Staff Service
Resume:
SHARON R. PONTING RN, BSN, MSN ED., CNOR, RNFA
Waukesha, WI. 53188
acxnat@r.postjobfree.com
PROFESSIONAL SUMMARY
Director Perioperative Services
Highly skilled, progressive and energetic career professional nurse leader with a broad knowledge of the healthcare industry. Greater than 25 years of clinical expertise, leadership and educator experience a variety of perioperative environments. Level I academic adult and pediatric trauma center, critical access facility, rural and major academic hospitals, experience in Canadian Health System. Dedicated to quality, safety and excellence with extensive knowledge and understanding of AORN, AAMI and Joint Commission standards of practice. Excellent communicator with staff members, surgeons, peers and leaders. Able to think critically, quickly and problem solve in high stress environments and situations. Change agent, obtaining cooperation and buy in of key stakeholders. Tenured educator, committed to ongoing education and development of self and others in the new population health environment.
EDUCATION AND PROFESSIONAL CREDENTIALS
Diploma St. Luke’s School of Nursing
University of Wisconsin Parkside
RNFA St. James /Prairie State College
BSN Carroll University
Walden University MSNEd.
1982
1982
2001
2011
2014
RN License: Wisconsin, Arizona, Ontario, Canada
CNOR
Registered Nurse First Assistant (RNFA)
ACLS
BLS
ACLS Instructor
NCLEX board of exam reviewers WI.
Sigma Theta Tau Nursing Honor Society
NLN Member
1982/1987
2000-Present
2001-Present
2000-Present
2000-Present
2010-2014
2012-Present
2014-Present
2014-Present
EXPERIENCE
April 2014 – Present
Director Perioperative Services, Wound Healing Center, OP Surgery Clinics Columbia-St. Mary’s Medical Center/ Regional Burn Center, Milwaukee, WI.
Lead >160 staff of RN’s, technicians, and other allied healthcare professionals in the perioperative and outpatient environments to include the preoperative preparation area, preanesthesia clinic, 14 operating rooms, 24 bed PACU, anesthesia, PAC, PPO, GI, sterile processing. OP/IP clinics to include, wound and hyperbaric, IP WOCN, pain, testing and treatment, MS., Chiari clinics.
Oversight of all financial performance metrics, quality outcomes, IC and VCO initiatives, and coordinate all departmental activities.
Lead regional burn center surgical team serving SE Wisconsin and northern Illinois
Manage all activities related to a busy urban non- profit, faith based medical center with students from medicine, surgery, Columbia College of Nursing.
Responsible for all financials, goals and benchmarking for perioperative services.
Ensure compliance with all AORN and AAMI, TJC, CMS, OSHA, CDC, APIC and infection control standards of practice in all departments reporting to me.
Rapidly identify and act on gaps in care and practice in all departments reporting to the Vice President of Clinical Services.
Highly experienced in Studor methodology for improved quality and patient satisfaction
Lead a team to improve pt. satisfaction scores from bottom quartile to consistently achieving 95% top box scores in OP PRC surgery pt. satisfaction and top 5% in nation with significantly improved quality scores.
Improve on time starts in the OR from <50% to greater than 79% on time starts in <6 months
Established new fire protocol, time out process, family updates, Hysterectomy and bowel VCO programs in <1 year decrease SIR rate by 50%.
Reduced FTE’s in sterile processing while improving quality and timeliness of service to the OR.
Improve surgeon satisfaction with improved quality and financial performance
Established high quality and ongoing education to all staff providing WHA approved CEU’s for first time within periop services.
Established first ERAS (Enhanced Recover After Surgery) in Milwaukee area decreasing LOS from 7-10 days to 3-5 days.
November 2012- April 2014 (Husband tx to WI)
Associate Director Perioperative Services, RNFA, University of Arizona Medical Center
Tucson, AZ.
Lead > 200 staff at all levels and professional titles in a level I perioperative environment with 20 full Service OR’s on main campus and 6 OR’s on second campus as well as 4 OR’s/procedure rooms in an off site surgery center.
