Teresa Bryant

**** ********** **** *********** ** 19067

215-***-****

acxom0@r.postjobfree.com

Summary of Professional Qualifications

Significant experience in Management, Human Resources, Training, Marketing, Executive Support and Leasing

Excellent written and verbal communication skills

Outstanding Customer Service, Problem Solving and People Skills

Worked with many diverse and demographically challenged environments; Well versed in ethnic cultures and understandings

Worked in various job environments, independently and team; Comfortable in any job setting from the cubicle to the conference room

Quick study, think fast on my feet, yet am flexible when working with others

Excel at Time Management and prioritizing

Very organized, detail oriented, and focused

Professional Experience

Technology

Computer literate in various programs: Microsoft Office, Allscripts, EMR, Publisher, Access, Visio, Endnote, Pub Med, and various others

Teleconference meetings; phone, computer, and video set up

Familiarity with various office equipment: Scanners, copiers, fax, printers and computers Training

Created/Implemented various training programs for Hiring, Staffing or Marketing campaigns

Participated in various styles of training; Shoulder to shoulder, Hands on, Train the trainer, Meet In the Middle

Plan Development/Project Management

Created/Implemented new processes for tracking jobs; ordering materials, permits, days to completion, from first appointment to signing

Created/Implemented new processes programs; mail procedures, attendance recording, reimbursement tracking, Inpatient Service Schedule, Divisional Meetings

Marketing Campaigns, Store Rebuild Campaigns, People Week Celebrations (3 states, 63 stores, 5,000+ employees, Hiring/Training Campaigns

Human Resources

Completion and filing of all regulated paperwork, W4’s, I-9’s, Insurance, and Licenses.

Communication and completion of Benefits, (Medical, Insurance, Tuition Reimbursements)

Communication, completion and filing of all required or necessary paperwork for Family Leave, Immunizations, Workman’s Comp and others.

Conducted Employee Rap Sessions, Information Sessions and meetings

Processed Employee Performance Plans

Managed Employee documentation and files

Managed required HR materials, posters, handouts and employee handbooks Presentations

Excellence and comfort in presentations and public speaking

Presented at many community events/award ceremonies; Hospitality Ambassador at National Conventions, local TV presentations

Teresa Bryant Page 2

Employment Experience

KS Greenday

Office Manager 2014 - Present

Support owner of the company

Maintain all customer accounts, (invoice, statements and payments)

Order of all materials, logged and track usage

Maintain customer contact: progress of jobs, materials choices

Maintain Job board: Track progress of projects

Processed all permit applications for projects, schedule inspections and deliveries

Maintain customer files

Maintain all employees workbooks (credit cards, receipts and routes)

Maintain all employee files(application, reference, notices)

Homeshows Valley Forge, Warminster and Philadelphia

Other various duties as they have arisen

PITC

Office Manager Student/Services Coordinator 2013 – 2014

Supported the President of the school, managed schedule, appointments, answered mail and other duties

Ordered all supplies and services, arranged deliveries

Maintain school/class calendars

Maintained attendance of all students

Assisted students with receiving need in various areas, tutoring, family services, and employment

Communicated to all the departments; class and student status to maintain federal funding and state accreditations

Thomas Jefferson University and Hospital Philadelphia, PA Administrative Assistant 2010 – 2013

Supported Director, Division of Solid Tumor, Department of Medical Oncology and three additional Oncologists

Divisional Tasks: APR’s, Divisional Physician files, Disease Group meetings, Disease Maps, Communications of Divisional/Departmental information and responsibilities, Time Away Scheduling, Inpatient Service Schedule, DST Weekly Meeting

Managed: Clinical schedules, Academic schedules, calendars, phone calls, mail, correspondence, materials/presentation needs, scheduled meetings and appointments for all four supported physicians

EMR tasks and patient correspondence for all supported physicians; followed up on patient needs, appointments, scripts, and records

Maintained office suite; ordered all office supplies, maintained office equipment

Supported and trained other Administrative assistants when needed

Completed other various tasks when needed or requested

Participated in various cancer or patient fund raising activities on and off campus Teresa Bryant Page 3

PREIT, Willow Grove Park & Plymouth Meeting PA

Specialty Leasing Manager 2007 – 2010

Glimcher Properties Elizabeth NJ

Specialty Leasing Coordinator/Manager 2006 – 2007

Leased/Rented temporary spaces in mall properties

Managed tenants; collected rents, processed all license, insurance and inspections, and other necessary paperwork for leasing contracts and or agreements.

Canvassed other properties; continued to look for new and interesting tenants and products

Maintained properties; Books, buildings, furnishings and budgets McDonald‘s & McOpCo USA Philadelphia PA

Marketing Coordinator 1985 - 2006

Managed Marketing campaign for Philadelphia region corporate stores (63 stores in 3 states, 3 co-ops, 8 mini markets) as Market Representative

Created Grand Opening/New Store/Anniversary sales campaigns, Management/Crew marketing training programs, Management/Crew rewards programs, Hiring/Career days, Training

Completed monthly marketing secret store shopping checks

Customer Care Call Center Manager, tracked, returned, satisfied and communicated customer complaints

Represented the Philadelphia Region as a Hospitality Ambassador at the McDonald’s Convention in Orlando, Florida (3 years), numerous on air TV interviews for regional and local store promotions

Education

Rider University Education/Special Ed 27 credits Trenton NJ Bucks County Community College Education/ Special Ed 60 credits Newtown PA

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