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Customer Service Administrative Assistant

Location:
New Holland, PA, 17557
Posted:
November 29, 2016

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Resume:

ASHLEY DRAYTON

**** **** **, *** ******* Pa ***** acxo4j@r.postjobfree.com

301-***-****

OBJECTIVE

Looking for a well-established company were my skills and experience will help the company to grow.

SKILLS & ABILITIES

Types 50 WPM

Filing and data archiving

Quality Assurance

Critical Thinking

Quick Books knowledge

Strong MS and Excel

Superior attention to detail

Expertise in invoice and payment transactions

Excellent communication skills

Advanced MS Office knowledge

Dedicated Team Player

AR/AP

Multi-Line Proficiency

Report Analysis

Report Writing

Conference Planning

Compensation and benefits

Extensive Vocabulary

Payroll

Human Resources

EXPERIENCE

OFFICE MANAGER NORTH STAR COUNCIL ON AGING, FAIRBANKS ALASKA

11/2013-10/2016

Prepared Grants for Non-Profit

Quarterly reporting

Taxes

Payroll

Worked with Quick Books and Excel Spreadsheets

Bill Paying

Fiscal Year and Calendar Year Reporting

Bank Deposits

Customer Service on phone and in person.

Scheduled appointments

Board Meetings

Key Holder

Payroll Taxes

Human Resources

Supervised 20+ Employee’s

HIPPA Compliance

ADMINISTRATIVE ASSISTANT MOVING ON UP INC, HOLLYWOOD FLORIDA

02/2012-9/2013

Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

Processed travel expenses and reimbursements.

Researched, proposed and implemented vendor services to decrease costs of organization.

Directed administrative functions for the directors, principals, consultants and key managers.

Located and attached appropriate files to incoming correspondence requiring replies.

Frequently used word processing, spreadsheet, and database presentation software.

Tracked and maintained monthly and year end vendor rebates.

Developed and maintained an internal client filing system.

Managed CEO travel arrangements and coordinated the pre-planning of trips.

Monitored payments due from clients and promptly contacted clients with past due payments.

Balanced monthly general ledger accounts to accurately record cost and month end accruals.

Created daily and weekly cash reports and accounting management.

Processed A/R, A/P

Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations

ADMINISTRATIVE ASSISTANT ARROW ASPHALT & ENGINEERING INC., MIAMI FLORIDA

12/2009-11/2011

Processed accounts receivable and accounts payable.

Wrote Proposals

Worked with BBB

Worked with the city to obtain permits.

Prepared and distributed payroll for staff of 10 direct reports.

Oversaw inventory and office supplies.

Complied annual recommendations for end of fiscal year budgets.

Researching charge backs, discrepancies and reconciliations.

Managed calendar coordinated weekly project team meetings.

Provided customer service to generate loyal cliental.

Answered average of 80 calls per day.

Described product to customers explained details and care of merchandise.

Dispatcher

EDUCATION

MIAMI DADE COLLEGE, MIAMI, FLORIDA

BACHELOR DEGREE BUSINESS MANAGEMENT

REFERENCES

Available upon request



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