Roberto Enriquez

**** ******** **.

Converse, TX. 78109

210-***-****

acxmgq@r.postjobfree.com

Dear Employer:

In response to your advertisement regarding the Claims Examiner position

in your organization I am enclosing a resume for your review. Please

consider this letter as my formal application presenting my background

and experience.

I have over 33 years of experience in the insurance field; 1 year in

Insurance Sales/Field Service, 7 years in Insurance Sales Management,

19 years in Property Claims Management/Adjusting, 2 years as an

independent Adjuster, 2 years of experience in Banking (Lender Placed) -

Property Preservation, Default Hazard Claims and 1 year as a Claims

Examiner (Lender Placed). I am well versed in the areas of Policy

Underwriting and Claim Settling issues in conjunction with State

Regulations.

I have considerable experience in dealing with the Public and Insurance

Claims and a thorough knowledge of the process and procedures of the

Corporate Environment. I am Loyal, Work Well with People and Dedicated

to get the work at hand completed.

May I arrange an interview to further discuss my qualifications? I am

available for an interview at a mutually convenient time.

Thank you for your time and consideration.

Sincerely,

Roberto Enriquez

Roberto Enriquez

8335 Jaybrook Dr.

Converse,TX. 78109

210-***-****

acxmgq@r.postjobfree.com

Skills:

Claims Examiner, Property Claims Adjuster, Under Writing Field

Inspections, & Extensive Construction Background (Framing, Cabinets,

Drywall, Roofing, & Etc.), Bilingual (Spanish).

Computer:

Integra or MSB, Xactimate all lines, Xact Contents, Xact -Analysis, CMS,

Microsoft Excel, Microsoft Word, Outlook, Easy Stellent, Iress Access 017,

NFR, Client Source, LPS, ResNet. Share Point, Webtop, AS400, FocusNet,

Citrix (Real Servicing-Navigator), ISO ClaimSearch, Claimatic, NFN,

MunichRE and Fastrack.

Licenses:

Texas General Lines Agent – Texas Department of Insurance

Texas Adjuster P&C – Texas Department of Insurance

Florida Adjuster-P&C – Florida Department of Insurance

Louisiana Adjusters –PL-Louisiana Department of Insurance

Oklahoma Adjusters-P&C-Oklahoma Department of Insurance (Under

Process)

Certifications:

Southern Farm Bureau Tech. – Capital County Mutual Fire Ins. Co.

California State Anti-Fraud – Unitrin Career Agency

Core Claim Skill Program – Unitrin Career Agency

Florida Citizen’s Certification – Team One

TWIA Certification – Schafer, Wood & Associates

American Strategic Certification – Advanced Claims Concept

Allstate Certification – Pilot

Haag Certification – Cimarron Claims

MSB Certification – Cimarron Claims

Flood Certification -SWBC

Education:

McAllen High School Diploma, LUTC 1, Agents H.O. School, Staff Managers

Development, Study and Action Course in Staff Management, Southern

Farm Bureau Tech and 15 Hrs. annually in Continuing Education (Variety of

Classes) state required.

Experience:

Fire, Hurricane, Hail, Wind, Tornado, Lighting, B&T, Vehicle, Etc,

Field Adjuster, Coordination Catastrophe Team, Training Field Adjusters,

Training of Field Underwriting Inspectors, File review of Operational loss-

Claim Update of Status-Reserve Closure.

Employment:

Claims Examiner October/2015 to Laid off/October/2016

Southwest Business Corp. (SWBC) 4300 Center View Dr.

San Antonio, TX. 78229

Review of Claims files from different carriers for status request for

upkeep of status, Review of different carriers reserves for closure, Review

of Escalations for placement of Operational Losses with review of

Adjusters estimates for accuracy, Forwarding of Certified/Master Policy

request, Review of NFN-RMS Inspection-Photos for placement of claims,

Updates of assorted Spreadsheets and Provide Costumer Phone Service

(Communicate with Borrowers, lenders and Insurance Carriers/Adjusters).

Speciali

st III, Default Hazard Claims June/2013 to October/2015

Financial Freedom, a division of OneWest Bank/CIT

9002 Esperanza Crossing

Austin, TX. 78758

Review property appraisals, monthly inspection reports and photos to

recover funds for lender by placing new property claims through a verity of

insurance carriers, complete and submit all required documentation for

insurance carriers, communicate by phone or email with claims examiners

and field adjuster, allow access to properties for inspection, daily

documentation and review and of e-mails, letters, reports

Independent Property Claims Adjuster January/2011 to June/2013

Reliable Estimates 902 Kitty Hawk Rd. Ste. 170 Box 209

Universal City, TX. 78148

Contract as an independent property field adjuster, Retrieve Claim/ Log,

Create File, Contact Insured, Route/Schedule appointments, Inspect Loss,

Photograph/Scope Damages, Explain Policy Benefits, Keep Activity Log

and Write Estimate, Submit Claims for Carriers.

Property Claims Adjuster March/2005 to Laid off Date: October/2010

Unitrin, Inc. 12115 Lackland Rd.,

St. Louis Mo. 63146

Retrieve Claim/ Log, Create File, Contact Insured, Route/Schedule

appointments, Inspect Loss, Photograph/Scope Damages, Explain Policy

Benefits, Keep Activity Log and Write Estimate, Submit Claims to Carrier,

Review Files, Write Claim Reports, Investigate for Subrogation. Assigned to

H.O. as Claims Examiner

Regional Claims Manager September/1991 to March/2005

(New Ownership-Unitrin, Inc) 12115 Lackland Rd.,

Capital County Mutual Fire St. Louis Mo. 63146

Insurance Co.

Retrieve Claim/ Log, Create File, Contact Insured, Route/Schedule

appointments, Inspect Loss, Photograph/Scope Damages, Explain Policy

Benefits, Keep Activity Log and Write Estimate, Submit Claims to Carrier,

Wrote Checks in the settling of Claims, Aided in Training on Software,

Training of District Staff, Inspection & Documentation of Homes for

Underwriting, Recruiting and Training of Underwriting Field Inspectors,

Coordinate work areas of Underwriting Inspectors and Coordinate Work of

Dwelling Underwriting Inspections.

District Manager June/1987 to Promotion: September/1991

The Reliable Life Insurance Co. 12115 Lackland Rd.,

St. Louis Mo. 63146

Operation of Sales Office, Operation Reports, Recruiting of Sales Agents,

Training, Field Accounting, Sales of Life & Fire Products, Servicing of

Insureds

Staff Manager January/1984 to Promotion: June/1987

The Reliable Life Insurance Co. 12115 Lackland Rd.,

St. Louis Mo. 63146

Operation Reports, Recruiting of Sales Agents, Training, Field Accounting,

Sales of Life & Fire Products, Servicing of Insureds

Sales Agent February/1983 to Promotion: January/1984

The Reliable Life Insurance Co. 12115 Lackland Rd.,

St. Louis Mo. 63146

Field Accounting, Sales of Life & Fire Products, Servicing of Insureds

Awards: Army Good Conduct Metal, President’s Club- 3 Yrs, District $5,000

Club- 2Yrs, Nominated employee of the month of August 2013.

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