*** * ****** **

Compton, CA. *****

310-***-**** cell

acxpcr@r.postjobfree.com

Cory Ratliffe

Objective

To obtain a production batcher/mixer position utilizing expertise in start-up activities and machine operation. Knowledge of CIP systems and testing product quality and safety.

May 2011 – Nov 2016 Dr. Pepper Snapple Group Vernon, CA Production Batcher/Mixer Aug 2012 – Nov 2016

Controlled flow of syrup to production lines

Mixed and blend ingredients to create various batches of products

Set equipment parameters of operation using touch screen panel

Performed quality checks as required

Performed sanitation using CIP method

Inventoried and controlled ingredients

Received and monitored flow of sugar

Maintained records according to SOP and GMP standards

Sanitation Lead May 2011– Aug 2012

Duties included CIP fillers and tanks with CIP system

Assumed supervisory role in absence of supervisor

Worked with chemicals and detergents to clean and sanitize all machinery

Worked with multiple sized hoses

Assured GMP and safety rules were safely followed

Nov 2009 - Aug 2012 FedEx Freight Los Angeles, CA

Freight Handler

Verify documentation matches freight description using a handheld scanner.

Complete required documentation and reports.

Assist customers with freight and documentation as needed.

Perform freight handling using appropriate motorized and manual equipment including forklift, pallet jack and hand trucks.

Aug 2009 – May 2010 Stamps.com Los Angeles, CA Customer Care Retention Rep

Answer inbound calls from customers that want to cancel their account.

Assist customer with software problems and answer mailing and shipping needs.

Convinced customers to a better plan or offer promotions to retain customer

Demonstrated an ability to resolve customer’s issues

April 2009 – May 2001 Rent-A-Center Inglewood, Ca.

Assistant Store Manager - July 07 – April 09

Generated daily sales by telemarketing eighty to one hundred calls a day in surrounding neighborhoods and communities using store correspondence.

Responsible for all sales and customer growth.

Collections of all past due accounts.

Responsible for all inventory control.

Store Manager - July 05 – July 07

Increased customer base by 100 customers in one year.

Store revenue increased to one million dollars in the first year.

Second year revenue was increased by $200,000 dollars.

Promoted four Assistant Managers to Store Managers.

Store was made the District Training store for new hires and current staff.

PNL reporting and logging of all store expenses in log at EOM.

Responsible for processing all store invoices.

Staffing Manager

Responsible for staffing all seven stores in the district.

Responsible for interviewing, testing and placing all new hires.

Assistant Store Manager

Collections of all past due accounts.

Responsible for all inventory control.

Generated daily sales by tele-marketing in surrounding neighborhoods and communities using store correspondence.

Responsible for delegating work to in-house staff.

Account Manager

Calling all past due accounts.

Taking all customer service calls.

Delivery and installation of all merchandise.

Accomplishments

Million dollar store plaque received in 2005 and 2006.

Delivering the Goods Award for sales 2006.

Executive Bronze Growth Award and Multiple Store of the Month Award.

Education

1991–1993 Grambling University Grambling, Louisiana

References

Available upon request.

Contact this candidate