ROBERT SHANE

* **** *****, ********, **

Cell: 905-***-****

acxmv9@r.postjobfree.com

SUMMARY

Tactical business leader who facilitates sales, marketing and business enterprises to support corporate objectives. I bring

20 years experience developing and executing detailed business plans, generating income of several million dollars,

managing cost and evaluating profit and loss statements, coaching and training middle-managers and front line

employees, administration, production management, customer acquisition and retention strategies, action planning, and

performance management.

HIGHLIGHTS

Excellent sales trainer/coach Work force management

Excellent communicator Analytical problem solver

Financial analysis New program and promotion implementation

Cold calling Consultative sales techniques

Adept multi-tasker Well-versed with MS Office, PowerPoint and Excel

ACCOMPLISHMENTS

Spearheaded company-wide standardized sales and marketing training programs.

Increased sales by 50% in three years - Ottawa branch.

Improved customer retention to record level - Ottawa branch.

Improved ebitda profitability to record level - Ottawa branch.

Increased sales by 15% in one year - Hamilton branch.

EXPERIENCE

WEED MAN

Ottawa, ON

General Manager 01/2000 to 12/2004

Set record levels for company sales growth, customer retention and profitability.

Oversaw a staff if approximately 50 employees including 3 department head direct reports.

Accountable for all aspects of business performance including business planning, income generation, administration,

production and customer service, and financial.

WEED MAN

Scarborough, ON

National Marketing Coordinator 01/2005 to 12/2010

Oversaw and coordinated marketing efforts in 5 Canadian cities totaling over $30 million in sales.

Implemented standardized sales training programs.

Liaised with local General Managers in coaching efforts of local Sales Managers.

Helped to develop and implement new outside marketing strategies as National Do Not Call legislation became relevant.

Helped in development of income planning and selling costs expectation for all businesses.

WEED MAN

Hamilton, ON

General Manager 01/2011 to 10/2016

Accountability for Hamilton/Niagara/London/Windsor.

Overseeing a staff of approximately 100 employees including 9 department head direct reports.

Increased sales by 15% in first year.

Steadily increasing customer retention.

Accountable for all aspects of business performance including business planning, income generation, administration,

production and customer service, and financial.

EDUCATION

BUSINESS ADMINISTRATION/HUMAN RESOURCES MANAGEMENT

Algonquin College, Ottawa ON

Coursework in Marketing and Advertising

Coursework in Public Relations

Coursework in Finance and Accounting

1993

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