SUMMARY

Value driven Senior Enterprise Systems, Strategy, and Architecture professional helped fortune 500 customers develop strategy and multi-generational 3-5 years plan, leveraging industry best practices and market analytics, based on enterprise architecture aligning business with IT streamlining their global business operations. Worked cross-functional with Sales, Marketing, HR, Legal, Finance, Customer Service, Engineering, Manufacturing and IT to help achieve improve bottom-line and top-line growth based upon their annual plans and strategic goals. Managed Programs/Engagements for multiple industry customers, including, Software Services, Financial Services, High-Tech, Oil & Gas, Healthcare, Automotive, Semiconductor, Publishing, Banking, Public Sector and Supreme Court of India. Gained subject matter expertise in Secured Business Operations, Services Management, Strategic Planning, Operational Excellence, Enterprise Architecture and Information Management.

Thought Leadership

Qualifications

•Achieve and Sustain Secured Business Operations

•Program Management; Agile Program Management

•Enterprise/Master Data Management and Analytics

•Build and Manage Trusted Relationships

•Gartner White Paper: Achieve High Fidelity Data through Enterprise Data Management

•Cross-functional Team Building and Employee Development

•Operational Excellence Framework

•Strategic Planning and Operations

•Digital Transformation

•Services Transformation Management

•Change Management and Large ERP Implementations

PROFESSIONAL EXPERIENCE

Harvard Pilgrim Health Care, Senior Program Manager June, 2016 - Present

•Consultant hired by Dell Services for their client to manage projects/programs for outsourced IT Management. Currently managing strategic program to migrate business critical applications for managing Benefits Policies, Network Services, Contract Implementations, Audits In-Process, Financial Planning and Administration, Performance Guarantees, and Sales Operations from Lotus Notes to SharePoint Online 2013 and/or on Oracle APEX using Agile methodology.

•Managing project to secure communications internally between browser and App services on Oracle E-Business platform.

•Managing project for streamlining and collaborating Chief Medical Operations for Medical Policies, Network Medical, and Project Management practices, overall to optimize medical cost savings.

•Starting program to upgrade/migrate Oracle middleware, including database from 11g to 12c, Oracle Enterprise Management (OEM) from 12c to 13c and APEX iAS to WebLogic along with REST data services on cloud based Oracle Exalogic.

Mitovia, Inc., Chief Services Officer Feb, 2016 - Present

•Joined to help establish a startup with the focus on helping customers achieve proactively business outcomes in a fraction of time and investment

•Developing micro services for customers achieving and sustaining Secured Business Operations leveraging Value Management Platform

•Presented on Secured Business Operations at Financial Cyber Security conference on June 1, 2016 at Stevens Institute of Technology, Hoboken, NJ.

•Signed a contract with Apress Publisher, authoring a book for Achieving and Sustaining Secured Business Operations: An Executive Guide for Planning and Management.

Cisco Systems, Inc. 2001 - Feb, 2016

•Consultant hired to strengthen Internet Commerce Platform; progressively moved upward to establish Identity and Access Management program and its adoption

•Consequently, identified by senior management to join Cisco Advisory Services Manufacturing vertical.

Cisco Consulting/Advisory Services, Boston, MA, Senior Manager 2009 - 2016 Strategic organization created to change Cisco’s image from a network company to a business solution provider. Consultants provided technology agnostic consulting to Cisco customers with the focus on solving business problems.

As a Senior Manager, Principal Consultant of Manufacturing and Healthcare vertical industries, added value to the following client engagements:

Cisco Client Mayo Clinic, Lead Enterprise Architect

•Led the Enterprise Architecture and established Architecture Management Office, following TOGAF methodologies, for formulating the technology strategy plan, establishing a network foundation, and deploying capabilities to secure patient care operations and extend reach globally to 200 million plus patients and partners.

•Evaluated technology decisions for enterprise Firewalls, PKI, CASB (Cloud Access Security Brokerage) in Data Centers for migrating to VCE and Cisco AIC, and Data Encryption.

•Focused on achieving Risk Resiliency by assessing known risks from cyber-security, disaster recovery, and business continuity perspectives. Developed Risk Tolerance criteria and Risk management framework to manage ongoing risks mitigations.

•Delivered Cisco Prime Software based methodologies for managing Enterprise network Inventory.

•Results - Generated ~$5M for consulting services and $100M+ in products revenue, along with meeting customer program goals and achieving customer trust.

