Rafael Diaz

**-** **** ** ********* NY *****

347-***-****

acxp4n@r.postjobfree.com

OBJECTIVE:

To obtain a full time position where I will be able to utilize my customer service skills and also apply stock experience; which I have acquired in the past 13 years while working with a diverse public. I am also looking forward to expanding my experience with a company, such as yours, where different challenges and learning opportunities will present themselves. I am an enthusiastic person and am interested in future advancement. I assure that my experience, strong communication skills, and excellent work ethic will greatly benefit your company. EMPLOYMENT

Prime Flight Airline Services 2012- Present New York, NY Responsibilities:

• Collect, sort, and check luggage on flight lists

• Transfer luggage from check-in areas to the departure areas

• Move luggage to and from the aircraft

• Store cargo in warehouses ready for distribution

• Load inbound luggage onto conveyors

• Assist passengers in day to day customer service Elie Tahari at Saks Fifth Ave 2007-2012 New York, NY Responsibilities:

• Greet customers and assist with customers wants and needs

• Open and close cash registers

• Assist supervisor in daily duties

• Maintain policies regarding payment, exchanges, and security practices

• Receive and process cash and credit payment

• Maintain records related to sales

• Watch for and recognize security risks and thefts

• Arrange and display merchandise to promote sales Bloomingdale’s 1999-2007 New York, NY

Responsibilities:

• Process payments by cash, check, credit cards, vouchers, or automatic debits

• Issue receipts, refunds, credits, and change due to customers

• Resolve customer complaints

• Answer customers' questions, provided information on procedures and policies

• Open cash drawers in the beginning of shifts to ensure that amounts are correct and that there is adequate change

• Assist supervisor in day to day duties

Contact this candidate