SUMANTA DAS

Mobile:+91-983*******

E-Mail : acxngf@r.postjobfree.com

Manager (Operations)

SPECIALIZATIONS

Optic Fiber Project • Infra • Passive O&M • Utility • Project Planning & Scheduling • Project Execution & Co-Ordination • Project Management • Team Building & Management • Technical Support • Customer Relationship Management • Revenue Management • Business Generation • CAPEX & OPEX, Materials & Logistics, Warehousing, Vendor Management.

CURRENT ROLE & EXPERIENCE

Currently working as Manager (Operations) in AV Telecom Pvt. Ltd (Bengal Circle).

Total experience of more than 11 years which includes Equipments like- Nokia, Huawei, Ericsson, ZTE, Samsung, Alcatel, NEC, Ceragon etc. in different parts of Country.

Experienced of Handling Team size of 60 Own Manpower and 27 Vendors.

CAREER SNAPSHOT

A “Performance Driven Professional” & Techno-Commercial Manager with an experience of more than 11 years which includes Project Management, Project Roll-out, Active and Passive equipment, Civil, Infra, New site construction, OFC execution in different parts of Country.

A keen strategist with expertise in administering entire project operations with key focus on top line & bottom line profitability by ensuring optimal utilization of resources.

Dynamic leader with proven abilities in building and managing teams including performance management, mentoring, training & development of team members.

Also, developing processes to ensure smooth establishment of project work commercially. Conducting trainings for process compliance.

Insightful experience in Project Management activities including project scoping, estimation, planning, finalization of technical or functional specifications, resource administration & optimization.

Reviewing engineering drawings, layouts, diagrams, technical specifications, cost estimates for New Site Construction.

Managing, Ordering and reviewing technical and commercial aspects of Tenders.

An effective communicator and skilled in Building Client Relationship and Management. Possess strong analytical, problem solving and organizational abilities.

AREAS OF EXPERTISE

Project Management

Managing activities right from the conceptualization stage to the execution, involving finalization of technical specifications, procurement, vendor development, scheduling, progress monitoring, site management and manpower planning.

Establishing project review, monitoring and status reporting procedures to accurately report progress of the project to the stakeholders and end user clients.

Handling activities, involving working out various requirements & monitoring overall project operations for ensuring timely completion. Coordinating projects for the set up standards with accountability for strategic utilization& deployment of available resources to achieve organizational objectives.

Reviewing engineering drawings, layouts, diagrams, technical specifications, cost estimates for New Site Construction.

Focused on top line & bottom line profitability by ensuring optimal utilization of resources.

Contract Management

Managing Sub-Vendor and awarding of the Contracts. Coordinating with Technical Team with regard to any technical problem.

Coordinating with external agencies for Techno-Commercial negotiations. Preparation of tender / contract documents, cost estimation including Billing, Variation proposals etc.

Interpreting contractual Obligations & Rights and evaluation of Technical problems for Management reporting.

Quality Management

Developing Quality Control by monitoring incoming, in-progress and final inspection of procedures, Site specific job done& documentations.

Ensuring significant contribution in reducing the CAPEX cost against corporate BOQ rates & OPEX cost.

Evaluating Vendor performance to ensure site work with quality parameters, supply of quality materials. Implementing various techniques for ‘execution completion’ time reduction, analysis of data, conduction of training, cost benefit analysis, implementation & post audits (internal & external).

Team Management

Ascertaining the specific training needs to field staff’s as well as specific team’s and accordingly arranging training programs for improving learning curve towards performance enhancement.

Imparting continuous on-job-training to the workforce for improvement of their productivity & operational efficiency through knowledge enhancement / skill building.

Training Sub-Vendors as well as New Employees on Systemic Process, Execution, Quality and Service Delivery.

Client Relationship Management

Day to day report sharing with customer to show the progress and effective service delivery. Frequent meeting with clients regarding updation, any further requirement, New business scope.

