Marie Cindia Marcelin

416-***-**** (home)

(***) 647-***-**** (Cell)

acxnjw@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Assistant Administrative

INURED October 2015 – Present

Assist with the hiring paperwork of new personnel and the maintenance of employee files; including unemployment claims, payroll processing, updating and maintaining office shared drive documents and forms.

Participate in the hiring process, including coordinating pre-employment drug screens and physicals.

Manages the on boarding process for new hires.

Bilingual Order Desk Administrator Arvato January 2012 – July 2014

Build and prepare purchase orders

Perform order processing and Quotes

Follow-up missing or incomplete documentation

The Order Process Specialist is responsible for

taking a high volume of incoming calls from B2B customers in an office environment

order entry including follow ups and collaborating with the accounting, operations and logistics departments to see inquiries through to completion.

run standard report related to open orders, backlog, orders confirmation helping management to release an accurate forecast for the coming months

Maintain a constant correspondence with customers related to delivery time, order confirmation, tracking number

Resolve all customer enquiries and/or concerns in a timely and prompt manner

- Provide customer refunds/credit information related to warranty returns

Inside Sales/ Order Desk

customer satisfaction, dedication, accountability, and respect.

Promptly respond to emails, phone calls

Assisted with quoting and order entry.

Build partnering relationships with the assigned accounts to help increase customer sales growth.

Called suppliers on pricing and availability

Process customer returns

Ability to follow up with customers in a timely manner

Multi-tasker great project management skills to accomplish goals

Used business processes to achieve desired results

OTHER WORK EXPERIENCE

Law Clerk February 2012

SCP-Morel-Chadel-Moisson Law Firm, Paris, France

Research legal documents, prepares drafts of motions or briefs, locates and interview witnesses, files motions or other documents with the court, attend court audiences with the attorney.

U.S. Representative Intern January 2006

U.S. Representative Kendrick B. Meek, 17th Congressional

District of Florida Miami, Florida

Researched and documented various constituency issues. Participated in seminars, presentations, and other related activities. Facilitated intern networking events. Served as a liaison between citizens seeking assistance and non-French speaking congressional staff. Facilitated communications during 2006 congressional campaign.

Legal Intern August 2003

Law Offices of George Giosmas Miami, Florida

Handled asylum cases for small immigration law firm. Assisted paralegals with numerous family and immigration law matters. Conducted legal research and interviewed clients.

Legal Intern February 2003

St. Thomas University School of Law Immigration Clinic Miami, Florida

Represented clients pro bono particularly Haitian immigrant detainees at the Krome

Detention Center and also Served as a translator for non-speaking French/Creole interns

English-French/Creole Translator and Interpreter November 2003 – December 2011

Legal Services of Greater Miami, Inc Miami, Florida

handled all English-French as well as all English-Creole translation and interpretation needs for the organization. Liaison between Haitian clients and non-French/Creole speaking staff attorneys. Translated legal documents from English to /French-Creole and vice versa. Created French/Creole language brochures, pamphlets and other informational legal documents. Served also as liaison with translators in the court system and other organization such as the Administration of Social Security, The Jackson Health System, the Agency for person with disabilities, Miami-Dade Housing Agency

Research Assistant August 2000 - 2001

Behavioral & Social Science Research Center Miami, Florida

Researched various issues including delinquency and intercultural differences between parents and their children. Assisted with research on negotiations and arbitrations.

Assistant Principal and Substitute Teacher August 1995 - 1996

The Victorian School and Foundation Haitienne pour Port-au-Prince, Haiti

le Développement de la Musique Classique

Served as substitute teacher and provided assistance and coordination for the Haitian Foundation for Music Enhancement. Supervised personnel and conduct meetings in French and English with parents. Prepared and composed administrative correspondence in French and English to parents. Prepared and followed up on students files. Organized financial reports.

Administrative Assistant June 1993 - 1995

Haitian Red Cross Port-au-Prince, Haiti

Supervised personnel, prepared requisitions, and provided secretarial assistance to the president of the Haitian Red Cross. Composed administrative correspondence and followed up on local projects. Met and follow up with French Red Cross members and Swiss Red Cross members.

EDUCATION:

Masters in Public Administration (MPA), December 2006

Florida International University, Miami, Florida

Graduate Certificate in Human Resource Policy and Management, August 2005

Florida International University, Miami, Florida

LL.M. in Intercultural Human Rights, May 2003

St. Thomas University School of Law, Miami, Florida

JD (Licenciée en Droit) in Law and Economic Sciences, June 1996

State University of Haiti School of Law, Port-au-Prince, Haiti

CONFERENCES:

March 2009 American Society for Public Administration (ASPA)

Governance in the Midst of Diversity, Bringing Opportunity and Challenge

Jan. - March 2000 Intensive Studies on Human Rights Law, Centre Oecuménique des Droits Humains, (Inter-faith Center for Human Rights) Port-au-Prince, Haiti.

May 1999 Symposium on “La Violence, la Culture et le Système du Droit Pénal en Haiti” (Violence, Culture and the Penal System in Haiti). Centre Oecuménique des Droits Humains ( CODH) and the Ministry of Justice, Port-au-Prince, Haiti.

October 1998 Seminar on Human Rights Organizations, Amicale des Juristes (Haitian Lawyers Association), Port-au-Prince, Haiti.

April 1998 Seminar on Juridical Practice, United States Information Service, USIS, US Embassy, Port-au-Prince, Haiti.

PRESENTATIONS:

April 20011 Community Education on Legal Services of Greater Miami, Inc., Haitian Youth and Community Center

March 2000 Role of Prosecutors in Court, State University of Haiti School of Law, Port-au-Prince, Haiti

February 1988 Education on issues regarding women right to reproduction, control over their decision to contraception, abortion, self-empowerment face of abuse. Port-au-Prince, Haiti abuse

Sept. 92 Juvenile delinquency and street children, Port-au-Prince, Haiti

SKILLS AND ABILITIES

Computer: Westlaw; Microsoft Word; WordPerfect;

Languages: Fluent in French, Creole, and English; Conversational Spanish

Professional Membership:

Member, Amicale des Juristes (Haïtian Lawyers Association) Port-au-Prince, Haïti.

American Society of Public Administrators (ASPA) Member of the Community Justice Project of the Florida Legal Services, Inc. (FLS), Member and Volunteer of the Miami Light Project (MLP), Member of the Trauma Resolution Center (University of Miami).

References Available Upon Request

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