Provide management, hiring, and all staff management activities in OR, PACU, Anesthesia, Preanesthesia testing center, ASC, SPD, and endo suites at off site surgery center.
Level I trauma center performing >15,000 procedures annually in both adult and pediatric service lines.
Manage all activities related to a University teaching center with students from medicine, surgery, nursing college, pharmacy college, PT college, fellowships in surgery, full service robotic program, Pediatric trauma, neonatal level IV nursery/ NICU and only Islet cell transplant center in Southwestern United States.
Responsible for all financial goals and benchmarking for perioperative services.
Lead many successful strategic initiatives to include construction of a new fully integrated hybrid Siemens Artis Zeego endovascular imaging/ operating suite with Phillips physiologic monitoring integration. A second fully integrated OR suite dedicated to daVinci SI robotics in all specialties including cardiac, renal, transplant, urology, urogynecology, bariatric, general surgery and thoracic specialties. Responsible for all aspects of the construction, training, education of staff and physicians and vendor interactions related to the multimillion-dollar capitol project.
Lead and participated in root cause analysis and process improvement projects as co-chair presenting findings and action plan to Quality and Safety Board members.
Educational Contributions
Developed and presented RN conscious sedation certification program for perioperative registered nurses
Developed and presented “Back to Basics” education for all perioperative staff members.
As Surgical Site Infection (SSI) Chair, developed and trained staff members on new preoperative pt. cleansing process and infection education packet for all surgical patients
Developed successful SSI prevention product/program, included patient educational insert (English and Spanish) with leading medical supply manufacturer.
Presented Malignant Hyperthermia course and drills for all perioperative staff members.
Presented Mock Code for all perioperative staff members.
Develop Curriculum for perioperative elective for University of Arizona School of Nursing senior level undergrads.
Lead instructor first perioperative elective for University of Arizona School of Nursing senior level undergrads (Final MSN Ed practicum project 2013 Walden University).
Developed Clinical progression ladder for Registered Nurses in Perioperative Services.
Lead all perioperative departments in successful EPIC install and go live process.
April 2011-November 2012 (relocated to Tucson-Family)
Director Peri-operative Services, RNFA, Western Arizona Regional Medical Center
Bullhead City, AZ.
Lead staff of >70 FTE’s in perioperative environment with 8 full service operating rooms for surgical specialties including; general surgery, urology, vascular, gyn, orthopedics, plastics, GI, thoracic, ENT, pain procedures.
Lead staff of >10FTE’s at off site surgery center with 2 full service OR’s and 2 endoscopy suites.
Lead, manage and direct all activities in OR, PACU, Anesthesia, Pre-admission Testing Center, Ambulatory Care Center and Sterile Processing.
Maintain budget and productivity standards as set by CHS corporate.
Responsible for all hiring, disciplinary, budgeting, and daily operations of both facilities 24/7/365
Responsible for HCAPS and all patient, employee and physician satisfaction in Perioperative Services.
Present bimonthly reports on operations to Department of Surgery Members
Member of multiple hospital committees including but not limited to: Safety, The Joint Commission, HIM, Unbilled, Disaster Readiness, Infection Control, Department Directors, Education, Recruitment and Retention etc.
Provide education and orientation for all incoming staff members
Present monthly staff meetings to all departments to include monthly in-service training and mandatory competency training for all staff members
Conduct biannual evaluations of all staff members
Implement and hardwire q 30 minute rounding on all patients and families while in the department of surgery
Provide staffing support in RNFA role and circulator and scrub roles as needed in OR and PACU and Ambulatory Care.
Provide education and in-service education to staff members as needed to increase competency and adherence to AORN standards of practice.
Ensure compliance with and educate staff on all AORN and AAMI standards of practice in OR and SPD
Identify and act on gaps in care and practice in all departments reporting to the director of surgical services.
Implemented, educated and audited new processes for sterile processing to ensure compliance with national standards in off site clinics.
Implemented and educated staff on innovative methods to improve HCAHPS scores in the surgical arena.
