MICHELE Y. GOODES

Legal Assistant/Seasoned Insurance Professional

acxo5u@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

•Successful 10 + years of experience in the insurance industry managing Indemnity Workers’ Compensation claims with litigation, subrogation, sub rosa, fatality, multiple and compxlex injury claims, permanent disablity, permanent partial disability, temporary disability and vocational rehabilitation

•Experienced Legal Secretary/Legal Assistant, assist in preparing clients for arbitrations, mediations, typing legal documents, filing documents with various courts, keeping internal court calendar, compiling evidence

•Experienced Private Investigator

•Excellent time management, analytical, communication, investigative and customer service skills

•Ability to effectively multi-task in a fast-paced environment

•Retain positive relationships with clients, Supervisors and co-workers

•Able to meet all statutory and internal deadlines while entrusted to handle heavy caseload

•Honest, dependable, resourceful and self-confident

•Remain calm and work well under demanding conditions

EMPLOYMENT HISTORY

2012-4/2015 Law Offices of Mark R. Smith, Esq. 702-***-****

Position: Assistant to Mark Smith, Esq.

2012-2012 AmTrust North America

Position: Senior Claims Adjuster 877-***-**** (Customer Service Line- Please Request Human Resource Department)

7/12-11/12 Global Intelligence Network, Inc. 702-***-****

Position: Private Investigator

08/11-08/11 Insurance Recruiting Specialists 866-***-****

Position: Temporary assignment Indemnity Claims Examiner

3/11-08/11 & Global Intelligence Network, Inc. 702-***-****

08/07-08/08 Position: Private Investigator

1/09-3/11 Gallagher Bassett Services 702-***-****

Position: Indemnity Claims Examiner

09/08-09/08 QSI Specialists 702-***-****

Position: Project Manager for Mystery Shopping Division

3/07-05/07 Arianna’s Cosmetic Surgery and Laser Center 702-***-****

Position: Administrative Assistant

07/05-05/06 George T. Bochanis, Esq. 702-***-****

Position: Administrator’s Assistant

05/05-06/05 Nevada CompFirst 800-***-****

Position: Indemnity Claims Examiner

10/99-03/05 St. Paul Travelers 208-***-****

Position: Indemnity Claims Examiner

08/98-10/99 J. Michael McGroarty, Esq. 702-***-****

Position: Legal Secretary

EDUCATION

Community College of Southern Nevada, Graduate 2001 Associate Degree

Certification from CCSN – Medical Billing/Coding 1996

Henry Ford Community College, Dearborn, MI 1990-1992-Business

Schoolcraft College, Livonia, MI 1992-1996 Criminal Justice

Lee M. Thurston High School, Livonia, MI Graduate 1989

SKILLS/CERTIFICATIONS

Typing: 80-90 wpm

Speedwriting 80-90 wpm

Word, Word Perfect, Microsoft Office products, Excel, databases, spreadsheets, Internet, Power Point, quickly adaptable to any employer specific program.

Certifications: Medical Billing/Coding 1996, Achieving Extraordinary Customer Relations, Skills and Strategies, Radiologic Evaluation of Spinal Injuries, Quality Work Group Education, Electrodiagnostic Equipment Usage, Acupuncture, Time Management, and California State Mandated Anti-Fraud Training, as well as Subrogation.

COMMUNITY ACTIVITIES

Yankee Air Force Volunteer.

MVP (Volunteer) Certificate from Las Vegas Metropolitan Police Department.

CPR Instructor’s Aide.

Personal and business references are available upon request as are several commendation letters and letters of recommendation from Supervisors, Attorneys and Management.

Contact this candidate