Christine DaSilveira

** ****** ******, *******, ** 02779 508-***-**** acxoqe@r.postjobfree.com

Objective

To Obtain a position which will utilize my education and experience

Education

BACHELOR OF SCIENCE JULY 2003 FISHER COLLEGE

Major: Business

A.S. DEGREE JUNE 1996 FISHER COLLEGE

Major: Medical Office Management

Skills & Abilities

MANAGEMENT

Responsible for all of the administrative; Responsible for all A/R and A/P; Manage day-to-day operations for the office; CDT code all procedures done in the office; Reporting monthly data entry; Closing each month; Prepare and transport bank deposits; Coordinate or assist with other office management related projects on a needed basis as requested; Coordinating marketing, budget office expenses, staff schedule and perform billing and bookkeeping duties; Work closely with the staff dentist and other employees to help everyone perform their duties effectively.

COMMUNICATION

Collaborating with co-workers, management, direct reports, and customers; Listening and communicating effectively; Assist bilingual patients; Assist in necessary dental procedures arrange staff meetings; Schedule patient appointments.

LEADERSHIP

Charge of the support staff; Crucial to the role will be the ability to motivate, discipline and resolve conflicts on a regular basis; Handling of irate patients to insure patient’s satisfaction; Work closely with the staff dentist and other employees to help everyone perform their duties effectively

Experience

SCHEDULING COORDINATOR/OFFCIE MANAGER PAULO J. DAROSA D.D.S OCTOBER 2004 TO PRESENT

Knowledge in computer software program Dentrix. Keep track of billing and patient information. Put together schedules and understand dental office policies. The ability to multi-task and work well with others. Wonderful customer service skills.

FISCAL ASSISTANT BROCKTON NEIGHBORHOOD HEALTH CENTER 2000 TO 2004

Provide direct support to Chief Financial Officer; Responsible for A/R and A/p; Responsible from maintaining several grants; Work with auditors compiling documentation; Reporting Monthly data entry; Prepare cash reports; Coordinates or assist with other office management related projects on as needed.

ADMINISTRATIVE ASSISANT MASSACHUSETTS EYE & EAR INFIRMARY 1999 TO 2000

Provide direct support to the Director of the General Eye Service; Manage day-to-day operations of the office, including: answering phones, schedule appointments for patients, etc.; Review and edit correspondence; Manage Directors clinical schedule; Facility billing fees; Responsible for A/P; Medical dictation, medical release forms and legal medical forms; Handling of irate patients to insure patient satisfaction; Answering patients inquiries for both services, such as cost detail and cataract surgery guidelines, scheduling time with patients, the physicians, and the scheduling department; Furnish patients with necessary information concerning their admissions/surgery.