 - present

Manage the website domains and hosting accounts including various plug-ins and added functionalities. Act as the online “face” of the company in our Social Media and on our website / in our online offerings.

Set up database of inventory for easy order processing / picking / fulfillment. Counting inventory (thousands upon thousands of containerized plants), ensuring our initial data is correct and plants are easily locatable!

Provide client care to the existing landscaper and retail garden centre customers, invoicing orders prior to shipping and adjusting inventory counts.

Work in the greenhouses or container fields as required by time / season, including building and running irrigation lines with individual plant drippers, connected to the water supply, trimming/pruning, weeding, stacking containers for winter storage, moving plants, tagging plants & loading delivery trucks.

Interlake Real Estate Realtor Gimli / Arborg, MB July 2014 – Aug 2016

March 2016 Winnipeg Realtors (WRA/MREA) Realtor of the Month (peer nominated).

As a Realtor, in addition to providing Opinion of Value reports, I regularly negotiate the terms of listing agreements & purchase offers, following through as liaison in the subsequent “closing” of the sale, including overseeing all required inspections in meeting of other conditions to the sale. This includes the paperwork, MLS data entry, any photography and advertisements / social media, the tactful verification of title/municipal/ownership of the parties to any given transaction, and safe handling of deposit money.

Diffuse potentially volatile situations involving owners, potential buyers, tenants or others during listing, showing appointments or other encounters. As the selling (or buying) of ones home is a complicated process that is inherently emotional and stressful, I helped to demystify the process by answering any outstanding questions or concerns, helping my clients to manage their emotions & personal attachments as they arrive at a responsible, prudent and reasonable price at which to buy or sell a property.

Viking Motors GM Internet Sales Manager Arborg, MB July 2012 – Nov 2013

Responsible for ALL Internet / Social Media related aspects of sales departments for Viking Motors GM and Westshore Marine (Polaris, Yamaha, GM product lines), operated as one business. This included taking pictures, creating product pages, listings and ads. I was the first point of contact for all online leads and inquiries, published a monthly newsletter to our customers & oversaw Movember fundraising.

Oversaw the implementation of a company-wide CRM (Customer Relations Management) system for all salespeople, tracking incoming leads. Educated and supported staff on its most efficient & practical uses.

Setup and managed the automatic daily data transfer from our internal inventory systems to our website (VikingMotors.ca, which I managed), Auto Trader, Kijiji, and various other automotive websites capable of handling our data feed. Placed manual ads and published a monthly powersports related e-newsletter.

Setup and managed company-wide email systems and instructed and supported staff with the installation & integration of their email accounts and our CRM technology on their various devices for ease of use and quick access while working with customers. Provided ongoing assistance and education / training.

Keystone Junior Hockey League Statistician / Webmaster Selkirk, MB Sept 2010 – June 2012

Updated individual, team and league statistics after receiving the “game-sheets” by fax and email.

Managed the overall website, which included writing a weekly article, contributing “value-added” services such as player profiles w photos and posting “action” photographs as received by parents / fans.

Arborg Ice Dawgs Statistician / Webmaster Arborg, MB Oct 2010 – June 2012

Under my company “goIT”, created and managed the team website for the “Arborg Ice Dawgs” - html based, with fast-loading graphics and a consistent colour scheme, clean and crisp and always up to date.

New Directions / Regional Specialized Foster Care Respite Worker Arborg, MB 2008 – June 2012

Provided regular respite care for an indigenous child in the foster system suffering with FASD. Most care was provided in-home, including homework, regular chores, meal preparation, hygiene and other basic life / self-care skills, and assisting in getting to school fully prepared. It was also very important to provide a “holistic”, well rounded care experience with equal access to both contemporary cultural / religious support systems (ie youth group at church) and to more traditional cultural / religious supports and gatherings such as pow-wow's, sweatlodges and other “community” / culturally focused activities.

