Medical Assistant Certified
Resume:
Suzanne K. Andreasen
Dublin, CA 94568
Phone: 925-***-****
*******.*********@*****.***
Summary
Energetic, compassionate medical professional dedicated to caring for people and helping them live longer and healthier lives.
I have over 16 years experience as a Certified Medical Assistant. I have been a staff supervisor/trainer/ receptionist/front office administrator/insurance authorization/intake coordinator / patient advocate as well as pre and post surgical advice for patients and caregivers and family educator.
Job Objective
I desire a long term position in a medical setting that will allow me to utilize my extensive knowledge and experience in patient care as well as healthcare administration. I have many years experience dealing with PPO/HMO/Medicare as an insurance liaison to submit and obtain authorizations for treatment and Rx’s. Ability to remain calm amidst chaos assesses and prioritizes tasks to insure complete follow through is in a timely manner. Highly adaptable to changing workflow and able to multi-task in many front and back office roles. Willing to take on tasks others may find frustrating or time consuming. Excellent communication skills with physicians, staff and patients. True team player with a can-do attitude always making patient care top priority.
Employment History
Certified Medical Assistant (CMA)
01/2016 - 04/2016
Kaiser Permanente
1950 Franklin St # 7th, Oakland, CA
Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
Certified Medical Assistant (CMA)
09/2015 - 10/2015
Platinum Healthcare Staffing
3481 Airport Dr # 400, Torrance, CA
Flu clinic
certified medical assistant
03/2013 - 06/2015
El Camino Hospital
2500 Grant Rd, Mountain View, CA
This was a wonderful experience working as a member of a healthcare team in a start-up practice. I was recruited for this job to work in a new practice that was a PCMH model. I learned how rewarding the work is with the senior community. I was able to participate in the PCMH program as well as perform the regular back office duties of medical assistant. I had hands-on experience with our growing Alzheimer’s/dementia population as well as educating family and caregivers bout the diseases and help them deal with the challenged faced with caring for these patients. The knowledge I gained while working in this clinic is in-valuable During my employment at El Camino Hospital I was fortunate enough to be able to travel to Alabama and participate in emergency FEMA training and received several certificates in emergency preparedness courses .I also served as our clinic safety officer.
Certified Medical Assistant (CMA)
04/2011 - 02/2013
Fremont Medical Associates
Fremont, CA
Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
Certified Medical Assistant/ Staff Supervisor/surgery
11/2007 - 03/2009
Berkeley Urological Assoc.
BERKELEY, CA
Responsibilities include General front and back office Medical Assistant duties specializing in a very busy 4 physician/urology/ surgeon office as well as supervision of all Medical Assistants. At this practice I was fortunate enough to participate in many in-office surgical procedures and also participate in clinical trial treatments for several urological conditions. I also was responsible for ordering necessary medications and medical supplies, taking inventories, physician referrals and implementation process of various referrals within the group. Scheduling surgeries as well as advising patients of post-surgical recovery and answering any questions they may have about the recovery process. Training of new employees and acting as a resource for other medical assistants.
Assistant Practice Manager
08/2007 - 11/2007
Pacific Womens Ob/Gyn
San Francisco, CA
Assist office manager with staff and physicians
Surgery Scheduler/CMA
10/2006 - 08/2007
East Bay Urology
Fremont, CA
General front and back office Medical Assistant duties for a 3 physician private Urology practice. During my employment with this practice I worked closely with the chief of surgery at San Ramon Regional Hospital. He was one of the first surgeons in the US to perform radical prostatectomy surgery using the Di Vinci robotic laser device.
Certified Medical Assistant
10/2003 - 10/2006
John Muir Health Network
ORINDA, CA
Responsibilities include General front and back office Medical Assistant duties specializing in Internal Medicine as well as supervision of all Medical Assistants in a busy 9 physician office, ordering necessary medications and medical supplies, taking inventories, physician referrals and implementation process of various referrals within the group. Training of new employees and acting as a resource for other medical assistants.
Certified Medical Assistant
01/2003 - 08/2003
Robert Litman M.D.
SAN RAMON, CA
Busy private practice with concentration in Allergy Medicine. High Volume practice seeing 60-80 patients daily. Responsibilities include allergy injections, general office duties, front and back office help shared with two other employees.
Education and Training
Completion Date
Issuing Institution
Location
Qualification
Course of Study
1993
1994
Chabot College
Twin Valley Fire-fighter 1 Academy
Hayward, Ca
Livermore, CA
Vocational School Certificate
Vocational School Certificate
EMT 1A
Fire-fighter 1 academy
2000 Bryman College San Francisco Ca Vocational School Diploma
CMA
Occupational Licenses & Certificates
Certification Title
Issuing Organization
Completion Date
Expiration Date
provider level CPR
AMERICAN HEART ASSOCIATION
03/2015
03/2017
Certified Medical Assistant
AAMA
05/2001
06/2019
Honors & Activities
Clinic safety officer/Extensive resident FEMA training in emergency preparedness and disaster management at Homeland Security training facility
OSHA compliance
Additional Information
I enjoy working in eldercare I would like to participate in the continued improvement in the care for our growing senior population. I want to help educate and involve everyone in this effort for hopefully we will all be a member of this group sooner or later.
I have extensive knowledge of ICD-9 and CPT codes, I have a great understanding in what it takes to obtain insurance authorizations and disability insurance processing. I have been told often that I am given tasks that others find too challenging or frustrating. I work well independently and have a can do attitude. I have a strong desire to always continue training and learning and recently traveled to Anniston Alabama to participate in FEMA emergency training for mass casualty incident management, which I found very interesting and motivating.
References
Enclosure References:
Jody Sugiyama R.N. She was my supervisor at El Camino Hospital Email: **********@*****.***
Richard BevinThomas M.D. Urologist/Surgeon email: ******@*****.*** Tel: 817-***-****
Contact this candidate