Jade I. Pettigrew

acxoih@r.postjobfree.com **** N Monticello Ave Apt 1s Chicago, IL 60618 317-***-****

Experience

Mariano’s -Chicago, IL

Assistance Store Manager November 2015 – June 2016

● Manages store operation to achieve projected sales, department presentation and execution, labor goals and productivity expectation.

●Manages 50-75 team members across 5 departments, single point of contact.

●Responds to costumers inquires and complaints in a positive, resolution –oriented fashion.

●Institutes “Best Practices” leadership and management principles and ensure adherence to organizational produces, polices and systems.

People Service Manager (HR) April 2014 –November 2015

●Handled full cycle recruiting at every level of organization-maintained an adequate applicant pool for hourly and salaried positions.

●Partnered with Devry, Le Cordon Bleu, and various community outreach programs for local job fairs.

●Responsible for weekly payroll and scheduling for 350-400 employees.

●Implanted multi- department cross training that lead to a 3% decrease in labor budget.

●Daily operations includes: Hiring paper work, on boarding, training, eI-9, background checks, manages employee availability.

●Lead the company in completion of compliance training modules at 85%.

●Ensured all departments were OSHA certified through computer and hands on training.

●Lead monthly safety meetings for 15-20 employees hourly and salaried.

●Responsible for reporting all customer and team member incidents to OSHA300.

●Responsible for weekly sanitation audits in perishable departments – time and temperature logs, ordering of cleaning chemicals and follow up with Ecolab or City of Chicago visits.

Target –Chicago, IL

Executive Team Leader - August 2012- April 2014

●Managed a team of 35 team members across 3 departments.

●Drove sales to positivity comp previous year sales 2.2%

●Delivered guest service with scores in top 20% companywide.

●Promoted 4 team members to senior levels.

●Facilitated transition set in timely manner.

●Managed performance issues with HR to ensure highest performing team in store.

●Volunteered over 100 hours with various charities.

West Lake Financial Group - Buffalo Grove, IL

Benefits Coordinator – January 2012 – August 2012

●Provided excellent customer service to clients.

●Insured all clients’ needs were meet through phone and email communication.

●Enrolled clients in benefits and processed family status changes.

Education

Purdue University West Lafayette, IN - December 2011 Bachelor of Arts

Majors: Psychology and Fine Arts Minors: Organizational Leadership Development and Sociology

Skills

●Dream Weaver, Freehand, SPSSD, Microsoft Programs,Oracle/ People Soft, Kronos, Brassring, ADP/Virtual Edge and working knowledge of local union 881.

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