Parts and Service Director
Resume:
STEVE DABNEY
**A Lakeshore Drive, Kimberling City, MO, 65686
*************@***.***
OBJECTIVE
To obtain a position as a parts/service manager
EXPERIENCE
Youngblood Nissan
Parts Manager 2014-Present
Collect and post payments
Answer high volume incoming calls
Inventory and data control
Shipping and Receiving
OSHA/HASMAT certified
Generate Service tickets
Supervise employees
Generate and maintain monthly/yearly budgets
Maintain quality relationships with outside vendors
Assisted customers in selecting and purchasing parts.
Placed special orders for parts
Maintained Customer Satisfaction scores at or above dealership standards
Followed Safeguards rules and regulations.
Auto Go
Service Advisor 2013-2014
Generate work orders/tickets for wholesale/over the counter customers
Generate and directed driver routes
Collect and post payments
Contact wholesale customers and outside vendors
Shipping and receiving
Answer high volume incoming calls
Generate Service Tickets
Landers Nissan
Parts & Service Manager 2009-2013
Collect and post payments
Answer high volume incoming calls
Interview potential employees
Inventory and data control
Shipping and Receiving
OSHA/HASMAT certified
Generate Service tickets
Supervise employees
Coordinated driver routes for wholesale customers
Generate and maintain monthly/yearly budgets
Maintain quality relationships with outside vendors
Autozone
Commercial Manager 2006-2009
Generate work orders/tickets for wholesale customers
Maintained vendor relationships
Managed commercial employees/drivers
Collect and post payments
Answer high volume incoming calls
Shipping and receiving
Inventory and data control
Murdock’s/Dobbs
Nissan Service writer/Parts 1996-2006
Collect and post payments
Answer high volume incoming calls
Inventory and data control
Shipping and Receiving
OSHA/HASMAT certified
Generate Service tickets
Coordinated driver routes for wholesale customers
Maintain quality relationships with outside vendors
Delivered parts to local body shops, etc.
ACTIVITIES/AWARDS
Nissan Car Clinics
Autozone workshops
Autozone St.Jude Foundation
2005 & 2011 Nissan Award of Excellence award
SKILLS
Microsoft Office, Excel, & PowerPoint
10 key
Reynolds & Reynolds
NNA Net
Infiniti Net
ADP DMS knowledge
Dealer track knowledge
REFERENCES AVAILABLE UPON REQUEST
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