Cisco Client Shell Oil & Gas, Engagement Program Manager

•Established a Release Management Organization (for Network Services Life Cycle Management), using agile, iterative, and waterfall methodologies as appropriate, with a cross-company governance committee (with the service provider, AT&T) to manage network devices and associated services in the areas of Collaboration, Security, Voice, and Network Management.

•Followed Agile program management to manage this complex initiative with too many unknowns. After successfully completing this work, transitioned to a newly hired Release Manager.

•Involved in reviewing the plans for transforming from IP4 to IP6.

•Results: Generated $2.5M services revenue and built trusted advisory relationships.

Cisco Client AT&T, Engagement Program Manager

•Enabled services lifecycle management methodologies, led an engagement using agile program management to help them develop and deliver Network Services Life Cycle Management Software and Architecture Governance capabilities to offer services to its global Fortune 100 customers.

•Collaborated with their IT SMEs locally in the Netherlands and London, UK and with Cisco Network engineers to develop API strategy and to deliver Enterprise Architecture based Strategy and Plan with first year actionable roadmap to build Services Lifecycle Management System.

Cisco Client Mylan Pharmaceuticals, Lead Enterprise Architect

•Led an engagement as a lead Enterprise Architect for developing Connect, Collaborate, and Communicate (CCC) based Collaboration enterprise strategy, architecture and roadmap planning using industry best practices methodologies, with the business goal to double their revenue and triple their stock price in the next five years.

•Results - Gained customer trust and achieved results.

Cisco Client Broadrige Financial Services, Engagement Program Manager

•Led an engagement to develop enterprise strategy for transforming software business to Cloud based IT transformation. Developed this strategy based on enterprise architecture methodologies by aligning their business objectives from product/service offerings to its customer with IT cloud transformation.

•Delivered as a proof-of-concept Infra-as-a-Service transformation model, including charge back and service management methodologies, process and system capabilities.

•Evaluated Infrastructure services provided by Azure, AWS, and OpenStack Technology solutions provided by Cisco.

•Evaluate Cloud Security and Compliance requirements globally, especially for designing public/Private cloud for meeting EU data protection requirements.

•For the Infra-as-a-Service solution, helped them create Master Data Management methodology based solution for all the Applications and their key CPU, Storage, and Networking Infrastructure.

Cisco Client EMC, Inc., Engagement Manager and Lead Enterprise Architect

•Conducted a holistic business-driven Identity and Access Management architecture and operational assessment. Delivered enterprise strategy, architecture, and multi-generational roadmap with an actionable roadmap for the first year.

•Collaborated with their CTO (VP of IT Architecture) to establish an Enterprise Data and Information Management practice.

•Delivered enterprise data architecture methodologies and white papers for building architecture and for enterprise data and information capabilities/services.

•Ensured during migrations to VCE clusters for deploying SAP the enterprise information migrations have no impact to business while migrating from Oracle ERP for Quote-to-Cash and Manufacturing related modules

•Consolidated Global Enterprise Customers by developing Enterprise Customer Architecture, process to maintain improved data quality and relevant capabilities/services.

•Delivered thought leadership paper on “Achieving High Fidelity Data through Enterprise Data Management” at Garter Symposium in June 2011.

Cisco Client British Petroleum, Engagement Program Manager

•Led an engagement to deliver conceptual reference architecture to establish global wide-area network and next generation collaboration environment for new oil offshore fields. The main emphasis of this engagement was reducing time to explore oil by enhancing collaboration capabilities within the oil field as well as globally across other business divisions.

•Led an effort and provided proposal for global WAN assessment to ensure it can support new architecture and services for next generation collaboration environment for new oil offshore fields.

Cisco Program and Business Operations Manager 2004 - 2009

•Helped in establishing Identity and Access Management Program and relevant services to Cisco functions organizations.

•Managed Product Development of a virtual Attribute Authority (AtA) software capabilities and relevant services. Created a SSOT for the Cisco entire workforce and for the Cisco Customers, Partners, and Vendors. Developed API methodologies working with the Enterprise Architect of my team and other Cisco IT Architects to ensure securing customer billing information and overall identity profile details.

•Managed AtA migrations to VCE data center environment with having no impact to Integrated Commerce Workspace and Channel Partners application owners. Ensure proper and sufficient VMs will be available for meeting the performance needs for business critical Internet Commerce platform applications that were using AtA services for real-time Identity and Access rules processing.

