Jody L. Belmont

***** ******** ******, ****** *****, MI 48225

E-mail: acxozl@r.postjobfree.com

Phone: 808-***-****

Executive Summary

Optometrist Technician with 7 year of experience with checking visual acuity and

taking patient history, checking angles, pupil size, and performing dilation

Proficient with exam writer and EHR

Deep expertise with OCT, Visual Field, Retina Photos, Tonometry, Pachometry,

NCT, Auto Refraction, Eye Care, and Slit Lamp

Successfully organized in office contact lens tasks for higher efficacy; manage

relationships with contact lens vendors

For 5 years managed the front desk and support office administratively to

include; filing, typing letters and correspondence for doctors, dictating letters, and

processing co-payments (via check, cash, and credit), assisted patients with

appointments, insurance, and billing questions

EMPLOYMENT HISTORY:

Henry Ford Optimeyes Chesterfield, MI

27903 23 Mile Rd

Chesterfield, MI 48051 United States

12/2013 - Present

Optometrist Technician

Supervisor: Steve Mehok 248-***-****

Okay to contact this supervisor: Yes

Obtained detailed medical and personnel data for patient charts and records.

Tested for intraocular, visual acuity.

Kept doctors on schedule through time management and prioritizing

appointments to maintain efficient workflow for doctors.

Processed insurance and medical claims including resolving outstanding claims

balances and handle any patient discrepancies. Assisted patients with classes on

insertion/removal of contact lenses.

Fielded patient phone calls including ordering contact lenses, making

appointments for eye exams, answering general questions, and communication

with other optical locations.

As the Mobile Optometric Technician work with staff in 20 locations on developing

processes and procedures that enhanced the patient flow within our technical

area but also in acting as a conduit between Patient/Doctor Development and the

Eye ware Consultants.

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Participated in the transition to electronic medical records including the use of

new Electronic Health Records (EHR) software and the scanning/organization of

patient records

Open office, insure general maintenance, set up and clean prior to all

appointments.

Pearl Harbor Vision Center Honolulu, HI

4725 Bougainville Dr.

Honolulu, HI 96818 United States

05/2011 06/2013

Optometric Assistant

Supervisor: Dr. Peili Lin/David Hironaga 808-***-****

Okay to contact this supervisor: Yes

Responsible for office bookkeeping by creating vendor invoices and billing

patients for eye exams, office visits, and contact lens purchases.

Checking patients in and out verifying insurance coverage and collecting co-

payments.

Analyzing quantitative data and formulating equations using Excel spreadsheet.

Reporting and financial performance for the fiscal year.

Acted as liaison between offices, retrieving necessary information for patient

evaluation and case management, insuring proper documentation for pertinent

patient follow-up appointments.

Prepared patient before examination by gathering medical history information,

explaining exam processes and procedures while administering tests to

determine patient visual capabilities

Responsible for ordering contact lens prescriptions for patients, ordering and

maintaining an inventory of trial contact lens.

Responsible for maintaining all visual testing equipment and instruments in the

optometric area.

Serves as medical billing specialist by creating and submitting billing to medical

insurance companies on a daily basis

Works independently to ensure office is kept in compliance with all federal, state,

and local government regulations to ensure customer satisfaction.

Verified patient insurance coverage through using on-line resources and

providers service phone lines while working in compliance with Health Insurance

Portability Accountability Act (HIPPA).

Holiday Inn Midtown

1810 Howell Mill Rd.

Atlanta, GA 30344 United States

03/2005 05/2007

Front Office Manager/Housekeeping Manager

Supervisor: Kelly Furr (Location Closed)

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Developed Make It Count a training program that increased customer service

efficiency for management and staff by 20%.

Assisted in the design and start-up of the E-host website for Holiday Inn Midtown

North. Coordinated reservations, room listings, event activities and welcome

packages for large groups. Made sure that these documents were fluid to allow

for changes to occur in the workplace without having to always change the

documentation.

Extensive knowledge of Opera, Holidex, Encore, and muti-trunk switch board.

Conferred with customers by telephone, e-mail, or in person to confirm

reservations, obtain and resolve complaints, reporting directly to the General

Manager for third party collections on various business accounts; Managed a

team of 10 -15 front deck agents

Manage the daily activities of the Housekeeping department to include;

appropriate cleaning of all offices, concourses, seating areas, washrooms, suites

and all public spaces.

Responsible for planning, organizing, and directing team members to ensure the

highest degree of guest satisfaction, daily supervision of housekeeping staff,

event and post-event crews. Purchase, re-order, and maintain housekeeping

supplies and inventory.

Responsible for recruiting, scheduling, and training all new housekeeping staff

members.

Ensures the proper maintenance of all equipment; makes arrangements for

repair and/or replacement of used damaged equipment.

Lizs

Kentucky Oaks Mall

Paducah, KY 42001 United States

01/2001 01/2005

Assistant Restaurant Manager

Supervisor: Rose Thomes (Location Closed)

Supervised various catering venues for large business lunches, weddings,

and graduation parties.

Recommended and helped locate or obtain merchandise based on customer

needs and desires.

Resolved customers' service or billing complaints by exchanging

merchandise, refunding money, and making adjustments to bills

Familiar with all aspects of maintaining records related to sales, managed a

team of 15 to 20 skilled cooks.

Observe, teach, and correct staff's service, Stay on the floor during peak

hours

EDUCATION:

Penn Foster 2013

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Human Resources Management

Associate

Scranton, Pa, United States

Behavioral sciences and psychology

Sociology

Statistics

Compensation and recruitment

Information Technology

Industrial psychology

Principles of management

Accounting

Labor Relations

Penn Foster 2010

Pharmacy Technician

Certification

Scranton, Pa, United states

Receive prescriptions from doctors and hospitals.

Prepare prescriptions for patients.

Verify insurance and prescription information.

Assist the pharmacist with everyday duties.

TRAINING:

5+ years of experience in management or equivalent

experience in grade GS-5 or above

7+ years of experience as an Optometric Technician or equivalent

experience in grade GS-5 or above

6 + years of medical billing and filing insurance claims or equivalent experience

in grade GS-5 or above

Strong patient management experience, including experience

working with HIPAA processes and principles

COMPUTER SKILLS:

Strong background in Microsoft Office Suite, including Word, Excel, PowerPoint,

Outlook, and Exchange.

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Well Versed in Exam Writer, EHR, Acuity Logic, Optiport, and ABB concise.

Extensive knowledge of Opera, Holidex, and Encore.

OTHER AWARDS AND INVOLVEMENTS:

Henry Ford Level I technical certification

Appointed as a Youth Group Mentor for North Broadway Church of Christ. Also

serves as a Sunday school teacher for the Youth Department at North Broadway

Church of Christ.

REFERENCES:

Dr. Tiffany Humes

Phone: 734-***-****

Email: acxozl@r.postjobfree.com

Dr. Barry Bell

Phone: 248-***-****

Email: acxozl@r.postjobfree.com

Dr. Michael Wisegerber

Phone: 586-***-****

Florence Winer

Phone: 248-***-****

Email: acxozl@r.postjobfree.com

Contact this candidate