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Customer Service Microsoft Office

Location:
Avon, Ohio, 44011, United States
Posted:
November 29, 2016

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Resume:

Amy Kasperczyk

***** ****** ***** ****, **** ****1

440-***-**** acxo3e@r.postjobfree.com

Objective

To transition from the field of education in a return to the work force that effectively utilizes my high-level of commitment, knowledge, and experience for the growth and development of a successful team.

Education

2015 Continuing Education, University of Phoenix

2004 Master of Arts in Education (Instructional Technology), Baldwin Wallace College

2000 Certification in Secondary English Education, Cleveland State University

1998 Bachelor of Arts in English, Baldwin Wallace College

Experience

2015 – current Physical Education and Health Teacher, Albert Einstein Academy

Teaching fourth grade through high school level Physical Education classes as well as high school courses in Health, Financial Literacy, and College & Career Planning

Accepted a position teaching outside of my field of study, which required researching, designing, and coordinating a curriculum and materials to meet the standards for education, as well as the individual needs of a population of students, very diverse in ability and motivation, including sports history, nutrition, fitness, and exercise science

Preparing and organizing lessons in Health, Financial Literacy, and College & Career Planning, including sex and drug education, budgeting, resume writing, and debt management

2004 – 2015 Maternity leave

2001 – 04 High School English Teacher, Parma Senior High

Taught ninth and eleventh grade English, including inclusion classes:

Designed curriculum to address the goals of Ohio’s learning standards

Guided students through education and practice in developing skills such as organization, responsibility, and self-direction

Provided innovative learning opportunities in literary-rich units which included several lessons on writing, speaking, and instructional media

Taught ninth grade at-risk students in the Transitional Learning Center:

Specialized in dealing with students using a non-confrontational approach

Customized instruction to encourage intrinsic motivation and personal contribution

Worked effectively with a team to provide the most supportive environment for student well-being and learning, including addressing such things as learning disabilities, parental relationships, substance abuse, and emotional issues

Developed units of study examining social, cultural, and historical connections

Skills

I am a extremely organized, motivated, and dedicated professional, with a high-level of education and ability to adapt.

I have strong written and oral communication skills, and interpersonal skills, as well as the ability to work efficiently and independently.

I specialize in providing excellent customer service, with strengths in problem solving, attention to detail, and working under pressure in a deadline driven environment.

My specific office skills include but are not limited to: observing teammates and offering constructive criticism for best practices, creating and managing systems for tracking large amounts of data, a familiarity with Microsoft Office software, and the ability to multi-task and prioritize.

References

Available upon request



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