Professional Summary

A visionary, planner, analyst and team leader, dedicated, well organized and detail oriented employee. Serving as an Integration Manager and Project Manager, being a part of a multi-national team that has world-wide responsibility for the architecture, design and implementation of multiple Mission Critical Assets, which handle real time payment, fraud and risk management as well as fraud analysis, reconciliation and sales opportunity management.

Having proven experience in a supervisory role, overseeing staff and consultants, in several different industries and departments. Engaged extensively in various aspects of the Business Cycle, such as Management, Sales, Marketing, Strategic Planning, Accounting, Payroll, and HR Administration. Other areas of strength include:

Instrumental in developing training seminars, policy implementations and organizational changes.

Exceptional organizational, communication and team building skills.

Expert contributor, dedicated to developing and maintaining customer and employee relations.

Resilient attention to detail, outstanding problematic resolutions and budget cutting capabilities.

Experience

Hewlett Packard, Inc. 2005 – 2016

Business Analyst/Project Management/Integration Manager

Operated extensively with SMEs, IT business owners in clarifying and documenting their requirements pertaining to payment gateway services in preparing Policies and Procedure documentations to fulfill compliance to Payment Card Industry (PCI) requirements.

Slashed cost of chat programming by $2.1 million in savings yearly by negotiating pricing and fees, while ensuring the continuation and enhancements of new chat services.

Prepared integration guide to show step wise process flow and description of different fields to make different calls needed to communicate with different processors.

Conducted GAP analysis in identifying business rules, business and system process flows, data architecture, requirements and assumptions, to examine the shortcomings of the existing system and impact of the change; and understanding of the cross functional teams.

Received 8 Recognition Awards in a 6-month period due to going above and beyond expectations by peers and upper management.

In control of project accounting, such as billing information, project rates, proper general ledger appropriations, and invoicing stipulations. Purchase Order Fulfilment, SOW documentation and Purchase Requests.

Support in managing consultant progress according to the client expectation, and project demands, to ensure viability.

Education & Certifications

Purdue University, B.S. Business Administration

Scrum Master Certified

ASA Employment Law Certified

American Management Association

American Institute in Banking (Trainer)

Technical Summary

MS Word, Excel, PowerPoint, Access, FrontPage, Outlook, MS Visio, One Note

Solomon

Adobe Acrobat

PeopleSoft/Workday/Taleo

Agile / Waterfall

SQL Database

Project and Portfolio Management Center (PPM)

Service Manager

SharePoint

Scrum Master Certification (CSM)

Microsoft Project

SAP

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