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Customer Service Administrative Assistant

Location:
Atlanta, GA
Posted:
November 29, 2016

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Resume:

Ashley R. Sanford

*** **** *** ******, ** 678-***-**** acxo1p@r.postjobfree.com

Objective

To join a highly competitive company and use my talents to maximize the company’s output and productivity by providing great customer service to meet the company’s stated missions and goals.

Skills

Great Customer Service Skills

Staff Management & Leadership

Organizational Skills

Excellent Time Management Skills.

Great Typing Skills

Microsoft Word and Outlook

Operator and Phone Etiquette

Professional Experience

Soule Catering, Decatur Ga.2015

Assistant Cook

Prepare meal led by the direction of the Executive Chef

Works under the supervision of the Chef and Sous Chef

Professional Counseling Center of Atlanta, Atlanta, Ga.2014 to 2013

Administrative Assistant

Duties include fielding telephone calls, receiving and directing visitors, filing and data entry

Charting all medical files of patients

Responsible for auditing and thinning all medical charts

Closes and files discharged patients medical charts

Ensures that Physician’s orders, telephone orders and other records requiring signatures are received and filed within the required time frame

The Meliora School, Dacula Ga.2013

School Age Teacher

Assist director in planning crafts and activities for afterschool programs

Teach and Tutor students afterschool

Mentor students by being a role model to them in and outside of the classroom

Atha Road Elementary and Youth Middle School, Loganville, Ga.2011 to 2013

Afterschool Program Teacher

Assisted the teaching staff by preparing lessons for: Math, English, and Science

Prepared presentations and demonstrations as a part of teaching curriculum.

Counseled students in there developement process in learning and comprehending new skills.

Within first two months of employment, received promotion from tutor to teacher.

Maintained confidentiality with teachers and students.

Zaxby’s, Monroe, Ga.2010

Cashier

Assist kitche staff with prepping of food.

Count money in drawer at the beginning and end of each shift

Greet customers entering establishment.

Resolve customer complaints.

Receive payments by cash, credit or debit.

Target, Snellville, Ga.2007 to 2009

Customer Service Supervisor

Resolved customer concerns.

Provided Leadership to ensure team successes

Monitored co workers goals, and reported concerns and disciplinary needs.

Updated and maintained paper and electronic files.

Ability to multi-task in a high volume work environment

Tracked product inventory and accurately entered into database.

Frequently handled cash and held numerous amount of responsibility in cash office.

Supervised other employees to make sure company policies were properly being followed.

Exceeded goal in credit card applications processed, and became team motivator/leader to promoted credit cards.

Education

Monroe Area High School 4yr 1999-2003 Monroe, GA

Athens Technical Institue GED 2011 Monroe, GA

GACE Paraprofessional Certification 2011 Monroe, GA

Georgia Gwinnett College 2012-2013 Lawrenceville, GA

References

Kirklyn Dixon Walton County Commissioner 678-***-****

Mellanie Bullock Store Manager 770-***-****

Tyressa McCormick Co Pastor (COZCM) 678-***-****



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