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Manager Management

Location:
Mokena, IL
Posted:
November 28, 2016

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Resume:

STEVEN LUCAS

***** **** **** ***** • Homer Glen, IL 60491 • Tel 708-***-**** • acxojo@r.postjobfree.com

Strategic Business Manager with broad competencies (operations, human resources, finance, administration) and a strong record of achievement in logistics, inventory control, lean warehousing, and procurement. Outstanding leadership skills; able to coordinate and direct all phases of operations-based efforts while managing, motivating and leading teams. Strong P&L, budgeting, and cost-management skills. Impeccable integrity and work ethic.

Creative, flexible, solutions-focused professional who thrives in intense, fast-paced environments.

Ability to execute multiple priorities; a strategic troubleshooter, problem-solver, and hands-on manager recognized as an expert in operations and quality processes.

Calm and focused in high-pressure situations; able to develop/challenge employees toward growth and goal attainment.

KEY QUALIFICATIONS

Operations Management ~ Inventory Control ~ Logistics ~ Procurement ~ Purchasing

Quality Control/Assurance ~ Staff Management ~ Team Leadership ~ Interviewing ~ Recruiting

Safety Regulations ~ Regulatory Compliance ~ Financial/P&L Analysis ~ Cost Control

Vendor Relations ~ Policy Development ~ Process Reengineering ~ Lean Process Implementation~5S Implementation ~ Transportation Management ~ Continuous Improvement ~ Kaizen Event/Six Sigma Experience ~ Warehouse Efficiency Improvement Expert ~ Supply Chain Management ~ Sales Management

CAREER EXPERIENCE

Constellation Brands Inc. Chicago, IL 2014-Present

United States Quality Assurance Manager, Supply Chain and Warehouse Management; Beer Division

Logistics, packaging, and product quality oversight of 13 RDC’s and 500+ distributor from Mexico to U.S.

KPI program management for 3PL DC’s (reduced repack labor costs by 16% in first fiscal year after implementation)

Consumer complaint management, investigation, and settlement

Logistics claims management – rail and FTL

Audit Compliance Manager

Railcar shipment, FTL, and distributor shipment quality management

Supply chain shipment quality performance testing and improvement implementation

Warehouse Procedure Manual updates, SOP design and implementation

Brewery production quality liaison for U.S. Quality Operations

Vendor contract negotiation and cost analysis

Product recall and destruction management

Repack operations design and management

Warehouse capacity management and optimization

Project Manager for Track and Trace Program (WMS/barcoding implementation)

Project Lead for new warehouse openings and training program

G3 ENTERPRISES INC. (Earnest and Julio Gallo Winery), Woodridge, IL 2010 – 2013

Promoted to - General Manager in September 2012 2012 – 2013

2012 Top Gallo Regional Distribution Center for the largest winery in the world

Ranked #1 RDC in the Gallo RDC Network YTD based on performance metrics 3 years in a row

Full P&L responsibility

Rail experience with BNSF Railroad including demurrage cost negotiation

Negotiating carrier contracts and rates in 41 lanes

Warehouse operations and maintenance management oversight

REGIONAL DISTRIBUTION CENTER LOGISTICS OPERATIONS MANAGER 2010 - 2012

Responsible for overall RDC warehouse oversight, including operations, logistics/warehousing, Lean Process Management, tax reconciliation and long-term planning for the 2nd largest RDC in the country for the largest winery in the world. Our Regional Distribution Center shipped out 11 million cases of alcohol in 2012.

KEY HIGHLIGHTS

2010-2012 Top Gallo Regional Distribution Center in the World three years in a row based upon overall metrics including: inventory record accuracy, shipping errors, damage claims, warehouse damage, unexplained product loss, throughput cases per hour and on-time delivery.

Increased overall productivity by 13.2% in 2011 by implementing a cross dock operation, zone picking strategy, streamlining pick and replenish processes, created our Process Improvement Team and implementing improved hiring and training policies.

Responsible for establishing a safety program for the entire G3 Logistics Department that led to a Total Case Incident Rate of 1.66 in 2011 compared to a 2.20 TCIR in 2010.

Total expenses including payroll were over 10% under budget for 2010 and 2011.