•Led Operations to transform IAM services into operations and to measure progress.

Cisco Internet Commerce, IS-Business Consultant 2001 - 2004

•Worked as an IS-Business consultant to manage lifecycle of global Order Processing and consolidate global quote-to-cash, Oracle Financials (AR, AP, GL) and procure-to-pay processes to transform from Oracle 10.7 to Oracle 11i.

•Led initiative to consolidate all ERP level customer masters and integrate ERP customers on Oracle 11.9 TCA architecture. Developed API strategy and architecture to integrate 32 ERP customer masters into Oracle Trading Community Architecture.

•Managed the project to reorganize US, Asia Pacific, and EMEA theaters business for Cisco customers to help reduce Tax liabilities.

•Led Internet Commerce portion of Logistics and Inventory Management program to add more flexible shipping options for customers.

Xicor, Inc. Director of Applications 1999 - 2001

•Reported to CIO of a mid-size semi-conductor company in the Silicon Valley, CA to manage software applications business.

•Collaborated with CIO, CMO, Sales VP, COO, CFO, and Engineering VP to align business applications platforms with business strategy and goals.

•Collaborated to select and implement Sales Force Automation Application. This helped Xicor worldwide sales force to integrate tightly with Marketing Managers and Customer Service that eventually helped Xicor to improve its Customer Relationships and achieve sales goals.

•Led the initiative to architect and create the data marts for generating the single-source-of-truth for generating near-real time Bookings Billing and Backlog canned and adhoc dynamic intelligence using Oracle Discoverer.

•Collaborated to reduce the financial close from 8 days to 5 days.

•Developed 3 year technology consolidation strategy for simplifying applications platforms.

•Led an initiative from Xicor IT to achieve successful transition to 2000.

•Successfully, achieved the goal to reduce systems operations support cost by $1M in a fiscal year.

IS Business Consultant (NIC, India, Syntel, Inc.) 1989 - 1999

•Managed the engagement for Sony Electronics to transition from legacy Financial, Order Processing, and Inventory Management systems to Oracle 10.7 ERP modules.

•Managed the program for Diesel Engine manufacturing Cummins Engine Company to integrate their order processing of their New and Re-manufactured products with the help of implementing multi-org Oracle 10.7 based Enterprise wide Quote-to-Cash Applications. Created the most complex state-of-the-art Systems Integration product and API strategy to integrate Warehouse Management, Partners Order Processing (Point-of-Sales), Oracle Quote-to-Cash, Oracle Financials GL and AP modules, and IBM Mainframe legacy Systems for seamless end-to-end transaction processing.

•Managed the program for R.R. Donnelley Company global software Distribution Company to implement MRP Oracle based application in its Ireland, Fremont, SJ, and Provo UT plants. Build MRP pegging to real-time calculate available inventory by looking into WIP inventory, Purchase Orders, and On-hand inventory.

•Each of the above initiatives involved establishing proper MDM system for Customers, Products, and Financials (AR, AP, and GL).

•Consulted at Indian Banks and helped in deploying Savings, Letter of Credit and issuing Guarantee modules on Oracle technology.

•Consulted at Supreme Court of India and automated Judges Library System that helped expedited the cases processing.

•Consulted at Ministry of Industries, State Government, and County Government to help them automate the relevant business processes for issuing import licenses to industrial registrations and land monitoring systems using Ashton DBASE III Plus. I pioneered the multi-user application development for NIC.

EDUCATION AND CERTIFICATIONS

•Master in Business Administration from San Jose State University, CA, USA

•Master in Computer Applications from Jawaharlal Nehru University, New Delhi, India

•Undergraduate with Honors in Math from Delhi University, India

•Executive Communications

•TOGAF 9.1; SOA; ITIL V3 Expert; Advanced Program Management from Stanford University, CA, USA

•Green Belt Certified - Lean Six Sigma

•Project Management Professional from PMI, USA

•Certification in Data Warehousing from Santa Cruz University, CA, USA

•Leadership for Managers (from Dale Carnegie)

•Simplified Strategic Planning (for small to mid-size companies)

•XML; UML; Java (J2EE); Oracle; Essbase; DESIGNER 2000: System Modeling and Tools; DESIGNER 2000: Generating and Building Applications; Oracle 11i Work Flows; Oracle 11.5.7 Order Management; Oracle Discoverer; ETL - Informatica; PL/SQL; TOAD; SQL; Microsoft Office 365

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