Ali Raza

A Proficient Telecommunication Professional

Email: acxobi@r.postjobfree.com

Contact No. +92-334-***-****

D.O.B: 9th July 1984

LinkedIn: http://linkd.in/1ikEMrP

Skype ID: ali.raza1984

Why Ali Raza?

A hard working self-starter who has experience of nine years in leading Telecom Companies of Pakistan along with educational background of top university of Pakistan. Has proven ability to pick up the phone, identify potential key clients, build relationships and close new business opportunities. Ali Raza is a well-organized individual who is willing to take full commercial responsibility for issues such as; managing accounts to maximize profit, customer retention, revenue generation, base growth and tenure. He is persistent in his drive for improvement and has an impressive track record of bringing in new business.

Corporate Accounts. Ali Raza is currently looking for a suitable position with a company renowned for hiring exceptional people & AREAS OF STRENGTHS AND SKILLS

Meeting Sales

Target

Channel partner negotiation Delivering presentation

Business Plans Price Negotiation Project Management & CCNA PROFESSIONAL EXPERIENCE Pakistan Telecommunication Limited

Working “Key Account Manager” January 2014 – Present

Managing portfolio of Enterprise and Financial accounts.

Maintaining Business relationship with company’s top accounts, expand revenue share and increased market penetration by signing on new clients

Maximized existing customer accounts to achieve volume, revenue and growth targets.

Responsible for complete sales cycle to generate revenue till receivables, liaison with Finance/revenue team for the realization of monthly revenue and analyze potential opportunities for growth through effective business and strategic analysis.

Working closely with Sales Manager to prospect, pitch and close new business.

Developed constant interaction with technical team/presales to strategize and utilize company product portfolio.

Maintaining contact with clients- giving them regular updates.

Oversee existing campaigns to grow key accounts.

Acting as key interface between the customer and the Pre-sales and Technical team.

Strong Network with business channel partners which includes AlFutaim, Cybernet, Skytel, SCO, Fiberlink, Nayatel and VisionTelecom.

Producing quality quotations and proposals

Ensure effective communications with the customer to ensure all information is provided in a timely, accurate and appropriate way

Constant interaction with third party vendors for the solution designing, end to end deployment, testing and billing. Major Achievements

Successfully brought customers which include Cupola KFC 68 branches, Gul Ahmed, Dow University of Health and Sciences, CNBC, GEO TV, Dawlance, System Private Limited, PTV, Premier Mercantile, Li and Fung, Dunya TV and security Investment bank

Managed the complete Call Center Solution of Li and Fung.

Provided the Managed Audio Conferencing solution to Dunya TV Pakistan Telecommunication Limited

Working “Assistant Manager” February 2010 – December 2013 Responsibilities:

Responsible to provide delivery of services to a wide range of clients with the focus being on maintaining an efficient operation as well as growing and developing client relationships. Evaluate technical requirements are accurately met through active communication with respective principals, resulting in a solution that delivers expected business benefits

Continuous and demonstrable improvement of productivity resulting in increased cost effectiveness and value

Ensure and monitor that processes are in place to pro-actively protect consistent service quality through rigorous management of change control and acceptance into service procedures in line with service delivery governance guidance

Responsible to produce effective reporting of the resource status and resource cost versus business case for projects/customer unit project portfolio as applicable

Identify potential and existing operational problems and initiate, develop and implement appropriate solutions and measure results. Management of expansion plan projects of the company by close co-ordination with concerns

Responsible for complete sales cycle to generate revenue till receivables. Liaison with finance/revenue team for the realization of monthly revenue and analyze potential opportunities for growth through effective business and strategic analysis

Constant interaction with third party vendors for the solution designing, end to end deployment, testing and billing Major Achievements

Pioneered and successfully delivered the project of online branches to NBP in the most remote areas of Pakistan in coordination with Wateen and Future Technology (FT) over VSAT media

Led the biggest BNCC (data entry and billing) project of closing data circuits in coordination with PTCL Recovery and Finance team

Transworld

Worked as “Associate Level”, August 2007 – December 2010 Responsibilities:

Delivered new and complex high quality solutions to clients in response to varying business requirements. Strong knowledge of networking of VPN, and MPLS

Conducted Troubleshooting Operation Maintenance and Commissioning of different Hawaii products including Optix, OSN 3500, OSN7500, 10G, Metro 500 and Metro 1000

Proficient in configuration operation in Hawaii Network Management System T2000

Practical experience on Tyco Telecommunications Undersea Cable and Power Equipment, experience on Submarine Line Terminating Equipment, Power Feeding Equipment, Line Amplifiers and Line Terminating equipment

Patching of fiber optics and Ethernet cables between OSN,ODF,DDF and router and switches

Utilized in-depth knowledge of leading-edge products and technology in conjunction with industry and business skills to influence functional strategy. Expertise on Network clock configuration and DCN connectivity

DWDM and Metro network architecture Planning and Deployment.

Provided technical support in fault handling and localization of local, national and international customers and undersea cable operators. Liaised with clients, identified and defined strategic organizational IT directions

Expertise in using Analyzer for refinement of common performance events and using optical Power and source meters

Extensive experienced in troubleshooting complex network problems and resolving critical down situation for different customers. Proficient in using OTDR tester and COTDR

Configured and tested procedures and equipments. Assisted in the development and execution of plans for network systems support and monitoring tools

Major Achievements

Efficiently handled the DWDM reconstruction project

Contributed in numerous troubleshooting cases for the IPLC and IPTX links

Efficiently handled the network in case of critical outages ACADEMICS SZABIST, 2010 - 2012

MBA (Marketing)

FAST, 2003 - 2007

BS (Telecommunication Engineering)

Beaconhouse School, 2002 - 2003

A-Levels

PROFESSIONAL TRAINING/INTERNSHIP

Pakistan Telecommunications Corporation Pvt. Ltd- Attached with field formations of the unit for gaining practical knowledge and got hands on practice on aspects of planning, installation and testing of Optical Fiber Access Network System, April 2006 –June 2006

LEVEL-I Communication Training- Level One Training of GSM (BSS, NSS, OSS, 2G, and 3G technology) and Optical Telecommunication Systems, 2nd April 2007

Cisco Certified Network Associate (CCNA)- Cisco Certified Network Associate Training(CCNA) 640-802, 2nd September 2008

Linux Training- Attended the training Red Hat Linux Essential, 10th January 2009 R-20 Paradise Cottages, Gulshan-e-Iqbal, Karachi, Pakistan

Contact this candidate