CHERYL WHITE

**** ******** *** **, ********, MI 49508 ■ 616-***-**** ■ acxnmq@r.postjobfree.com

SUMMARY

Innovative human resource, accounting, benefits and claims professional with a consistent record leading positive change across diverse employer and insurance settings. Motivated and energetic team player skilled at strategic analysis and objective-consistent decision-making in collaboration with leadership. Tenacious problem solver experienced in identifying and implementing creative solutions contributing to the organization's bottom line.

SKILLS

■ Analytical ■ Honest

■ Passionate ■ Ambitious

■ Fearless ■ Restorative

■ Empowering ■ Humble

EXPERIENCE

Human Resource Generalist_Accounting Administrator January 2013 - August 2016

Forge Industrial Staffing Corporate Office

■ Administered employee benefit programs and Workers’ Compensation plans

■ Processed pre-employment requests and established new employees

■ Updated and maintained all personnel records

■ Processed semi-monthly payroll

■ Facilitated employee relations

■ Assisted Director of Finance with accounting and financial management

■ Reconciled month-end financials

■ Assessed Risk Management strategies

■ Initiated, developed and managed Affordable Care Act compliance

Monitored, tracked and determined employee eligibility

Implemented ACA specific software

Ensured proper 1095-C IRS reporting

Executed a seamless workflow between tracking software, benefit provider

and third party administrators

Adhered to and maintained strict compliance with all Affordable Care Act laws,

regulations and mandates

High Value Insurance Appraiser December 2010 - January 2013

Castle Inspection Service

■ Conducted high value home appraisals to determine accurate replacement cost

■ Documented unique construction and architectural features of each home

■ Created accurated diagram sketches via Xactimate software

■ Identified underwriting concerns

■ Proposed recommendations to prevent future loss

Personal Injury Protection Claim Representative May 2008 - November 2010

State Farm Insurance - Grand Rapids, MI

■ Investigated, evaluated and processed claim benefits and settlements

■ Demonstrated knowledge of insurance contracts, endorsements and state laws

■ Obtained claim status treatment updates, reviewed medical records and IME results

■ Investigated potential fraudulent claim activity

■ Identified litigation exposure

Agent Team Member January 2003 - May 2008

State Farm Insurance - Grand Rapids, MI

■ Demonstrated knowledge of insurance contracts and endorsements

■ Educated and advised clients of appropriate multi-line insurance coverage

■ Performed client insurance financial reviews to ensure proper protection

■ Processed diverse claim requests and retained underwriting compliance

■ Established long-term client relations based on trust and outstanding

customer service

EDUCATION

Bachelor of Business Administration

Davenport University - Grand Rapids, MI

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