In the past I have assisted children with Autism spectrum & Downs syndrome in various settings & scenarios like at school, 1on1 (respite) & summer camp as an “Access Buddy” (Camp Arnes via CFS).

Other work experience: Statistics Canada, CFS / Children's Special Services, Camp Arnes, Nelson River Construction, general landscaping, Wpg Convention Centre, Ipsos-Reid, CanaCar (long-haul vehicle delivery)

Education:

Manitoba Real Estate Association Real Estate Certificate Program July 2014

3 – Phases completed within 6 months with 2 major articling courses (Property Law & Principles of Appraisal) in each of the first 2 years, plus regular re-education and other courses focusing on specific areas like the new condominium rules or our online system, Matrix, and it's best, most efficient use.

University of Winnipeg Bachelor of Arts: Film Spring 2008

Major in Film Studies; studies included advanced film editing, directing and technical/crew, advanced creative writing, performance theatre, cultural anthropology, religious studies & social / political courses focusing on Indigenous populations & crops vs current “monocultures” in our agriculture (lack of crop variety) & how a single blight or problem can jeopardize a significant % of our food supply & affect our nutrition & the economics of the producers & of those who may control and/or profit from this supply.

Arborg Collegiate Institute High School Diploma, Honours w Distinction June 2000

I had the honour of being co-valedictorian of my graduating class. I was also fortunate enough to receive the maximum scholarship amount plus some local bursaries towards my UofW education!

Other Skills & Education: Great customer service/support across many fields, proficient with industry standard audio/film/video/photo editing equipment & software, HTML / web based applications, CPR / First Aid & NVCI (needs renewal), WHMIS, bartender (w license), gardening, well read, adaptable & a quick to learn!

Interests: Film / television, writing (MANY different media), music, travel, gardening, volunteering - most recently with Wpg Folk Festival & Movember Canada, the past 3yrs+, raising thousands of dollars, running/organizing my company fundraising efforts & marketing (for example having moustaches drawn on all Realtor photos in our ads for November), community, language/communication, animals, pet rescue / well-being, (artistic) expression of all kinds!

Kristopher Curtiss Chorneychuk

15 – 45 1st St. NW

Portage la Prairie, MB R1N 1Y8

204-***-**** (mobile)

acxpg3@r.postjobfree.com

November, 2016

Greetings,

My name is Kristopher and I am currently employed with Vanstone Nurseries in Portage la Prairie. I am, however, hoping to relocate back to Winnipeg. With my combined education, experience and adaptability, I would be an ideal person to interview for this position. Please find enclosed my current resume & accept my application for employment!

I have recently worked in technology, internet / social media related fields (with GM Canada as an Internet Sales Manager at Viking Motors in Arborg, MB), implementing and integrating our CRM systems with the sales team and our inventory data – which also was output to several different websites. During this time I tested and implemented processes, and even worked with AutoTrader testing a beta version of their smartphone inventory app prior to its finalization. I have also developed and tested my own software in the past including some basic coding / programming, and have been in charge of past projects like FeatureSale.com (3rd party developed), PrivacyPolicy.ca / PIPEDA.net and goIT.ca (both developed myself), and been webmaster/statistician for the KJHL & Arborg Ice Dawgs.

As a Realtor I marketed myself and used our internal software to help organize customer relations, provide support / info, publish listings and prepare documents necessary for buying or selling a property, plus prospecting current listings for my buyer clients. I spoke with & met new people daily!

I am also a passionate hobby writer and novice musician, and enjoy a wide variety of activities across those mentioned, and many other diverse areas. I attended my 4th Winnipeg Folk Festival as a volunteer this July, working again with Campground Safety, and continue to feel great about being part of something so large, intricate, positive and which is such a wonderful experience to so many people! I also volunteered at MEME this August in the exchange district and at the WAG.

I look forward to our discussing my possible employment at your convenience. I can be reached at the phone numbers and email address above should you have any questions or want to schedule an interview. Thank you for your time and consideration - have a great day!

Sincerely,

Kristopher Chorneychuk



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