Customer Service Manager
Resume:
Eric D. Wilson
*** ***** ***** ** **: (***) -***-6959
Madison, Al 35757 Cell:256-***-****
Experience:
Wall Triana Barber & Style October 2013 – Present 203 Brier Ridge Ct.
256-***-**** Madison, Al 35757
Salon Owner
Managing Barber and Cosmetologists in the following areas:
Salary Approx $10-$15 hrly
Performed haircuts and shaves on customers
Performed business operation duties
Ordered supplies, received supplies and performed the service of sale of supplies
Performed budgeting and ensured that the bill were paid
Ensured proper use of equipment and ensured all equipment was functional
Took care of the day-to-day concerns involved in running a small business
Manage stylist and barbers
Made appointment, issued commissions as well as paid all bills
Ensured customer satisfaction
Performed maintenance/janitorial duties in the salon, parking area and on equipment
Ensured proper use of lotions, chemicals, gels, and powders while providing services to ensure
Proper grooming of customers while performing services
Ensured to provide sterile/sanitized tools before use on customers
Ensured to provide sterile tools that were in good working order and a clean work areas
Barbering tool list usage consists of scissors, clippers, razors, trimmers and combs
Airport Barber and Style June 2000–October 2013 (Worked this job as a second job) Montgomery, Al
Salon Manager
Managing Barber and Cosmetologists in the following areas:
Performed haircuts and shaves on customers
Performed business operation duties
Ordered supplies, received supplies and performed the service of sale of supplies
Performed budgeting and ensured that the bill were paid
Ensured proper use of equipment and ensured all equipment was functional
Took care of the day-to-day concerns involved in running a small business
Manage stylist and barbers
Made appointment, issued commissions as well as paid all bills
Ensured customer satisfaction
Performed maintenance/janitorial duties in the salon, parking area and on equipment
Ensured proper use of lotions, chemicals, gels, and powders while providing services to ensure
Proper grooming of customers while performing services
Ensured to provide sterile/sanitized tools before use on customers
Ensured to provide sterile tools that were in good working order and a clean work areas
Barbering tool list usage consists of scissors, clippers, razors, trimmers and combs
Montgomery Beverage August 2011-October 2013 Montgomery, Al
Warehouse Worker/Forklift Operator
Performed order filling duties assigned by the order dispatcher
Essential functions were to properly and accurately fill all orders received within the time frame allowed
Understood fully the daily driver manifest information provided in order build loads for delivery
Properly opened and closed all cartons when removing stock to fill orders
Performed job duties in the shipping and receiving departments, loading and unloading using a fork lift
Duties also consisted of moving material around the warehouse
All State Beverage June 12005-August 2011 Montgomery, Al
Forklift Driver
Performed general packaging processes
Experienced in all aspects of warehouse activities
Assisted with and supported all aspects of warehouse management
Provide on-going coaching to update other branch teams of new improved processes to ensure superior delivery of customer service
Complied with all operational procedures including risk management, and quality control
Performed management duties in absence of manager
Promoted mutual beneficial communication between management and associates
Performed monthly audits of warehouse activities
Krystal Restaurant September 1998-October 2012 (Worked this job as a second job)
Custodian
Emptied garbage, cleaned floors, bathrooms, windows dining area, kitchen, and parking area
Unloaded supplies off of trucks
Stocked Supplies
National Industries October 1994-August 1998 Montgomery, Al
Forklift Driver
Received, shipped, handled, stored, issued and loaded inventory
Performed month-end reconciliations of inventory
Performed duties concerning the preparation and distribution of inventory Performed inventory control as well as monthly and daily duties and special projects as assigned
Education: 1980-1984 Jefferson Davis High School Montgomery, Al High School Diploma
Hobbies: Swimming, basketball, skating, church choir, church youth adviser
References: Upon Request
Contact this candidate