Socorro D Santos-Balagtas
Las Vegas, NV 89147
Contact Number: (1-818-***-****
Email address: acxn2l@r.postjobfree.com
SUMMARY OF QUALIFICATION:
Accomplished measurable results while offering more than 30 years of experience in Human Resources and Personnel Management, planning, leading and supervising HR departments under a fast-paced, dynamic working environment in Manufacturing, Service Industry and International Organization. Possess a comprehensive background in leadership, strategic planning, risk-management, and critical thinking with an extensive knowledge in customer service and administrative skills, negotiation and construction management.
PROFESSIONAL EXPERIENCE
KNN Construction
414 W Basic Road
Henderson, NV 89015
September 8, 2015 – current
Project Assistant
Prepare and route all project documents for all subcontractors through the designated routing system
Ensure all documents are stored appropriately in the project file structure
Distribute, scan and copy project documents as required
Maintain Certificates of Insurance for all subcontractors
Attend project meetings, record minutes and distribute to team
Facilitate communication from clients, employees, vendors, and others who have business with the Company by referring telephone calls to requested individuals
General office administrative tasks; handles all rental properties for the owner
Arthur Murray Dance Studio (Dba Mirror Ball International)
4440 S Durango Drive
Ste 1
Las Vegas, NV 89147
November 2, 2015 – current (Part time job)
Administrative Assistant
Perform routine clerical, secretarial and administrative work in answering telephones, receiving the public and provide customer assistance, data processing and record-keeping.
Answer central telephone system and direct calls accordingly
Assist the franchisees in hotel and airline reservations and bookings
Prepared outgoing mail, sort’s letters, data entry and monthly report to be submitted to Arthur Murray International
Steel Partners Inc
3625 Polaris Ave
Las Vegas, NV 89033
March 12 – September 7, 2015
Reason for leaving: Downsizing
Executive Assistant/Production Admin Coordinator
Provid comprehensive support services to the CEO,COO, Comptroller and Production Manager through confidential secretarial and administrative support, to include managing the schedule/calendar, making travel arrangements, screening
and handling telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries as appropriate.
Perform accounts payable duties using QB, preparation and monitoring of purchase orders
Coordinate and oversee the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities
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Perform miscellaneous job-related duties as assigned.
SolarTec Usa
18125 Napa St
Northridge USA
June 2014 – September 2014
Reason for Leaving: Relocated to Las Vegas
Administrative Assistant/Warehouse in charge
Assist Operation Manager in day to day office management
In charge of warehouse including inventory and logistics, prepared and developed warehouse inventory system including bar coding
Handle accounts payable, and eBay listing
Hyperdrive USA
15414 Cabrito Road
Van Nuys, CA
October 2009 – February 2014
Reason for Leaving: Started own online store
Head, Customer Service
Develop and Implement customer service related policy and standard responses
Develop and train three (3) customer service staff
Perform Human Resource functions such as hiring and new staff orientation, posting for job opening benefits planning
Help achieved company attained Top rated status on Ebay in 6-months’ time ( 2009) ; recognized as top rated seller by Amazon opening ways to open on Amazon international
Achieve help gain substantial profit in four years
BH Properties LLC
11111 Santa Monica
Los Angeles, CA
October 2007 – October 2009
Reason for Leaving: Joined Hyperdrive, Inc
Executive Assistant to the COO
Assist COO in preparing acquisition documents, sourcing for properties for sale
Start an Acquisition Filing system, preparing policies and procedures for the Acquisition unit
Assist the Acquisition team during exhibits and trade shows
Blue Horizon Sourcing and Logistics
Laguna Technopark
Sta Rosa Laguna
08/2001 – 01/31/2007
Corporate HR Manager (Philippines)
Responsible for the overall management of the company’s HR department, including supervising Plant Personnel Manager in recruitment, training and development, benefits administration, job and salary evaluation and CBA negotiation.
Coordination with the head office (overseas) for any changes in corporate HR policy
Represent the company in labor related cases before the Department of Labor, Philippines
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Philippine Racing Club
Sta Ana, Makati
03/1994 –07/2001
Assistant Vice President, Personnel and Administration
Responsible for the overall management of the company’s HR department including recruitment, training and development, benefits administration, job and salary evaluation and CBA negotiation.
Acts as Facilities Manager which is responsible for upkeep and maintenance of the race track and buildings
Represented company in labor related cases before the appropriate governmental agency
Acts as Public relations officer during company sponsored events such as Triple Crown, MARHO races and Philtobo races
KUOK Group of Companies (holding company of the Shangrila Chain of Hotel in the Philippines)
Manila, Philippines
11/1991 - 02/1994
Reason for Leaving: Joined PRC
Personnel Officer
Responsible for the overall management of the company’s HR department including recruitment, training and development, benefits administration, job and salary evaluation
Assisted Hotel’s General Manager in hiring and setting up hotel’s personnel department prior to hiring their own Personnel Director
International Catholic Migration Commission
Bataan
11/1989 – 10/1991
Deputy Personnel Director
Responsible for the overall management of the agency’s Personnel and Administration Unit including benefits administration, job and salary evaluation, management of Recreational Hall, creating the ICMC Savings and Loans association and development interagency sports and development program
National Computer Center
Quezon City
June 1983 – October 1989
Training Officer
Assisted EDP instructors in all EDP related programs offered by the Agency
Performed Job Evaluation and grading for submission to the Civil Service Commission
Philippine Daily Express
Manila Philippines
02/1978 – 05/1983
Personnel Officer
Responsible for the overall management of the company’s HR department including recruitment, training and development, benefits administration, job and salary evaluation
Started the first internal House Paper
Philippine Council for Agriculture and Resources Research
Los Banos, Laguna
1976 -1978
Research Assistant
Responsible for assisting the Project Director, International Group in sourcing funds from donor institution
Assisted Administration Manager in setting up Personnel and Administrative unit
Coordinated with international agencies regarding conference venue and qualifications of participants
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EDUCATION:
Bachelor of Arts in Psychology
St Paul College, Quezon City
Graduated- 1976 (October)
Bachelor of Science in Biology
University of the Philippines
Graduated – 1975 (October)
Bachelor of Laws
University of the East
Graduated – 1991
Certificate in Paralegal
Blackstone Career Institute
References:
To be furnished upon request