OBJECTIVE:

To continue utilizing my Business Management and Human

Resources Degree.

COMPETITIVE ADVANTAGES:

*Analytical to issues

*Experienced to represent customers without error

*Proficient in managing of business accounts

*Strategic to researching local markets for a safe profit

*Efficient too sensitive client documents

AREAS OF EXCELLENCE:

*Microsoft Word, Excel, Office and Powerpoint *45 wpm *10-key* Company Database Software

EXPERIENCE:

Maintenance Clerk: Lineage Logistics. September 2016 to Current. Mira Loma, Ca.

Assists in the Scheduling and flow of maintenance work progress throughout the facility.

Establish close relationships in training, compile equipment and keep accurate records in order to keep work flow going

CAR SALES: (self-employed) Dudley Auto Sales. May 2012 2

December 2015. Ontario, Ca.

Negotiate prices up to 80% profit margins on business accounts by researching car options and purchasing strategies.

DATA PROCESSOR: Express Employment. July 2014 to December

2015. Covina, Ca.

Received masses of customers personal checks/

account information to be sorted, processed and recorded into company database accurately and promptly, while verifying sensitive information confidentially.

AUDITOR/DATA ENTRY: Alliance Staffing. January 2013 to

August 2013. Ontario, Ca.

Thoroughly examined qualifying information on a client's application to qualify for Government Programs. Entered clients information into the company’s database and contacted the customer of any incomplete or disqualifying answers.

PROJECT COORDINATOR: California State University of San

Bernardino. June 2009 to June 2012. San Bernardino, Ca.

Provided written consultations for two non-profit organizations.

Researched the job markets current performance appraisals, pay structure surveys and job analysis, in hopes to help bring understanding to employer title/compensation ratio.

RECEPTIONIST: Tri-Star Staffing. August 2005 to February

2009. Chino, Ca.

First point of contact for customers and management.

Answered 10-line phone system.

Resolved concerns with customers and buyers. Used phone and/or email correspondences.

Composed letters / memos to partners and prioritized projects.

10-keyed labor posts for job duties payroll.

Ran reports on company labor, payroll, expenses and invoices.

Readied bank deposits, mail, purchase orders and filing.

CUSTOMER SERVICE REPRESENTATIVE: Motivational

Fulfillment. May 2003 to June 2005. Chino, Ca.

Answer multiple incoming phone calls while providing data entry for orders placed by customers.

Updated accounts and solved customer concerns on product usage and/or and shipping issues.

Helped build and establish a customer-focused culture by educating the customer service team in the appropriate ways to handle customers questions, problems and inquiries for a specific

product.

EDUCATION :

California State University of San Bernardino: Spring 2012.

Bachelor’s Degree in Business Management/Human Resources. San

Bernardino, Ca.

San Bernardino Valley College: Fall 2009.

Associate Degree in Business Management.

San Bernardino, Ca.

San Bernardino Valley College: Spring 2009.

Associate Degree in Liberal Arts.

San Bernardino, Ca.

Montclair High School: June 1996. High school Diploma.

Montclair, Ca

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