Sharing TAT and tried to get job done by applying standard methods specified by clients if any. Attend client meeting to be in touch with them in a way for improvement of productivity & operational efficiency through knowledge sharing &enhancement / skill building.

Any training programs for improving learning curve towards performance enhancement. AT completion on time and as per quality parameter set by client. Share any requirement from us or from client to better performance on the field effectively.

ORGANISATIONAL JOB PROFILE

March’2014– Present: AV Telecom Pvt. Ltd: Manager (Operations)

Key Deliverable

Responsible for day-to-day operation of business (Bengal, Bihar, Orissa Circle) & established customer-service standards.

Devising strategies pertaining to project, setting execution target with circle team & customer, delivering work schedule to manpower with TAT & supervising the same with respect to stipulated time frame.

Accounted for Circle Revenue Management & P/L responsibility, Business development, Proper material consumption, Logistics.

Planning & execution of projects against targeted time frame from different clients. Issuing Work Orders to subcontractors and devising project cash flow plan.

Imparting training to manpower & handling cost control for circle expense.

Supervising BOM to identify critical features of materials affecting cost.

Coordinating with team & Logistics to source materials that should dispatch & reach on time at location or sites& spares reconciliation.

Look after logistics and warehousing.

Working with all Dept. to consolidate complaints & report from field for any particular escalation.

Working with Commercial Dept. for feedback on Circle costing bottom-line.

Evaluating Project Drawings, Cost estimation, Resource management etc. based on execution Plan.

Managing team consists of Asst. Managers, Sr. Engineers, Technicians and multiple Sub-vendors.

Responsible for meeting service delivery dates, keys milestones.

Developed operating budgets to ensure profitability of the circle while meeting customer satisfaction. Timely Invoicing customers through CRM.

Analyzed action plan based on civil work drawings and monitored action plan for different sites.

Liaised, developed and implemented developmental action plan for individual sites to increase productivity.

Managing all service and operations assigned to my team members. Leading Techno–Commercial aspect for circle and involved in disciplining, hiring of in house Engineers, coordinators, technicians, Sub-vendors.

Conducted and led performance reviews monthly.

Ensure proper data management and Sharing. Provide feedback to management to regular basis to ensure processes are running smoothly.

January’2011 - March’2014: Welkin Telecom Infra Pvt. Ltd: Project Manager

Key Deliverable

Responsible for day-to-day operation of business (Bengal, Bihar, Orissa, Assam Circle) & established customer-service standards.

Devising strategies pertaining to project, setting project execution target jointly with customer, delivering the work schedule to manpower with targets and supervising work schedule with respect to stipulated time frame.

Accounted for Circle Revenue Management & P/L responsibility, Business development, Proper material consumption, Logistics.

Imparting training to manpower and handling cost control for circle expense etc.

Supervising BOM to identify critical features of materials affecting cost.

Coordinating with team & Logistics to source materials that should dispatch & reach on time at location &sites& spares reconciliation from service provider.

Maintain proper and required stock of materials for smooth running of project.

Working with all Dept. to consolidate complaints & report from field for any particular escalation.

Planning & execution of projects against targeted time frame from different clients. Issuing Work Orders to subcontractors and devising project cash flow plan.

Evaluating Project Drawings, Cost estimation, Resource management etc. based on execution Plan.

Managing team consists of Asst. Managers, Sr. Engineers, Technicians and multiple Sub-vendors.

Responsible for meeting service delivery dates, keys milestones and performance of integrated equipments.

Developed operating budgets to ensure profitability of the circle while meeting customer satisfaction. Timely Invoicing customers through CRM.

Analyzed action plan based on civil work drawings and monitored action plan for different sites.

Liaised, developed and implemented developmental action plan for individual sites to increase productivity.

Managing all service and operations assigned to my team members. Leading Techno–Commercial aspect for circle and involved in disciplining, hiring of in house Engineers, coordinators, technicians, Sub-vendors.

Conducted one performance reviews Monthly.

Ensure proper data management and Sharing.