Initiated and outlined process for in person preop evaluations and patient education for surgical patients undergoing total joint replacement.
Implemented daily safety huddles to ensure compliance with national standards for patient safety in the OR.
Initiated periop 101 programs to transition graduate nurses and technologists to the operating room and to address competency issues for less experienced nurses and technologists.
Service line development to include interventional radiologist and hospitalists to the facility.
Developed and chair first surgical safety committee in this facility and wrote committee charter to address safety and quality concerns in perioperative environment.
Addressed and improved case turnover time by implementing turnover team with specific tasks and goals.
Served as Incident Commander for Statewide Arizona Disaster Drill. Conducted disaster drill for 48-hour period managing all aspects of the disaster.
Educational Contributions
Educated and ensured competency for hospital program “Community Cares” and Studor elements of performance related to patient satisfaction and culture of caring for patients and staff members
Program director and Lead Instructor for American Heart Association ACLS education for all hospital staff required.
Provide community education for expectant parents related to cesarean section.
Guest instructor for Mohave Community College for surgical tech and nursing program education.
Presented AORN Periop 101 course to GN and novice RN’s as an AORN certified lead instructor
June 2010-May 2011 BSN Completion Program
Carroll University
Oct. 2002-March 2009
Director Surgical Services, RNFA, The Wisconsin Heart Hospital
Wauwatosa, WI.
Opened state of the art cardiovascular specialty hospital. Initiated and developed all services necessary to attain JCAHO accreditation and go on to achieve top 1% patient satisfaction in both Press Ganey and HCAPS surveys for all years 2002-2009.
Provide leadership, education and supervision and (as needed) staffing in all peri-operative departments including: surgery, sterile processing, anesthesia, day patient, preadmission testing center, PACU and GI services for approximately 50 FTE’s.
Responsible for leading the Ambulatory staff to increase Press Ganey pt satisfaction scores from <40th percentile to > 90th percentile in 4 months after assuming leadership for that department.
Manage all hiring and disciplinary needs for departments assigned
Manage the operations of the nursing unit within the fiscal and productivity guidelines of the health care system.
Coordinate and conduct quarterly Department of Cardiothoracic Surgery section meetings and present STS, IC and operational updates for physicians, surgeons and administrative leaders.
Prepare and present STS and departmental updates and status reports to MEC, Board of Directors and at all medical staff meetings.
Monitor and manage staffing on a daily basis to meet patient needs and budgetary expectations.
Construct and conduct performance appraisals for all staff reporting to me biannually and establishing departmental goals for all staff members mirroring administrative goals of leadership and corporate partners.
Use the principles of planning and goal setting to accomplish STS, Press Ganey, hospital, unit and personal objectives, core measures and national benchmarks.
Manage all budgets, revenue and capitol expenditures for departments assigned. Write and present business cases as needed
Designed, built and implemented the first Da Vinci robotic program for the healthcare system in cardiac, urological and gynecological specialties.
Provide staffing when needed and maintain availability 24/7/365 for all departmental needs.
Provide leadership coverage for CNO and other clinical directors when needed.
Manage physician, patient, allied health and staff issues related to the department of surgery, day patient, anesthesia, GI and preadmission testing areas.
Interim Director of Pharmacy for 18 months.
Created “Center for Minimally Invasive Surgery Clinic” within The Wisconsin Heart Hospital providing education and consultation with cardiac specialist.
Educational Contributions
Responsible for all education, orientation and ongoing competency development and presentation for all perioperative staff members
Conducted “heart health” community education in conjunction with cardiac program development and AHA women’s heart health initiative.
AHA instructor for Advanced Cardiac Life Support Program
Carroll University tutor for cardiac specialty, EKG, cardiac anatomy and physiology.
Sep.1994-Oct.2002
Clinical Nurse III Nurse Educator, RNFA, Specialist in Cardiothoracic Surgery. Waukesha Memorial Hospital
Waukesha, WI.
Develop and implement orientation plan for all Surgical Services staff and monitor progress providing guidance and education where needed.
