Michael Walker

Phoenix, AZ

acxmiw@r.postjobfree.com - 602-***-****

Experienced in a variety of industries/,Warehouse operations including Forklift and truck driving, general labor, maintenance, floor technician, and

customer service. Noted for hard work, conscientious attention to detail, and accuracy, reflecting the proven

ability to:

• Provide polite and effective customer service via phone to potential customers.

• Effectively clean all manner of surfaces and in all facilities.

• Develop programs and empower clients and co-workers alike.

• Train and educate incoming employees for a variety of positions.

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Sales Rep.( Inbound)

Ravana-North Phoenix July 20016 to Present

Outstanding telephone and customer service etiquette

Exceptional written and verbal communication skills

Ability to navigate through several web applications

simultaneously.

Competancy using Microsoft windows.

Working on accounts for the leading satellite TV provider.

Tele sales rep.(Outbound).

Iconic results -Phoenix, AZ -May 2016 to June 20016

Outbound calls to veterans.Qualifying vets for interest rate reduction and equity loans

Political Fund Raiser(outbound)

FLS Connect -Phoenix, AZ -January 2015 to March 2016

Responsible and able to call a large volume of perspective voters to encourage individuals to voice their

opinions.

• Follow fundraising call structure on every call.

• Demonstrate exceptional customer service and quickly respond to customer concerns.

• Meet and maintain project goals

• Ability to work under pressure and meet requirements in a fast paced environment.

Political Fund Raiser

FLS Connect -Phoenix, AZ -2009 to 2013

Contact potential customers and engage with positive results for the company and clients.

• Followed the provided/trained, client-approved messaging on every call.

• Used active listening to provide appropriate response to customers.

• Demonstrated exceptional customer service and quickly respond to customer concerns.

• Accepted all coaching and counseling with a positive attitude.

General Maintenance Worker

AZ DOC -Phoenix, AZ -2008 to 2009

Responsible for all cleanliness and maintenance of large facility, demonstrated ability to report and

communicate successfully with supervisors, as well as responsibly handle hazardous chemicals.

• Selected for job based on positive work history.

• Self-supervised.

• Always on time for work assignments.

Warehouse Worker/ Floor Tech

AZ DOC -Phoenix, AZ -2004 to 2007

Cleaned, stripped, waxed, and maintained large areas within large complex.

• Maintained floors for 6 large buildings used by 600 individuals.

• Recognized for being dependable and trustworthy.

• Experienced in material handling, forklift operations and order picking.

EDUCATION

Certified to drive Commercial Vehicle / Class A / hazmat / tanker endorsement

Western Truck Driving School - Phoenix, AZ

2014 to 2014

SKILLS

Forklift Operator (5 years)

MILITARY SERVICE

Service Country: United States

Branch: U.S.A.F

Rank: E-1

November 1976 to November 1977

CERTIFICATIONS

CDL Class A Hazmat/ Tanker endorsement

Expiration / February 2014 to April 2019

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