Provide feedback to management to regular basis to ensure processes are running smoothly.

February’2008 - December’2010: ZTE Telecom (India) Pvt. Ltd: Cluster Engineer

Key Deliverable

Responsible for day-to-day execution of site Installation, Commissioning, Active O&M.

Setting project execution target jointly with team & sub vendors, delivering the work schedule to manpower with targets and supervising work schedule with respect to stipulated time frame.

Coordinating with team & Logistics to source materials that should dispatch & reach on time at sites.

Working with all Dept. to consolidate complaints & report from field for any particular escalation.

Planning & execution of projects against targeted time frame.

Managing team consists of Engineers, Technicians and multiple Sub-vendors.

Responsible for meeting service delivery dates, keys milestones and performance of integrated equipments.

Action plan for individual sites to execute 2G – 3G SWAPS also implementing & monitoring the same.

Managing all service and operations assigned to me.

Leading Engineers, technicians, Sub-vendors to execute the job with quality parameters.

Ensure proper data management and Sharing.

Provide feedback to management to regular basis to ensure processes are running smoothly.

Vendor Management.

Installation & Commissioning of Active equipments.

To do Active O&M plan for individual sites.

Vehicle & Materials management.

To check proper quality measurement of installation work done by Sub-vendors as per quality standards.

To guide and monitor teams to execute site work in quality parameter.

Accounted for Proper material consumption.

Arranging training to teams or manpower for proper installation and commissioning of equipments if necessary.

Maintaining project DPR & Master data.

July’2005 - December’2007: Ericsson (India) Pvt. Ltd. : Coordinator / Quality Engineer

Pay-roll: System & Telecom Services

Key Deliverable

To check proper quality measurement of installation work done by Sub-vendors as per quality standards.

To guide and monitor teams to execute site work in quality parameter maintained by Ericsson.

Giving project execution target to respective teams, delivering the work schedule to manpower with targets and supervising work schedule with respect to stipulated time frame.

Accounted for Proper material consumption.

Arranging training to teams or manpower for proper installation and commissioning of equipments if necessary.

Coordinating with teams, superiors, logistics for smooth and proper completion of job.

Co-ordinate, Planning, scheduling, execution of projects against targeted time frame and monitored action plan for different sites.

Managing team consists of Engineers, Technicians and multiple Sub-vendors.

Responsible for meeting service delivery dates, keys milestones and performance of integrated equipments.

Ensure proper data management.

Provide feedback to management to regular basis to ensure processes are running smoothly.

Responsible for proper VSWR measurement and site AT.

Maintaining project DPR.

Responsible for day-to-day execution work of I&C.

Coordinating with team &Logistics to source materials that should dispatch & reach on time at sites.

Managing all service and operations assigned to me.

Microwave link activities.

To complete SWAP activities within the given outage time.

Installation & Commissioning of Active equipments.

Analyzed action plan based on site activity also, executed and monitored the same for different sites.

Installation of SMPS, Battery bank.

ACADEMIC

B.E in Electronics & Telecommunication Engineering From IETE, New Delhi

10+2 from William Kerry College, West Bengal

Matriculation from Ramakrishna Mission, West Bengal

PROFESSIONAL ENHANCEMENTS

Successfully completed the following trainings:

Course in ‘Network Architecture’ from IIPM (Orissa).

‘Telecommunication Studies’ from Simtech (New Delhi).

PERSONAL DETAILS

Name : Sumanta Das

Father’s Name : Dhiren Chandra Das

Date of Birth : 17th January, 1979

Sex : Male

Nationality : Indian

Marital Status : Married

Permanent Address : Monirampur, Sadhukhapara, Jorashib mandir, PO/PS – Barrackpur, Dist –

24 PGS (N), Kolkata-700120, West Bengal, India.

Linguistic Abilities : English, Hindi, Bengali, Assamese, Oriya

Location Preference : Anywhere in India or abroad

Date: Name: Sumanta Das

Place:

Contact this candidate