WESCO DISTRIBUTION INC (Westinghouse Electric), Elmhurst, IL 2007 – 2010

BRANCH OPERATIONS MANAGER

Performed overall branch operations oversight, including team direction and development for the sales, warehouse and accounting departments. Provided full financial administration for some $45M in annual sales, procurement, human resource functions, and asset and risk diligence.

KEY HIGHLIGHTS

•Delivered 30% reduction in operating costs YOY by reducing payroll headcount, reducing overtime, managing inactive inventory, sourcing/negotiating new branch supply and service vendor contracts, and consolidating purchasing activities to obtain freight-allowed pricing from suppliers.

•Produced a 70% reduction in travel costs and sourced a new packaging company thereby reducing direct packaging costs by 25%.

•Oversaw a 136% drop in warehouse forklift propane tank costs via the sourcing of new supplier.

•Reduced transportation costs by 20% YOY by streamlining logistics and renegotiating LTL and full truckload freight rates.

•Improved cash flow by increasing average A/P days from 43 to 48 and reducing A/R days from 38 to 36.

•Utilized accountable leadership practices (ALP) to develop a winning team by integrating interactive team member evaluation and safety models.

•Delivered the highest regional scores and full compliance for both internal and external facility and customer audits.

•Headed the compliance review committee for WESCO’s Connecticut Branch.

•Managed inventories, capacity, logistics, workforce, and facilities to maximize profitability and achieve an inventory accuracy rate of 99.5%.

•Led the team to #1 ranking for the company’s eastern region for overall profitability and efficiency.

UNITED PARCEL SERVICE (UPS), Hodgkins, IL 1997 – 2007

OPERATIONS SUPERVISOR

Maintained a successful progression of promotions and lateral job rotations including; Data Acquisition Supervisor, Lead Operations Supervisor, New Supervisor Orientation Trainer, Systems Supervisor and Inbound/Outbound Operations Supervisor.

KEY HIGHLIGHTS

•Named Operations Supervisor of the quarter twice in 2006 and 2007 out of 186 Supervisors based upon productivity, efficiency/run time and service failure frequency in the largest UPS sorting facility in the world (1.5 MM square feet).

•Provided orientation, training, and direction for over 100 union employees and eight part-time supervisors in a high volume operation including performance, discipline, dispute mediation, and grievances procedures in accordance with all union, state and federal guidelines.

•Coordinated staffing and hiring as well as overall operations management, container loads and logistics.

•Managed extensive loading operation of 84 trailers daily and provided oversight for all aspects of productivity and quality performance.

•Maximized equipment use and customer service reliability by leading a twenty-team member investigation of automation issues and package re-labeling.

•Orchestrated a successful labor project coordinating various part-time and 85 union team members in massive container unloading effort.

•Expertly trained new supervisors in work area and classroom settings to lead, manage, and motivate union employees.

•Utilized state of the art SAP technology to monitor package flow throughout the facility and maximized productivity and package flux.

•Coordinated staffing among multiple work areas throughout the facility with both union and non-union team members.

EDUCATION & PROFESSIONAL DEVELOPMENT

Logistics and Supply Chain Management Certificate, Loyola University, Chicago, IL, Quinlan School of Business Executive Education

Master’s Degree in Business Administration, National-Louis University, Wheaton, IL

Bachelor’s Degree in Business Administration, Governors State University, University Park, IL

Associate’s Degree in Applied Science, Moraine Valley Community College, Palos, IL

Constellation Brands Training

Logistics and Supply Chain Management Certificate, Loyola University, Chicago, IL

G3 TRAINING

G3 Leadership Experience Training - 8 course training

WESCO TRAINING

Manager’s Workshop

Inside Sales Training Workshop

LEAN Warehouse Program/Kaizen Event/Six Sigma Training and Implementation

UPS TRAINING

NSOT – Completed the four-week training required for New Supervisor Orientation.

FSOT – Completed the four-week training required for Full-time Supervisor Orientation.

NMO –- Completed the two-week training required for New Management Orientation.

HSTS – Completed the three-week Hub Supervisor Training School.

SLS – Completed the two-week Supervisor Leadership School.

HAZARDOUS MATERIAL TRAINING

Certified yearly on the proper handling of hazardous materials in a transportation/consolidation hub.



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