Jamie Christine Tiu Napalit

**** ****** *** **. ********, CA. 95209

Telephone: 209-***-****

Email: acxnx2@r.postjobfree.com

Career Objective: To further experience in business administration and provide excellent customer service.

Abilities:

Provide excellent customer service

Properly perform operations in an office setting

Organize important documents and files

Work directly with management in organizing execution plans.

Provide knowledge on new merchandise

Able to reach individual and team sales quotas

Handle important phone inquiries and emails

Operate and manage finances

Maintain cleanliness throughout entire facility

Qualifications:

4 years of cash handling experience

Office and clerical setting experience

Experience in teamwork regarding customer service

Experience in merchandising and following company directives

Ability to multitask in a timely matter

Maintain a professional appearance always

Highly exercised interpersonal communication skills

Ability to adapt and learn fast

Experience in meeting an individual and company quota

Well organized and can properly manage time

Education:

San Joaquin Delta College, Stockton, Ca. United States

Business Administration, emphasis on Marketing

Basic Business Certificate

Active member of Phi Theta Kappa (PTK)

Bear Creek High School, Stockton, Ca., United States

President of Filipino organization on campus

Member of Conflict Mediation

Work Experience:

Bank of the West (Service Banker I) Elk Grove, Ca., December 2015-Present

Provide excellent customer service

ATM custodian

Answer phone and emails regarding customer inquiries

Handle cash and balance cash drawer

Responsible of customer security and customer information

Maintain and achieve quotas

Process several transactions

Solve operational issues

Solve issues regarding customer accounts

Upselling

Organize and file important documents

Ensure safety of customers and colleagues always

Forever 21 (Sales Associate) Stockton, Ca.,

August 2014-December 2015

Provide customer service and answer questions concerning store merchandise in a professional manner

Handle cash transactions and maintain sales

Organize sales floor per store directives

Telephone inquiries

Dillard’s (Sales Associate) Stockton, Ca.,

August 2013-May 2014

Greet customers entering store to ascertain wants and needs

Organize and merchandise sales floor to create appealing shopping environment

Handle cash register and maintain sales to meet store quota

Organize store events to attract more sales

Build and maintain clientele to promote sales

Contact this candidate