DEBANJAN CHATTOPADHYAY, PMP, ITIL

acxoup@r.postjobfree.com 91-968*******

GENERAL

Multi-functional expert, technically inclined and highly empowered IT

professional with significant experience acquired over 20 years in diverse

areas encompassing Project & Program Management, end-to-end Delivery

Management, Setting-up & Managing Mission-Critical IT/SAP Services, IT

Operations, Client Management, Pre-Sales, Master Data Management, Business

Intelligence, Change Management, Vendor Management, Business Development,

Capability Building and Team Management. I have been instrumental in

designing and providing cutting edge IT/ SAP solutions aligned with the

business requirements within a short turnaround time. I have expertise in

Project/ Program Management Life Cycle involving analysis, design,

development, strategy planning, documentation and implementation. I have

proven ability in SAP implementation methodology with excellent

understanding of configuration and customization of HCM, ABAP, Success

Factors and Workday.

Armed with strong techno-commercial acumen and significant devotion, I have

been consistently exceeding performance benchmarks and steering my way

forward towards resolving complex technical problems and meeting project

deadlines. In the course of my association with the IT Industry, I have

demonstrated abilities in managing the complete IT business cycle including

need assessment, preparing IT Blueprint, Strategic Management, and

delivering quality technical/SAP business solutions. I have hand-on-

experience in end-to-end project management & planning and implementation

from scope management to activity sequencing, effort & cost estimation,

risk analysis to quality management in line with international guidelines

and norms.

Focused and pragmatic with solid relationship management skills, I am

confident of successfully interacting with clients, assessing their

business requirements and delivering appropriate technical solutions. I

always endeavor to strive for quality and apply process and discipline

towards optimizing performance. The main objective is always to provide

inspirational leadership to the team on the project and successfully meet

the requirements of the clients. I have been instrumental in the

finalization of project requirements and resource planning and playing a

key role in strategic planning to assure achievement of agreed to

functional and business objectives.

PROFESSIONAL EXPERIENCE

Citrix Systems Inc, Bangalore, India and Fort Lauderdale, FL, USA

2010-till date

An American multinational software company, that provides server & desktop

virtualization, networking, SaaS, & cloud computing technologies, including

Xen open source products.

Senior MANAGER

Led SAP team (150+), including FTEs and contractors from US and India

delivery centers. Heading Citrix's SAP HCM and Workday initiatives and

formulating strategies to establish the Center of Excellence.

IT Strategy

. Provide strategic direction to IT in alignment with the

Business goals.

. Fulfill yearly IT goals within allocated budgets by

increasing utilization of system and manual resources.

. Prioritize between global roll-outs, enhancements,

projects/programs according to business needs.

. Identifying areas for continuous improvement and increasing

organization effectiveness by focusing on teams' training

needs.

. Strategic planning for technology and upcoming business

needs.

. Partnering with the business and other IT teams to

proactively identify and access functionality to enable the

business strategy and solve business or technological

challenges.

. Planning for managing overall IT application landscape in

line with upcoming projects.

. Building teams each with offshore and onsite component in

such a way that unique capabilities were created and

maintained yet cost was always under control.

. Identifying KPI's for the IT team in alignment with agreed

SLA's.

. Implementing transformational change providing significant

business value with improvement to team management,

strategic vision, enterprise architecture, program

management, practice building and establishment of PMO.

Program/ Project Management

. Delivered specified ROI to business by managing cross-

functional interdependencies between group of 5 to 10

interrelated projects within the scope, quality, time &

cost

. Managed IT programs with a portfolio of 5 big projects and

40 enhancements annually within SAP and implementation of

other technologies.

. Led the HR transformation project to move from SAP HCM on-

premise to Workday cloud based solution.

. Implemented 'Manager's Self Service' SAP tool to manage

employee & organization related information, while

eliminating paper forms and associated costs

. Introduced MSS tool that resulted in removing manual

processes, reducing errors & routing delays, and ensured

the correct & timely approval of employee status changes

. Provided managers with 24 hour visibility to team calendar,

general & compensation information, and access to desktop

reports via MSS web based interface.

. Implemented Control Center Add-on for faster Payroll

processing using SAP HANA.

. Delivered mobile apps for ESS application like Leave

Request and MSS forms approval process.

. Led the effort for automation of procurement to pay process

through the implementation of a SaaS based tool (Ariba)

with an objective of standardizing processes, driving

compliance and generating cost savings.

. Managed the entity simplification project within FICO/HCM

including loading SLO converted orders, invoices and COPA

records into BW.

. Led the effort of implementation of support packages along

with enhancements packages which are vital for the

continued viability and supportability of our Citrix

investment and to reduce the total cost of ownership.

Budget Management

. Managed annual budget by developing business cases,

proposals, time estimates, establishing project needs &

administering budgets on monthly basis.

Process Improvement & Cost Saving

. Maintained organizational structure & increased

effectiveness with improved processes

. Contributed to bottom line by saving USD 1M p.a. through

each project done in-house

. Saved cost to the company by eliminating manual process and

increased process efficiency by introducing new information

technologies and facilitating automation

. Automated all transactions viz. promotions, pay rate,

manager changes & title updates

. Built product with tight deadline, no cost over-run and no

quality compromise

. Reduced cost by building SAP COE for customers using

onsite/offshore delivery model.

