BRITTNEY RATLIFF-FRANKLIN
**** ********* **. **** *****, Indiana 46815
acxo9f@r.postjobfree.com
(C) 234-***-****
SUMMARY OF SKILLS
SAC Area Lead Supervision / Quality Engineer
Quality Manager/ Engineering Manager overseeing 80 employees with eight direct reports
Quality Management Major
Quality Software: WinSPC Version 8 (Statistical Process Control), Infinity QS, ProFicient SPC, Citrix
Prepared all PPAP Documentations for Material being sent to GM reaching Saleable status in a quick manner working with GM SQE
Experience implementing 5S standards
OBJECTIVE: To Obtain A Position utilizing my acquired skills as a Manager in a Quality or Production Setting.
Core Career Path Outlook demonstrated on CDPT included
EDUCATION AND CERTIFICATIONS
Central HS- Advanced Honors Program- Diploma
Omnex Management And Engineering – Quality Management / Quality Engineering
IPFW- Quality Refresher and Masters of Science in T. Engineering Program (2016)
Languages: English, Spanish –Dialect
Training/Certifications
ASQ Certified Manager of Quality Training (exp. 2016)
Red-X Certification 2015
Completed an ISO 9001-9002, 14001 Training Workshop Seminar
Obtained Certification for ISO / TS Training.
Refresher Cert for ISO/TS 19001:2015
Certified Quality Technician Training Cert.
Certified Quality Engineer Training Cert.
Certified Lead ISO Auditor
Completed In-House Quality Control Training TS 16949
Internal Auditor
GM PFMEA Cert. Training
GM SPC Cert. Training
Safety Training
HIPPA Privacy Training
Billing and Coding Certificate
CNA Training Certification state of Michigan
PROFESSIONAL SUMMARY
General Motors 06/01/2015- PRESENT
SAC Area Lead Supervisor / Quality Engineer
Engaging and Strengthening Customer / Supplier Relationships
Supervision of Hourly UAW Employees
Working with Design Engineering Specifications for Supplier Part Issues
Creating and Meeting BPD Goals and Areas for Improvement
Working to achieve BIQ Level 4 goals under plant direction.
Extensive Knowledge of Manufacturing Systems
Knowledge of Body Shop, Paint & GA Operations
First Responder for all Supplier Supplied Parts Issues
Knowledge of Several Problem Solving Techniques to Root Cause Issues
General Motors 10/2014- 05/28/15
CARE Group Leader
Ensuring Total Product Quality
Engaging in Training and Knowledge of PQS for Employees
Supervision of Hourly Union Employees
Acknowledging and Enforcing National and Local Agreements
Managing A Full Quality Inspection Operation Staff
Responsible for Payroll & Record Keeping
Manpower Organization
Preforming Layered Audits
Enforcing FTQ and BIQ Standards
Enforcing compliance with ISO Systems
Rassini Brakes Flint- Start Up Company 01/2013 – 10/2014
Quality Engineer
Implementing all quality documents and procedures through the entire organization.
Hired Qualified Quality Auditors and Opera
Lead APQP
Prepared all PPAP Documentations for Material being sent to GM reaching Saleable status in a quick manner working with GM SQE
QSB Auditing (GM/MANDO/ FORD)
Create and Define Standard Operating Procedures and Work Instructions
Work with operators to train and develop strategic understanding of processes.
Obtained TS16949 / ISO Certifications for the company
QSB Lead Auditor.
I was a huge asset to obtaining GM Supplier of the year Award for this facility.
Using LEAN manufacturing skills to Reduce amounts of Scrap and Improve Production rates.
GP-12 Inspection Implementation
PFMEA
SPC, PARETO and Chart Implementation and Management
Working Closely with GM Customers and Managing Our Suppliers.
Implementing Corrective Actions and Using Drill Deep and Wide Formats for Problem Solving
Responsible for The Design of Product (Control Plans, PFMEA, and In-Process inspection)
Creating CAD Drawings for Product Design.
Use of Covisint and Supplier Portals
Rogers Foam Automotive Company 06/2011 – 01/2013
Quality Manager
Planning, Creating and Implementing Quality Standards Within the company using standards from ISO 14001 and TS 16949
Implementing LEAN Manufacturing to Reduce Scrap and Improve Production.
Updating Revising and Creating Controlled documents such as Work Instructions, Standard operating procedures and Corrective Action Documents.
Working with existing quality auditors to help improve their quality assessment and leadership skills.
Oversee the entire Quality operation as a whole body unit, addressing productions issues and supplier concerns.
Using Kaizen and RASCI methods for Problem solving and group organization infrastructure.
Quality Control / Auditor 06/2011 – 07/2012
Perform extensive re-testing on automotive components, injection molding units, and related components, as well as out-of box units, to ensure specifications are properly met i.e., functionality, free of defects, and properly labeled.
Monitor Assemblers to ensure units are assembled according to specs on In-Process check list.
Observe working area (twice weekly) for violation of rules as indicated on the Quality Control check list.
Take immediate corrective action: put units on hold, notify supervisor and process necessary paperwork.
CRW Plastics 05/2010 – 06/2011
Quality Lead /Administration
Perform extensive re-testing on automotive components, injection molding units, and related components, as well as out-of box units, to ensure specifications are properly met i.e., functionality, free of defects, and properly labeled.
Monitor Assemblers to ensure units are assembled according to specs on In-Process check list.
Observe working area (twice weekly) for violation of rules as indicated on the Quality Control check list.
Take immediate corrective action: put units on hold, notify supervisor and process necessary paperwork.
TRW Automotive 12/2009 – 04/2010
Production / Quality Tech
Assembled units adhering to Bill of Materials (BOM) specifications and Assembly Instructions (AI).
Worked with Strict Detail to Quality, Following all Lessons Learned to ensure total Quality of material assembled and sent to the customer.
Determined units contained corresponding kits and were cosmetically free of defects prior to packing.
Glam Diva Entertainment and Management Co. 12/2008 – PRESENT
Eastern Michigan University 07/2007 – 09/2009
Flint Board of Education 09/2005 – 08/2007
Administrative Assistant
Work Alongside and With Management to Schedule Meetings and Make Travel Arrangements.
Prepared documents for presentations and Professional Letters for Staff.
Operated a Multi-Line Telephone System
Kept Meeting Notes and Memos
Scheduled Employees for Shifts and Managed Call-In’s
Use of All Office Equipment (Fax, Scanner, Copier, Phone, Computers)
Excellent use of MS Word Office Suite (Access, Outlook, Word, Excel, PowerPoint, Lync)
Typing Speed 50 WPM
Keystroke Data 70-80
Developing and Implementing Policies and Procedures.
AR/ AP Money Management
Working Directly with the Head of Department as a Personal Assistant
Training Employees on Computer Programs and Software.