Provide one on one precepting of RN’s in the operating room
Provide RNFA services to all specialties including cardiothoracic surgery.
Participated in first “off pump” coronary artery bypass grafting and first minimally invasive mitral valve repair at this facility.
Staff nurse in both circulating and scrub roles in all specialties in the perioperative setting with emphasis on cardio-thoracic surgery, plastic surgery, Gyn, Urology and pediatrics
Staff preceptor for cardiothoracic surgery specialty
Provided “on call support in cardiac surgery cases
Served as Community Liaison for “Discover Nursing” and “Discover Healthcare”
Served on Staff Satisfaction Committee as staff/administration liaison.
Member of JCAHO readiness team for the department of surgery
Educational Contribution
Developed, presented and lead curriculum for “Discover Nursing” for southeastern WI program for perioperative services.
Mentor for RN staff in pediatric and neonatal surgery including beside cardiac procedures conducted in PICU for premature intolerant of transfer to main OR.
Educator for all new RN and ST staff hired into perioperative services. Developed orientation materials and competencies for perioperative orientation program with emphasis on cardiothoracic surgery.
Conducted annual competency for RN and ST staff in perioperative services.
1987-1994
Charge Nurse and Pediatric/Neonatal Nurse Clinician/Pediatric Surgical Educator
Chedoke-McMaster University Medical Centre
Hamilton Ontario, Canada
Provide staffing support as circulator and scrub nurse for all specialties in Level I trauma Centre/Pediatric trauma Centre
Nurse Clinician for Pediatric and Neonatal specialties assuming all responsibilities for this service line
Provided orientation for new residents and interns to the operating room environment providing instruction on sterile technique and scrubbing protocols.
Responsible for new Pediatric Surgeons orientation to the service line and coordinating surgeon preferences.
Designed and Implemented the first “parent accompaniment program in North America with great success. Hosting visiting administration and leadership from other areas of North America wanting to implement similar programs.
Designed and Implemented “Bravery Award System” that was celebrated and hosted in newspapers and news casts in Canada.
Participated in the first Laparoscopic Cholecystecomy at McMaster Medical Centre.
Provided staffing support in both scrub and circulating roles in the Neonatal department for premature infants unable to tolerate transport to the main operating room.
Primary preceptor and mentor for all surgical staff in neonatal and pediatric surgical specialties.
PROFESSIONAL ORGANIZATIONS/CERTIFICATIONS
AORN
1998-Current
CCI
NCLEX Board of examiners, WI.
Carroll University Alumni Association
American Heart Association (AHA) Advisory Board
AHA, ACLS Provider
AHA, BLS Provider
WI RN license 82350-030
CNOR 014809
Disaster Commander Education
Registered Nurse First Assistant
2000-Current
2010-Current
2011-Current
2014-Current
Current
Current
Current to 2021
N/A
N/A
COMMUNITY SERVICE/OTHER
Parent educator Head Start Program Mohave County
Food Bank Diabetic Educator Waukesha County Food Bank
Volunteer Salvation Army Food Bank and Soup Kitchen
St Mathews volunteer nurse flu and diabetic nurse and patient educator
AFS parent volunteer Norwegian foreign exchange student
Boxer Rescue volunteer parent
Volunteer Ski Club Coordinator Waukesha North High School
Volunteer Waukesha Public Schools nurse
Volunteer Waukesha YMCA youth basketball coach
Volunteer St. Williams Church, Waukesha, WI.
ACLS tutor, Columbia-St. Mary’s Hospital
Research/Publications
Ponting, S. Preoperative Bathing: It’s Impact on Surgical Site Infections, OR Connections, March, 2014, p.24-25.
Research project pending final IRB approval “Preoperative bathing practices and its impact on surgical site infections” Primary investigator, Ponting, S., Moore, C.
Research project IRB approval “Post Operative Early Mobilization Study (POEMS) and it’s affect on LOS and readmissions.” Primary Investigator Jean Strobel, Research Adviser- S. Ponting
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