Vipul Savant

Address: ***-**** ********, *** ***** Road, Opp. Comesa Market, Lusaka.

Email:acxml4@r.postjobfree.com Mobile no.+260********* Date of birth: 16th November, 1986

PROFFESIONAL EXPERIENCE:

1. SPAR Super Store Ltd.

Address: 265 - SPAR Carousel

Off Kafue Road,

Opposite Comesa Market

Lusaka,

Zambia

Designation: Store Manager

Period: November 2015 to till Date

Responsibility:

Assigning and scheduling work to employees and following up on their work results.

Maintain the store staff by recruiting, selecting, orienting and training employees.

Maintains store staff job results by coaching, counselling, and disciplining employees. Planning, monitoring, and appraising job results.

Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.

Identify current and future customer requirements by establishing rapport with potential and actual customers.

Ensure availability of merchandise and services by approving contracts, maintaining inventories.

Market merchandise by studying advertising, sales promotion, and display plans, analyzing operating and financial statements for profitability ratios.

Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends.

Secure merchandise by implementing security systems and measures.

Maintain the stability and reputation of the store by complying with legal requirements.

Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Protect employees and customers by providing a safe and clean store environment.

2. Globomotive Group

Address: 604 Iscon Atria 1,

Opposite G.E.B Training Centre,

Gotri Road,

Vadodara

390021

Designation: Export Manager

Period: August 2014 to October 2015

Responsibility:

Looking after Export Business of various fasteners and auto consumable products

Develop and maintain professional relationships with all clients and perform regular communication with all staff and clients

Manage all banking logistics for export activities and prepare required documents

Prepare special labels for brands and ensure adherence to all shipping schedule

Design and implement all export strategies and activities and ensure adherence to all project requirements and prepare all export documents within required timeframe

Supervise efficient working of sales staff and ensure compliance to all export objectives and design sales strategies according to customer requirement

Communicating with customers for developing new and customized designs

Coordinate with management and plan participation in all trade transactions and ensure all activities according to customer specifications

Monitor all sales transactions and review all customer response for all orders and payments and resolve all customer issues

Manage sales shipments of all export products and collaborate with suppliers to ensure smooth functioning of processes and forecast all requirements

Evaluate all reports submitted by sales staff and recommend appropriate changes if required

Maintain all operational records to prepare all project sales and establish profitability in organization

Provide training to all export team and perform assessment of all work and assist to achieve all export objectives

3. Aman Safety Ltd.

Address: 102 Sunrise,

4 – Nutan Bharat Soc.,

Alkapuri

Vadodara

390 005

Designation: Export & Marketing Manager

Period: July 2013 to June 2014

Responsibility:

Finding new area and developing customers for PPE Products

Analyse and monitor the current global markets and prepare a business plan to identify and develop new sales opportunities for the export of Industrial Safety Glasses and Safety Gloves

Develop and drive export sales activity by considering the sales offer and evaluating potential in international markets

Develop strong relationships within supply chain to explore existing supplier and distributor base and possible commercial sales relationships

Building up a good relationship with Customers worldwide. Implement sales and distribution plans to meet customer requirements

Work with the Supply Chain and Operations team to deliver the most effective distribution channel from supplier to customer

Co-ordination with the Suppliers at regular intervals for replenishments and follow-ups

Shipment planning as well as updating customers on regular intervals

Ensure that documentation is done relating to import and export of any materials and goods

Keep track of invoices and prepare necessary reports and documents

Worked with the team on the Buy and Sales Plan

Find New Suppliers and develop new relations to expand Export Business

Targeted Countries: Middle East and European Countries

4. Marks & Spencer Plc.

Address: 289-291, Fulham Road,

Earl’s Court,

London.

SW10 9PZ

Designation: Stock Controller

Period: September 2011 to June 2013

Responsibility:

Ensure all inventory and stock management systems are maintained accurately within the limit and in a timely manner.

Responsibility for purchasing and the in-stock levels within the agreed inventory framework.

Purchase stock for the company within the decided budgets.

Immediately alert the Store Manager when the budget is exceeded.

Maintain a process for return goods. Manage a proper area for return goods. This area includes out of dates, damaged and un-saleable goods.

Maintain harmonious relationship with Suppliers/Vendors

Monitoring the correct buying protocols of the company

Observing the correct stock receiving protocols

Complete all necessary stock takes.

5. P2P Consultancy Services Ltd

Address: 11 Warwick House,

Overton Road

London.

SW9 7JP

Designation: Property Letting Executive

Period: October 2009 to August 2011

Responsibility:

Apply self-devised extraordinary strategies to converse and offer the unique customer services

Look after the clients and meet their requirements

Show them the properties and explain them the rent agreement

Reported directly to the CEO about the status of business by establishing a regular contact with customers through phones and E mails.

Attended regular meetings and reviewed the progress of work

Analysed the sales targets and meeting predetermined deadline

Emphasized the quality of services

6. Tesco Plc.

Address: 32-34 Highgate High St,

Highgate

London

N6 5JG

Designation: Customer Service Assistant

Period: February 2008 to November 2010

Responsibility:

A customer service assistant is the primary point of contact between a business and its customers.

Operating the tills, including cashing up and completing paper work at the start and end of shift.

Assisting customers in the selection and purchase of items.

Ensuring that the shop counter is always manned.

Processing cash and credit card transactions accurately & efficiently.

When required wrapping up purchased items for customers.

Checking the inventory listing with actual stock on the shop shelves and reporting and discrepancies to managers.

Keeping merchandise orderly and neat in appearance.

Handling customer complaints in a professional manner.

Need to do the facing up of the products.

Setting up promotional displays. Highlighting special promotions to customers.

Restocking the sales areas.

ACADEMICS:

Masters in Financial Management, secured 61% from University of East London, London. - May' 2009.

B.B.A. with the special subjects of Adv. Financial Management & Adv. Marketing Management, secured 63%, from Sardar Patel University, Vidhyangar, India. - May' 2007.

H.S.C, secured 78% from Gujarat Higher Secondary Education Board, Vadodara, India - Mar' 2004.

S.S.C, secured 60% from Gujarat Secondary Education Board, Vadodara, India - Mar' 2002.

ACADEMIC PROJECTS:

I submitted a dissertation topic on the Financial and Banking Crises in the UK and its Effects in my final year of Masters, 2009.

PROFESSIONAL EFFICIENCIES:

Soft spoken, debonair and disciplined

Efficient to build a good relationship, utilize skills of workforce

Efficient in sorting out all kinds of service and products related complaints of customers instantaneously

Adapting expertise with the changing environment

Diligent, target centric and result oriented

ACHIEVEMENTS:

Got scholarship at the University of East London, London, UK

STRENGTHS:

Ability to grasp new ideas and translate them into desired results

Strong communication, interpersonal and organizational skills

Highly motivated, effective & hard working

PERSONAL INFORMATION:

Date of Birth : 16th November, 1986

Marital status : Married

Gender : Male

Language known : English, Hindi, Gujarati and Marathi

Hobbies : Love to listen Music, watching movies

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