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Enterprise Architect

Toronto, ON, Canada
April 06, 2020

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Olena Vitkova

**** ******** ** · Toronto, ON · M*E4Y7

Tel: 647-***-**** E-mail:

Highlights of Skills and Qualifications

Over 30 years of experience in all aspects of business and technology planning and management, full lifecycle development of business solutions (SDLC and PMLC) successfully providing enterprise architecture; road-mapping, transforming, improving and modeling the Business at the enterprise and core business level for medium to large organizations, both Private Sector and Government

A solid depth of knowledge across multiple business domains as well as proven leadership, technical and consulting abilities combined with strong interpersonal skills and client orientation to ensure a high level of customer satisfaction and continuous success

In-depth understanding of enterprise/process/system modeling and design techniques and exceptional conceptual vision for constructing of top-down, hierarchical measurable and executable models with special expertise in combining the observations across multiple users’ domains, distilling the patterns, formulating effective practical approaches and innovative solutions

Strategic approach, business acumen, “out of box” thinking, expert in performing a root cause analysis to uncover and eliminate data integrity and other problems affecting business performance

Technical Skills

Architectures: TOGAF 9.1, Zachman Framework, SOA

Methodologies: BPM, ITIL, Lean and Six Sigma, Agile, RUP, CMMI, OOD, Structural analysis and Design, BizBOK, BABOK, EBMM

Modeling Languages: UML, BPMN, ArchiMate, EPC, entity-relationship diagrams, wireframe diagrams

Modeling Techniques: Organization mapping, capability mapping, business functional & workflow modeling, service lifecycle modeling, business event modeling, business process mapping, value chain analysis, data models, data flows, UI prototypes & Web modelling

Modeling Tools: Sparx Enterprise Architect, ARIS, Visio, Power Designer, BlueWorks Live, Blueprint, Rational Suite, IBM Lombardi BPM Process Designer, Erwin, ProVision

QA & Issue Tracing Tools: HP Quality Center, SDE, Jira, Remedy, Rational Quality Manager

Office Tools: MS Project, Microsoft Office Suite, Open Office, Lotus Notes

Other Applications: SAP, GIS, Oracle Hyperion Financial Management, Avantis Asset Management, Webmethods, Teradata, Business Objects

Employment History

Enterprise Architecture Consultant, The City of Brampton. GTA, ON June 2019-Nov2019

Evaluated and documented Municipality Application Portfolio for the purpose of portfolio rationalization, advised EA team on establishing application portfolio and change management practice, related governance procedures, policies and standards, ensuring strategic alignment; created and delivered executive presentations and EA blueprints

Enterprise Business Architect, Aflac, Atlanta, GA March 2018-Dec 2018

Designed conceptual architecture blueprints, created strategic Product roadmap, related program business case and other presentations, obtained stakeholders approvals, developed related enterprise and solution models for Tibco BPM implementation that included AI rules, integration and workflow engines, UI and event management, to enforce digital business transformation, reusability, ensure cost reduction, profitability and decrease Product time to the market for all business and product lines, Group and Individual insurance business entities

Enterprise Architect, CN (Canadian National Railway), Montreal, QC May 2017-January 2018

Provided leadership on capturing enterprise architecture modeling artifacts in Sparx– capabilities, current state and work in progress related to Positive Train Control program that transforms CN US operational processes based on new digital operating model and regulatory requirements, developed training materials and plan, BPM and UML modeling standards, repository framework and building block catalogs based on TOGAF 9.1, best practice recommendations, established governance process and principles ensuring information lifecycle management and data integration

Sparx Architect, E-Health Ontario, Toronto, ON Feb 2017 –May 2017

Migrated Sparx Enterprise Architect UML models (Conceptual, Logical and Physical levels) into E-Health new Enterprise Architecture repository based on Zachman Framework, documented migrated architecture artifacts, governance process, provided recommendations and related presentations

Enterprise Architect, Oklahoma Gas and Energy (OGE), Oklahoma City, OK Oct 2015 –Aug 2016

Engaged into 5 -year strategic planning and creation of reference architecture models, developed architecture domain documents, identified capabilities, created assessments and executive presentations, implemented Sparx Enterprise Architect tool and established Enterprise model repository and governance based on TOGAF 9.1 using ArchiMate and BPMN, migrated enterprise data model from Erwin into Sparx, created roadmaps for migrating enterprise Teradata analytical data warehouse into cutting edge network architecture that includes in-memory database HANA and Hadoop, analyzed and documented Application portfolio for the purpose of legacy applications migration into the new data center and/or cloud

Sr. Enterprise Business Architect, United Airlines, Chicago, IL Sept 2014 –Aug 2015

Assignments: Merged United and Continental technical operations processes and applications, migrated ERP solutions to a common system of records in Sceptre, provided ITSM process improvement recommendations based on ITIL, created models using TOGAF and BPMN

Deliverables: Enterprise business model, current and future state of business/process and application architecture, transition roadmap, business readiness assessment and change management planning, risk and regulatory compliance assessment, impact analysis, solution recommendation, executive presentation and score cards

Sr. Business Transformation Architect, IBM Canada, Markham ON JULY 2012 – May 2014

Developed clients’ Business architecture, business processes, integration and data services specifications for BPM transformation using IBM BPM Agile Lombardi methodology and IBM SmartCloud resulting in optimized process performance and cost savings; provided project leadership, strategic alignment, conceptual and logical level architectural Blueprints, identified process deficiencies and risks, provided performance metrics, recommendations for roadmap and technology options

Hydro One: Conducted architecture assessment, capability mapping, facilitated JAD sessions, analysed requirements, defined Project Glossary, performed functional, role and GAP analysis, identified services, uncovered data integrity problems, created business case, feasibility study, BRD and other documents, completed business process, workflow and use case modeling in ARIS, for a solution that leveraging AMI infrastructure to collect near real time information to identify power outage/restoration, to provide user with an ability pinging the meter to remotely diagnose power state, to use voltage telemetry for power quality analysis

