Anthony W. Hankins

Atlanta, GA *****

acxmxn@r.postjobfree.com 678-***-****

Director of Information Technology

20+ years of success driving complex IT projects from concept to completion.

I am an Innovative IT leader with extensive experience leading and developing technical teams in the implementation and enhancement of supply chain and warehouse management systems. My analytical, strategic and adept project manager along with my ability at analyzing client requirements, determining technical specifications and developing actionable plans to achieve on-time-on-budget project delivery. A natural leader with exceptional relationship-building abilities, able to quickly build rapport and trust with employees, peers, vendors, executive leadership, and C-level clientele.

Highlights of Expertise

Strategic & Tactical Infrastructure Planning

Supply Chain & Warehouse Management Systems

Vendor & Supplier Relationship Management

Contract Development / Negotiations

Full Life Cycle Project Management

User Training & Technical Support

Budget Administration & Resource Management

System Improvements & Upgrades

Requirements Definition & Translation

Team Building, Coaching, & Training

Technical Skills

AS400 / ISeries, Admin, RPG, CL, DDS, DB2

Manhattans Associates PKMS, WMi, WMOS

Java, C++, C#, Visual Basic, Visual Studio

Linux / Unix

Mark Magic, Aldon

SQL Server, Oracle TSQL, PLSQL

Windows and The Web Development

Waterfall and Agile Scrum Project Management

Analysis, Design, and Development

Crystal Reports, Help Systems SEQUEL report writers.

Career Summary

Innotrac Corp., Johns Creek, GA

DIRECTOR OF INFORMATION TECHNOLOGY (Aug 2015 to May 2016)

Direct a large team of managers, analysts, and developers in the design and delivery of client and facility implementation and improvement projects; responsible for management of $2.8M annual budget.

Serve as mentor and coach to several Lead Analysts who successfully assumed managerial roles.

Motivate and mentor a team of Manager/Leads, Warehouse systems analysts, Business Analysts, Project Managers and Java, C/C++ and PL/SQL developers.

Directed multiple simultaneous projects including, client implementation projects, client enhancement projects, warehouse process improvement projects.

Serve as a functional and technical expert for client and facility requests and facilitate operational and system improvement.

Manage and allocate project resources for all facility and client projects.

Efficiently managed the department budget along with staffing, review mentor, staff retention, and growth.

Manage the second level warehouse IT support staff, including developing support process and procedures including 24 by 7 support strategy.

Drive defect resolution of critical system outages to resolution in as short a time as possible.

Works closely with company clients, company executives, and other leaders to identify and implement client and company objectives accurately, timely and on a budget.

Provide guidance, leadership along technical and functional expertise to drive client and facility projects.

Manage vendor relationships including but not limited to MHE, consulting firms, software vendors.

Manage team of Analysts and Developers to automate daily fix and routine client requests.

SENIOR MANAGER - PMO (Dec 2014 to Aug 2015)

Governed WMOS implementation, development, and support for 10 fulfillment centers located across the country; managed a diverse team of onsite and remote analysts and developers.

Developed Client implementation process to streamline client onboarding.

Essential to the success of warehouse implementation in Columbus, Oh facility.

Improved efficiency through the development of the countless system and process improvements using WM configuration, Java, Oracle PL/SQL development and operational and functional knowledge.

Manage WMOS implementation, development and support staff for 10 Innotrac fulfillment centers around the country.

Manage resources involved with Warehouse implementation in Memphis Tn.

Provide guidance, leadership along technical and functional expertise to drive client and facility projects.

Manage team of Analysts and Developers to automate daily fix and routine client requests.

Use operational knowledge to recommend and implement system and process improvements for Innotrac fulfillment centers.

Manhattan Associates, Atlanta, GA

MANAGER / CONSULTANT (May 2013 to Dec 2014)

Essential to the design and delivery of WMI and WMOS platform product implementations for e-commerce and B2B clients; supervised 5-person team coached personnel, and served as liaison to clients and stakeholders.

Headed key projects, including several WMOS implementation design efforts.

Attained client satisfaction goals by leveraging IT expertise to translate client requirements into actionable designs, fixes, and modifications.

Lead Client WMOS Implementation Design for Inbound, Inventory Management, Outbound, Host and MHE Integration, Modification and reporting for WMOS implementations.

Prepare appropriate documentation for all phases of the project.

Manage project timelines and budgets.

Work with client and Manhattan consultants to translate design to actual build and development.

Work with developers to solve technical issues and supervise development efforts for fixes and modifications to the software.

Manage team of five consultants to accomplish client needs on various projects. This includes providing guidance and mentoring to Jr. Level associates resolve conflicts, execute performance feedback and review and provide a conduit between employee and Human Resources.

Utilize my years of Supply Chain and WMS knowledge to recommend both technical and business solutions to clients.

SENIOR TECHNICAL TRAINER (Dec 2012 to May 2013)

Conducted user, configuration, and system maintenance and troubleshooting training for Manhattan warehouse management software; worked closely with professional and customer service teams.

Developed new course materials and training methodologies to improve training efficacy.