Team management (Onsite & Offshore) / Training & Development

. Ensure performance enhancement by developing high

performance plans, evaluations, compensation, hiring,

terminations and goal development for employees

. Developed 2 high performance functional & technical project

teams in 2 years and perform team building exercise to

increase the moral and efficiency of the team

. Built talent pool in-house with onsite/off-shore capability

and not via consulting vendors

. Created new Success Factors support, ABAP development, SAP-

Script development, Basis and EDI groups.

Baker Hughes Inc, Houston, TX, USA

2007-2010

One of the world's largest oilfield services companies operating in over 90

countries.

Business Program Manager

Led SAP team to identify, map & align business process with

organizational needs. Managed 10 IT programs within SAP modules to

leverage standard functionality and improve processes; provided total

configuration support to upgrade SAP modules and led data conversion,

configuration, unit & integration testing, cut-over & go-live

activities.

. Saved USD 1.5M p.a. by outsourcing work, USD 1M p.a. by

eliminating paper forms, and attain significant savings by

reducing customization & custom code requirement

. Laid foundation for global ESS/MSS rollout and redesigned

enterprise, personnel & organizational structure across 40

countries in 1.5 year to leverage SAP best practices

. Rolled out self-service applications for employees,

managers & HR service centers using SAP HCM processes &

forms and SAP workflow

. Managed the Payroll Outsourcing project and leveraged SAP

payroll processes for 35 non SAP paid countries in 1 year

with a focus on cost effective HR service delivery

. Minimized customization to reduce total cost of ownership

and initiated unique local processes during the

implementation rollout of SAP HCM including Success

Factors.

. Helped Baker to implement Success Factors Performance and

Goals module, a cloud based talent management solution with

the ability to manage performance, goal and compensation

related information. The goal was to use SAP on-premise HCM

for core HR processes (PA, OM, Time, Payroll) and use the

Success Factors HCM suite for talent management.

. Maintained balance between training & motivation and cost &

offshore/onsite mix; controlled cost by building 2 teams

each with offshore & onsite component

. Attended performance review meetings to understand key

stakeholders expectations and collaborate both internal &

externally including C level executives to deliver results

. Drove technical specifications writing for Conversions,

Interfaces, Enhancements, Reports and SAP Scripts.

FUJITSU CONSULTING, USA

1998-2007

The world's third-largest IT equipment & services company.

Principal Consultant

Led over 200-member project team from client site to offshore

with end to end responsibility of delivering

large programs; delivered 10 full life cycle implementation

projects for large multinational clients. As part of

SAP practice, handled various SAP assignments, involved in

various pre-sales activities and earned

projects with average value of $1.5M.

. Involved in various pre-sales activities and earned

projects with average value of $1.5M; completed projects

before schedule while saving millions to the company

. Led SAP integration project between Tyco & M/A Com for Tyco

Electronics

. Migrated SAP HR functionality for US employees from M/A Com

SAP instance and integrated with Tyco SAP HR instance while

maintaining ERP functionality in M/A Com

. Completed Tyco & M/A Com merger project in 8 months and

brought around 2K M/A-COM employees into Tyco SAP system to

run SAP payroll & subsequent HR activities

. Managed SAP 3.1 I to 4.6 C system upgrade project for

Burger King and after go-live rendered support for system

enhancement & deployed enterprise wide ERP solutions

. Completed US SAP implementation within schedule & budget

for Chevron & Texaco merger and migrated legacy data into

SAP for UMB Bank & Storage Tek

. Directed SAP implementation team as Team Lead for Cirrus

Logic making it the 1st company in North America to go-live

on SAP HR & travel management version 4.5B

. Served as Sr. SAP Consultant for Janus Funds & Dyno Nobel

Inc. for SAP projects across modules and performed data

mapping from existing systems to SAP

. Handle 12 SAP implementations including global rollouts in

different industry verticals

. Set up 2 Subject Matter Expertise Groups to support SAP

Business Consulting in different domains.

. Oversaw complete user security and spool administration in

SAP; developed and maintained roles according to business

functions and assigned proper users.

MINDWARE, USA, Japan, & India

1995-1998

Software Consultant

. Worked as a senior SAP HR consultant.

. Successfully implemented SAP HR for over 5000 users

leveraging SAP version 3.1H.

. Worked as a software consultant in different non-SAP

projects.

EDUCATION

1995 Master of Engineering (Electronics & Telecommunications)

Jadavpur University

1993 Bachelor of Engineering (Electronics & Communications)

NIT Durgapur

TRAININGS & CERTIFICATIONS

1999-2012 Various SAP Training Programs from SAP AMERICA (HR, FICO,

MM, SD, PP, PM,

ABAP, SAP R/3 versions ECC 6.0, ECC 5.0, 4.7, 4.6C,

4.6B, 4.5B, 3.1H)

2010-2015 Sun Certified for Java 2 platform, standard edition 5.0

PMP Project Management Professional Certification

from Project Management Institute

PMI-Agile Certified Practitioner Course from

Proplanx

ITIL Foundation Certificate in IT Service

Management

Certified in SAP SuccessFactors HCM (Employee

Central, Compensation,

Performance and Goals, Learning Management,

Onboarding)

Workday Pro - HCM certified

PUBLICATIONS

Mar 2012 Article on 'How to Effectively Use

Planned Compensation Infotypes to Build

Compensation Strategies' at

'SAPEXPERTS.COM'.

Jun 2011 Article on 'Share Organizational

Management Data Between SAP Systems

Using Transport' at

'SAPEXPERTS.COM'.

Jul 2008 Article on 'Customize the Object

Manager in the Organization and Staffing

Interface' at 'SAPEXPERTS.COM'.

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