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Customer Project Management

Location:
Toronto, ON, Canada
Posted:
November 29, 2016

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Resume:

Providing leadership and the management of all facets of the Foundry manufacturing operation resulting in increased productivity, profitability and product quality improvement

SUMMARY OF QUALIFICATIONS

15+ years of experience in the management of all manufacturing operations, planning, organizing and leading project and production activities and initiatives as it relates to foundries and automotive industries such as; Ford, GM, Chrysler, Toyota, Peugeot and Renault.

Project/task/resource planning, with experience in organizing and prioritizing to optimize productivity and provide timely delivery of quality products

Defining, developing, implementing and monitoring the Quality Control process

Analysing operations to identify areas for process improvements; identifying problems/issues, investigating, providing root cause and alternative solutions analysis and taking decisive corrective action to bring resolution

Providing leadership through team building, training and motivation to work in harmony towards common goals and objectives

Building strong working relationships at all levels of the organization to gain people’s trust/respect/cooperation

Certificate/Diploma AS400, JDEdwards, QSI and MS Word, Excel, PowerPoint

WORK HISTORY

Production Supervisor 2012 – 2016

Iralco., Tehran, IR

Managed and supervised more than 50 employees in a non-union environment

Directed more than 100 customer related issues, such as Peugeot and Renault French OEMs for

Manifolds, Gear Shafts and Metal sheets used in Auto body, successfully resulted in 95%

reduction on scraps and rejected parts by them.

Led a cross functional team in more than 25 containment actions for Peugeot and Toyota in their

massive assembly plant, utilizing 8D, 5 whys and Six Sigma methodologies, resulted in 100%

customer satisfaction.

Managed several Audits for Process Control and TS16949 Procedures as a lead auditor for both the

plant and customer sites.

Directed all APQP Meetings held at customer location, resulted in successfully designing the plan

including all design of experiments, needed to achieve the final targets in regards with the final

deliverables and process capability standards such as CPKs and PPKs.

Managed more than 50 PPAPs for the Automotive OEMs such as Peugeot, Renault and Toyota

successfully.

Directed successfully the entire forging department with a smooth continuous production flow

keeping the buffers at the minimum level.

Directed DC Casting Processes for making Aluminum Alloys Billets and Slabs and also led

successfully the transition process of changing from DC casting to Electro magnetic DC casting as a

preventative action and a part of containment action for Toyota.

Trained all employees on BOPs and SOPs and also cross functional team members on APQP tools

such as; FMEAs, Process Control Plan, Process flow charts, Statistical techniques, Measurment

System Analysis and also team developmental stages.

Quality Control Manager/Lab Supervisor 1998 – 2008

Wabash-Alloys Ltd., Mississauga, ON

Directed more than 4 Lab Technicians, 2 Material Handlers and 2 Quality Engineers

Directed the Management Review and Advanced Product Quality Planning Meetings resulting in a reduction of customer complaints by 50% in the year 2007

Led and managed the project team that identified/analysed throughput of the plant’s turnings dryer as an opportunity for improvement, increasing the overall efficiency and effectiveness (OEE %) from 29% to 95% within a six month period, resulted in more than 100,000 C$ sales per month by increasing the capacity of the production.

Defined and developed major customer related policies, procedures and work instructions such as post sales, shipping and production

Identified and addressed a great deal of customer related issues, using 8D and 5 whys methodologies, resulted in 100% customer satisfaction and more than 60% cost savings by reducing the cost of poor quality.

Designed, modified and implemented process control plans as well as Failure mode and Effect Analysis forms

Established and monitored Part Production Approval Process (PPAP) prior to production as needed

Utilized elaborate measuring spectrometer devices for testing purposes to ensure measurement accuracy and adherence to customer specifications

Applied statistical techniques both manually and computerized to minimize error occurrences to enhance accuracy and precision

Cooperated with Price Waterhouse Coopers in a 2 year study and presented recommendations for productivity enhancement by transition from AS400 to JDEdward system.

Directed successfully containment action in regards with GM St.Catherine Manufacturing, applying CS1 procedures.

Directed successfully containments actions in regards with GM, resulted in 40% production capacity increase, resulted in more than 100,000 C$ per month sale increase for the plant and 50,000 US$ cost savings for GM per month.

Production Supervisor 1997 – 1998

Brampton Foundries Ltd., Brampton, ON

Managed/directed all internal process, such as; Sand Casting, Permanent Mold casting and the entire department of Die-casting manufacturing many varieties of engine parts for Ford Motor Company and Ford Assembly Plant in Oakville, Ontario

Directed more than 30 employees, casters and molders both day and night shifts in a union environment.

Increased customer satisfaction levels by 35% in customer survey reports in 1998 vs 1997

Directed and implemented the process flow chart relative to production of aluminum alloys used by Ford, Chrysler and General Motors for manufacturing; water pump, Manifold, Carburetor, Pistons and engine blocks.

Designed all DOEs and laboratory measurement devices for the whole plant.

Directed and managed several programs to improve the overall productivity and performance of the Die casting, sand and permanent mold casting, using the alloy solidification ferrite software and redesigning most of the dies and cavities to minimize the number of scraps, resulted in 90% reduction rate on scraps.

Written all BOPs and SOPs for the diecasting and permanent mold castings.

Managed a project that reduced the scrap rate of water pump production for Ford Motor Company from 25% down to 3%by applying the six sigma and project management methodologies in a two month period

Melt/Metal Supervisor 1996 – 1997

Alpha Foundries Ltd., Mississauga, ON

Directed and implemented the process flow chart relative to production of Casting aluminum alloys series 100% from scraps.

Directed and led number of major customer complaints by taking deep root cause analysis, followed by proper BOP procedures, resulted in more than 40% sales increase as a result of customer satisfaction.

EDUCATION

Bachelor of Science, Metallurgy and Materials Science 1996

University of Toronto, ON (CES Equivalency for Bachelor of Science, Materials Engineering)

Project Management Diploma 2009-2011

Centennial College, Toronto, ON

PROFESSIONAL DEVELOPMENT

Project Management Diploma, Centennial College, Toronto, ON

ISO 9000, QS-9000, TS16949, Six Sigma, Steel Related Industries Quality System Registrar Inc.

FMEA Certificate, Productivity Improvement Center (PIC)

Measurement System Analysis ( MSA ) Certificate, Productivity Improvement Center (PIC)

Product/Part Approval Planning Certificate (PPAP), Productivity Improvement Center (PIC)

Advanced Product Quality Planning (APQP) Certificate, Productivity Improvement Center (PIC)

CA/PA Database Training, Wabash Alloys, Mississauga, ON

Document Control Database, Wabash Alloys, Mississauga, ON

CANADIAN CITIZEN

ALL REFERENCES AVAILABLE UPON YOUR REQUEST



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