Susan Trunk

*** ****** ***** ****, ********, MN. 55033

612-***-**** (cell)

acxnic@r.postjobfree.com

SUPERVISOR AND ADMINISTRATION SERVICE PROFESSIONAL

Strong leadership skills working across organizational departments. A professional with over 15 years of experience working with diverse populations. Excellent oral and written communication skills with an ability to communicate effectively with both internal and external customers. Substantial analytical skills and, efficient with Excel, PowerPoint, and Outlook.

Lead contributor/architect ACO data base

Experienced with fiscal spreadsheets

Employee recognition committee

Experience negotiating with county case managers

Process and procedure development

Experienced interviewing, hiring, training employees

Community forums and committee participation

Collaboration with county agencies and other providers

PROFESSIONAL EXPERIENCE

Lifeworks Services, Inc. 2004 – present

One of the largest nonprofits in Minnesota providing fiscal, day training and employment services to adults with disabilities.

Program Supervisor

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Supervising teams of direct care staff and fiscal coordinators. Providing training and talent management, reviews, scheduling, interviewing prospective employees and coordination of volunteers.

Ordering and purchasing supplies necessary for the care and safety of clients.

Following all HIPPA and 245D license requirements.

Overseeing program budgets and provide forecasting analysis of future expenses.

Providing leadership and supervision to departments of the organization when current supervisors were absent and leadership was needed to reestablish organizational policy.

Service Navigator

Supporting individuals receiving waiver funds to negotiate appropriate services with county social workers and case managers.

Collaborate internally to manage client’s budgets and person centered services.

Assess individual referrals interested in employment and day training and habilitation services.

Collaborate with outside stake holders and county representatives to develop community integration direction for people with disabilities.

Consult to an ACO committee to develop a multi-functional data base similar to a health care management data base in collaboration with multiple providers.

Train various stakeholders within the organization on changing internal procedures and staff development.

EDUCATION

Associates in Human Service, University of Phoenix

Bachelors in Leadership Management and Human Resources, Rasmussen College