Championed and led major ISeries training material upgrade effort.

The Home Depot (Through Modis), Atlanta, GA

Project Manager Transportation Systems (Jul 2012 to Dec 2012)

Handpicked to lead inbound appointment scheduling project; oversaw the allocation of project resources, coordinated testing and development schedules, and secured on-time delivery of all project deliverables.

Southern Wine & Spirits, Fremont, CA

SENIOR WAREHOUSE MANAGEMENT SYSTEMS ANALYST (Jan 2010 – Jul 2012)

Delivered WMi and other IT solutions and support for distribution centers across California; designed and implemented warehouse management systems and tools for operational reporting.

Augmented picking efficiency through the reconfiguration of dynamic location slotting and processing.

Headed layer pallet tracking project; budgeted, built and trained team, and managed all project phases.

Newell Rubbermaid, Sandy Springs, GA

WAREHOUSE MANAGEMENT SYSTEMS ANALYST (Mar 2008 – Dec 2010)

Delivered supply chain solutions to multiple company warehouse facilities as well as assessed the performance of supply chain management tools and systems and spearheaded numerous improvement and integration projects, including SEQUEL implementation project.

Led key electronic BOL application upgrade project and several business unit integration projects.

Instrumental in the successful transition of Macedonia business unit to the West Coast Distribution center.

Managed and implemented a project to upgrade the company’s Electronic BOL application and interfaces between EBOL, SAP and PKMS on the AS400 using RPG, Visual Basic, and C#.

Lead project to choose and implement the SEQUEL report writing tool to Newell Rubbermaid.

Managed project to add the Lenox business unit to the West Coast Distribution Center.

Managed the technical portion of the project to move the Macedonia business to the West Coast and Atlanta Distribution Centers.

Lead project to execute the corporate cycle count program for the West Coast and Atlanta distribution centers.

The Home Depot, Atlanta, GA

DEVELOPMENT MANAGER (Jan 2007 – Mar 2008)

Drive major Mincron system implementation project from concept to completion; assembled and managed cross-functional project teams, developed action plans and led stakeholder communications.

Achieved on-time delivery by working closely with vendors to monitor external resource project plans.

Enhanced vendor code delivery and migration capabilities through the introduction of a new tracking process.

Provided project resource management including staff hiring, assignment of duties, conflict resolution, performance review and disciplinary actions as needed.

Managed project budget of approximately $2.8 million adhering to all HD financial reporting requirements.

Provided project technical guidance and direction, for programming standards, change management tool selection and system administration activities to ensure the project was delivered according to Home Depot Standards.

Directed project documentation creation to ensure adherence to corporate standards.

Delivered and presented project status reports to project steering committee and IT management.

Directed the development of testing and defect resolution plans and execution.

Managed multiple vendors to purchase software and hardware, schedule external resources, development of work plans and monitor external resource project plans to ensure they fit into overall project timelines.

Developed process for tracking vendor code delivery and migration of programs through the internal life cycle in accordance with Home Depot standard processes.

Cost Plus World Market, Atlanta, GA

APPLICATION MANAGER (Feb 1999 – Jan 2007)

Directed daily activities of IT team charged with designing and deploying enhancements for chain replenishment, planning, warehouse, and promotion systems.

Drove numerous projects to completion, including JDA Arthur planning system implementation, store replenishment system enhancement, and warehouse management system upgrade.

Improved team performance by delivering targeted training sessions and assessments.

Managed project to implement the JDA Arthur planning system.

Delivered project for system enhancements to store replenishment system.

Lead successful Implementation of PKMS warehouse management system upgrade.

Provided effective staff management including staff development, conflict resolution, goal setting, task priority setting, and annual performance reviews.

Lead a staff of two developers, one database architect, one infrastructure architect and members of the merchandise staff in the design and development of a new promotion system for Cost Plus.

Functioned as IT Sponsor of the Merchandise Reclassification Project. Assigned a project manager to the project, provided overall project goals and direction, allocated staffing resources and negotiated project budget.

Nellcor Puritan Bennett, Pleasanton, GA

APPLICATION MANAGER (Aug 1992 – Feb 1999)

Lead a team of 18 developers and analyst in the support and Order Management, Manufacturing, reporting and analytic systems, using RPG, Visual Basic, SQL Developer, and Excel.

Kransco Manufacturing, San Francisco, CA

Sr. Programmer Analyst (Mar 1989 – Aug 1992)

Develop multiple systems and enhancements supporting ERP, manufacturing and supply chain systems using AS400 RPG programming language.

Clemco Clementina, Atlanta, GA

Sr. Programmer Analyst (Mar 1986 – Mar 1989)

Develop multiple systems and enhancements supporting ERP, manufacturing and supply chain systems using AS400 RPG programming language.

Education & Credentials

Master of Business Administration,

University of Phoenix, Phoenix, AZ

Graduated: 2006

Bachelor of Arts in Management

University of Phoenix, Phoenix, AZ

Graduated: 1999

CTT+ Certified Trainer (CompTIA)

Completed: 2013

Contact this candidate