Andrea A. Anderson
West Palm Beach, Florida 33411
SUMMARY OF QUALIFICATIONS
Detail oriented and highly competent individual with over twenty years in an administrative setting. Strong research, legal/business writing abilities. Consistent record of accuracy and effectiveness. Clear communicator with proven interpersonal and client relations skills. Self-motivated professional with a proven willingness to accept new responsibilities and challenges. Experience with Benefits Administration and Employee Training
EMPLOYMENT AFFILIATIONS
THE JEROME GOLDEN CENTER FOR BEHAVIORAL HEALTH October 2014-April 2016
Human Resources Generalist
Implement, manage and comply with Company policies, practices and programs
Ensure compliance with brand standards, local, state and national regulations
Direct all facets of Human Resources including new hire orientation presentations, maintenance of personnel files, and supervision of three staff members
Enrolled employees in various benefit programs, BC/BS, HMO,PPO and answered employee questions, made changes when requested
ST/LT Disability, FMLA, Workers Compensation, Risk Management experience
Assisted with training and development programs for 400 employees
Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees
Held conferences with employees with regard to resolving employee grievances; counseling employee and supervisors
When necessary carried out termination process of employees
REMOTE CARDIAC SERVICES July 2013 - November 2013
Human Resources Generalist
Responsible for the day to day operation of the human resources office
Duties included maintenance of employee personnel files, attendance at unemployment hearings to represent the interests of the Company
Submission of I-9 verifications for new hires
Responsible for new hire orientation
Chairperson of company Safety Committee
Solely responsible for the timely collection and maintenance of new hire documentation for 100 employees during transition period of company acquisition by Lincare, Inc.
PHILIPS REMOTE CARDIAC SERVICES March 1995 - June 2013
Human Resources Generalist
Provided administrative support to HR Business Partner as well as to Director of the Company
Conducted new hire orientations
Maintained HR policies and procedures and updated them as needed
Co-chaired Events Committee on a monthly basis including the planning and the implementation of company sponsored events for employees
Assisted employees with questions and concerns regarding payroll and benefits
Acted as liaison between department managers and contracted employment agency with regard to hiring temporary employees
Chaired Safety Committee
Created and implemented procedures for employee safety
Created and generated monthly report to Sr. Director of Operations with regard to employee turnover
Administrative Assistant
Provided receptionist and administrative support to Sales and Marketing team, Customer Service teams and Human Resources
Duties included data entry and documentation of reports to sales team
Generated Sales Agreements and relevant documents to physicians for new patient enrollments
Opened databases and managed new accounts utilizing Salesforce.com
Assisted department managers with correspondence to customers
Responsible for the day-to-day operation of a high volume reception area including answering telephones, forwarding calls, greeting visitors and vendors
Education
SOUTHERN CONNECTICUT STATE UNIVERSITY, New Haven, CT
Bachelor of Science
Computer Skills
Microsoft Word, Excel, Outlook, UltiPro
Business References
Patricia Squire
Director of Operations
Water's Edge Dermatology
Sarah Rembisz
Compliance Manager
LEGO, INC
Richard Albrecht
Director
ProHealth Physicians
***********@*****.***