Professional Experience Microsoft Office

Christiana m. morgan

**** ***** ******, ** #*** 202-***-****

Washington, DC 20012 **********@*****.***

Professional Profile

Ten years of professional experience in implementation of policies in various sectors e.g. mortgage, banking and information technology. Skilled at researching, conducting data analysis and management that contribute to the companies goals. Highly effective communicator and strong team player with excellent interpersonal skills. A focused and results oriented leader. Possess strong general office skills, ability to use Microsoft Office products such as Word, PowerPoint and Excel. Able to multi-task and work comfortably in a fast-paced environment.

Core Qualifications

Confidential records management

Knowledge of document preparation, scanning indexing

Interact professionally with clients and associates at all times.

Ongoing process improvement

Professional Experience

Heitech Services, Inc. Landover, MD

Records Management Specialist 11 – Division Document Room 9/2011 – 5/2015

Analyzed source document submissions to identify document type and extract key information from pharmaceutical company submissions.

Assisted in the check and verification process of hard copy materials and the integrity of FDA DARRTS database.

Enhanced and improved the efficiency of processing activities performed in the document room.

Provided input concerning document room goals and objectives via team meetings and interactions with management.

Prepared document labeling for the preparation and processing of outgoing FDA correspondences.

Created and maintained the archival volumes for various IND/NDA submissions.

Maintained mail logs to accurately reflect all deliveries of regulatory information to the document room. Identified, sorted, and distributed FDA documents to the appropriate disciplines.

Responded to inquiries from various review teams both via verbal and electronic (e-mail) communications.

Systems and Methods Inc. – State Disbursement Unit (Child Support) Washington, DC

Document Scanner Clerk 2/2007 – 6/2010

Received, prepared, and imaged mail in accordance with Child Support Enforcement policies.

Collected research and analyzed data related to Standard Operating procedure.

Maintained and archived document index.

Uploaded and back-up data as required.

Reviewed, organized and scanned documents into the Child Support System.

Responsible for retention and destruction of files that were no longer in needed. Pickup and dropped off office mail from the US post office.

Merkle Data Tech Lanham, MD

Tape Librarian 8/1998 – 1/2007

Classified, cataloged, and maintained library of computer tapes: Classified reels and cartridges of magnetic computer tapes according to content, purpose, principal user, date generated, and/or other criteria.

Assigned identification number, following standard system; stored tapes according to classification and identification number.

Prepared catalog of tapes classified, using logbook and computer; issued tapes and maintained charge-out records.

Inspected returned tapes and notified supervisor when tapes are worn or damaged.

Removed obsolete tapes from library, following data retention requirements. Sent tapes to vendor for cleaning and to off-site location for secure storage.

Maintained files of program developmental records and operating instructions.

Worked in computer room operations, performing tasks such as loading and removing paper and printouts and reels of tape.

Education

Strayer College, Washington, DC

Business Administration

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