LISA A ALLEN

***** ********** **, ** *** ***, Huntertown, IN 46748

PH: 260-***-****

EMAIL: acxo44@r.postjobfree.com

OBJECTIVE:

Motivated and experienced individual seeking a responsible position with a local business, utilizing my diversified skills.

EMPLOYMENT:

Britannia Inc. – ECI Software Systems

6038 Huguenard Rd., Fort Wayne, IN 46818

QA Analysis Specialist 3/2008 to 10/2016

Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements.

Consulted with Product Management, Support, Sales, and Development in overall product quality.

Developed, published and implemented test plans, test cases and regression testing specific to the specialized application testing.

Create backups of data and test program scripts on an SQL server. Trouble-shooting with both technical and non-technical issues. Customer Assistance Rep

Consisted of helping customers with all IT issues, from printing, reports, to accounting issues. Promoted to QA.

American Home Mortgage, Co. Inc – Company no longer in business 3000 Coliseum Blvd E., Fort Wayne, In 46805

Senior Loan Funder 4/2007 to 8/2007

Verified loan documents for completion, completed paperwork for underwriting. Petroleum Traders, Corp.

7120 Pointe Inverness Way., Fort Wayne, IN 46804

Tax Preparer 4/2006 to 4/2007

Processed and filed tax returns on a monthly and quarterly basis for all States. Accounts Receivable Clerk

Processed payments, Deposits. Promoted to Tax Department. Waterfield Mortgage, Co. Inc – Company no longer in business 7500 W Jefferson Blvd., Fort Wayne, IN 46804

Loan Support Processor 4/1997 to 4/2006

Performed escrow analysis per RESPA, Inventor & Company Guidelines. Processed Name and Address changes.

Processed Automatic payment set ups and maintenance for Weekly and Biweekly pymt plans.

Customer Assist/Research and Response Rep

Assisting customers with mortgage problems and questions. Answering email and mail correspondence. Answered company branch questions. Fort Wayne Occupational Health Center – Company no longer in business 347 W Wayne St., Fort Wayne, IN 46802

Office Manager 1/1993 to 3/1997

Supervising clerical staff, Organizing all office procedures, Scheduling appointments, Accounts Receivable, Collections, Deposits.

Filed all insurance claims for Medicaid, Medicare and PHP. Medical Receptionist

Registered patients into computer, Chart filing, Medical record requests, Accounts Receivable, Collections, Scheduling appointments.

Holsum of Fort Wayne, Inc.

136 W Murray St., Fort Wayne, IN 46802

Computer Operator 8/1979 to 1/1993

Operated Honeywell DPS6, NCR 8230, HP DP3000 systems. Inputted date and ran all bakery reports dealing with Accounts Receivable, Accounts Payable, Payroll, Bakery Production, Processed Check Reconciliations for Accounts Payable and Payroll. Filled in for all other office positions when needed. Accounts Receivable and Accounting Clerk

Billing and collecting of customer accounts, Accounts Payable, Deposits, Payroll. EDUCATION:

International Business College:

Certificate in Medical Office Specialist Program – Nov 1992 Emergency Medical Training – Fort Wayne Firefighters – 1981