DIZONA COOPER

*** **** ****** ********* **********, D.C. 20019 240-***-**** acxnm2@r.postjobfree.com

PROFESSIONAL PROFILE

Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answers a high volume of calls while handling in-person inquiries from clients and colleagues. Consistently leverage organizational capabilities to facilitate well-run, and streamlined office operations. Flexible and hardworking with a strong drive to succeed. Core areas of performance include:

Customer Service & Relation Filing / Data Entry Highly Organized

Records Management Data Archiving Computer Operation

Operational Support Problem Resolution Office Equipment Operation

PROFESSIONAL EXPERIENCE

UNITY HEALTH CARE, INC

Health Information Management System (HIMS) Clerk 2013 - Present

Responsible for maintaining health information and records in a safe and confidential manner in accordance with the Privacy Act.

Provide day-to-day clerical tasks as needed.

Maintain medical records in manual and automated record systems.

Responsible for reviewing, analyzing, coding, abstracting and compiling or extracting medical records data.

Assemble the patient medical record, ensuring the medical record is complete with the proper documentation and formats are identified and in sequential order.

Receive medical records of patients on a daily basis from all departments including outside entities.

Work collaboratively with other entities to send and retrieve documentation as authorized.

Perform other duties as assigned to ensure the efficient and effective operation of the department.

HEALTH SERVICE FOR CHILDREN WITH SPECIAL NEEDS

OutReach Assistant 2006-Present

Responsible for planning age appropriate activities.

Provide individual instruction to developmentally disabled children.

Responsible for creating an environment to nurture the physical, social, emotional and intellectual growth of the children.

Monitor and provide assistance with special projects.

Handle administrative functions including managing calls, filing and copying documents for the main office.

DISTRICT OF COLUMBIA PUBLIC SCHOOL

Braille Instructional Technician 2009-2015

Facilitated access to curricula in the instructional program in alternative formats such as Braille, large type, tactile representation, or aural media.

Transcribed Braille to print or print to Braille and assist with the instruction of students in Braille reading, writing and math.

Offered consistent, competent care to students with self-help needs.

Utilized and assist in the use of specialized computer and software and other Braille devices to transcribe instructional materials into Braille for use by visually impaired students.

Highly skilled in assisting teachers in establishing an optimal educational environment.

MINER ELEMENTARY SCHOOL

Teacher / Office Assistant 2004-2009

Provided individual instruction to developmentally delayed students.

Monitored and provided assistance with special school group projects.

Managed calls and scheduled appointments for teachers.

Handled the administrative functions including filing and copying documents for the main office.

Assisted parents in locating the applicable educational materials.

ST. JOHN LITTLE ANGEL CHILD DEVELOPMENT CENTER

Teacher 2001-2004

Functioned as Interim Program Director supporting management in performing administrative responsibilities as needed.

Scheduled staff to ensure balanced coverage in each area.

Supervised and coached staff of 9 employees.

Recorded employee attendance, personal and vacation time and reported all leaves of absence to the appropriate department.

Provided instruction and educational information to preschoolers.

Hands-on experience in encouraging preschoolers with learning classroom procedures and social interaction skills.

Maintained daily attendance records and progress reports of the preschoolers.

BROADCASTER CHILD DEVELOPMENT CENTER

Teacher 2000-2001

Planned and coordinated curriculum activities for the students to meet the physical, emotional, educational and social needs.

Organized field trip activities to facilitate learning outside of the school environment.

Educated students in reading, writing, and number recognition.

Monitored classroom supplies and instructional materials.

NEW IMAGE CHILD DEVELOPMENT CENTER

Teacher 1998-2000

Assisted preschoolers with creative development in arts and crafts.

Offered consistent, competent care for the individual child.

Assisted in lunch and meal preparation.

EDUCATION

BA., Human Development, 2013

University of the District of Columbia

BS., Computer Information Systems, 2005

Strayer University, Suitland, MD

AA., Child Development & Nursery School Education, 2004

University of the District of Columbia

LICENSES/CERTIFICATIONS

BLS CPR

PROFESSIONAL AFFILIATIONS

None at this time.

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