OMERS: Consulted on conceptual process engineering, event management, process interactions, functional and service solution design assuring accuracy and consistency of data over entire life cycle of the pension plan CRM solution that used by Customer Service and Call Center Personal and utilized IBM BPM Lombardi solution and Agile methodology

LRC (The Ministry of Environment): provided strategy and consultancy on business process engineering and BPMN modelling in BlueWorksLive (IBM cloud service), eliciting use cases and designing services to automate industry regulatory application processing and approvals by implementing BPM solution

Enbridge Pipeline: Provided strategy and planning for end-to end order-to cash business process execution across multiple business domains and multiple vendor projects for a strategic BPM initiative that covered following areas: Customer Experience, Planning and Scheduling, Capacity Optimization, Supply Chain Transformation, Billing as well as Foundation platform that provided integration with multiple legacy applications.

Sr. Business Analysis Consultant, Canadian Institute for Health Information Mar 2011 –Mar 2012

Projects: Canadian Patient’s Costs Database implementation, Canadian Joint Replacement Registry upgrade and migration from the mainframe, migrating applications from OC4J to Weblogic, architectural Blueprint service portal implementation disseminating reports to external users

Responsibilities: Provided capabilities analysis and roadmap based on strategy, defined approach for reusable architectural blueprint service (SOA) that replaced 15 external applications, established data submission standards, facilitated iteration planning with stakeholders, use case design identification and functional point analysis, modeling based on TOGAF and Zachman framework, conceptual data and workflow modeling, data mapping and processing

Sr. Business Solutions Advisor, Fortis Alberta, Calgary, AB May 2009 – Dec. 2010

Projects: SAP supply chain, procurement and inventory optimization project resulted in 20 mln$ decrease in inventory value; the implementation of handheld solution providing mobile inventory transactions in SAP with .NET customization; Health and Safety Audit SAP module implementation; establishing formal testing process and HP QC enterprise architecture, “as is” and “to be” process modeling to improve outage management and customers notifications process performed by Dispatch and Customer Contact Center, providing outage reporting in GIS, Exchange Server CSL forms migration

Responsibilities: Engaged into strategic planning, provided business process, capability and organization modeling using ARIS and TOGAF, information level assessment of project level solution architecture designs to ensure compliance with the Enterprise Business Architecture and organizational goals, risk and benefit analysis; COTS and Cloud solutions evaluation, defined project scope, estimated costs, determined requirements, integrated Business Architecture with the other Enterprise Architecture Domains, provided governance for enterprise models in ARIS Business Designer

Enterprise Business Architect, Trican Oil Well Services, Calgary, AB Jun 2008 –Mar 2009

Projects: Performed Enterprise-level (order to cash) business process modelling for the purpose of ERP selection and implementation; Service Desk Express (SDE - ITIL certified tool) implementation, Avantis fleet management repair and maintenance functionality implementation; Hyperion financial consolidation implementation; documented in UML enterprise distributed data warehouse (more than 1000 interfaces); assisted in creating enterprise wide documents’ templates, glossary and business rules

Responsibilities: Having got a detailed understanding of the business process, identified processes and services, performed detailed business diagnosis to determine gaps and opportunities for improvement, identified the system requirements and use cases, shaped functional or IT solutions, recommended roadmaps for the implementation and helped the organization to achieve cost-effective production with increased quality and efficiency; supported the consultants in mandates to implement information system applications, took part in the preparation of strategic plan, facilitated workshops; defined the overall test approach and strategy

Consultant, Sierra Systems Inc., Calgary, AB Dec 2006 – May 2008

Provided consulting for external clients in support of existing systems and systems under development; included research of business process, data sources and through the entire life cycle - to QA, developed technical proposals including vision, project estimates, project schedules and resource management, requirements’ clarification and documentation, Produced and managed detailed project plan, recommended solutions and obtained client sign off

Provided business analysis and consultancy for client’s projects:

Alberta Energy and Utilities Board: performed business process modeling; requirements gathering; use case modeling, outlining and detailing for integrated application registry rewrite project - a custom .NET software solution that used by EUB wells, facilities, utilities and recourses personnel to process and disposition industry applications and included workflow and document management functionality; assisted in iterative development planning for each iteration based on business priorities and was accountable for quality and timely delivery of requirements to support iteration cycles, de-risking system architecture and requirements-based testing ensuring the automated regression tests do not require re-factoring

WestJet: Completed Remedy (ITIL certified tool) service level measurements reporting requirements elicitation, validation and documenting for 5 different business groups within organization

The City of Calgary: selected a Digital Asset Management COTS solution which provided an “all-in-one” approach to managing digital content such as graphics, photographic images, audio files, and video files: analyzed requirements, researched candidate products, evaluated alternatives and recommended solution

Sr. Business Analyst, Yak Telecommunications Inc., Toronto, ON May 2005-Nov 2006

Projects: International VoIP services that included: web sign up process, Call Center application, customers’ Portal, Billing system, Business Intelligence reporting, real time interface with the Provisioning system & with various other subsystems. Assisted with other projects such as long distance CRM application, billing & accounting applications, projects automating the internal workflows

Responsibilities: Consulted with stakeholders to develop & document the requirements, identified processes, services and other key aspects in the enterprise business model, identified issues & recommended solution, created an enterprise view; reengineered business process to improve Call Center performance resulted in improving efficiency, reducing response time and operation costs, performed logical data analysis, developed process and UML diagrams, conceptual model information requirements, GUI prototypes, facilitated JAD sessions, acted as a liaison between development team & multiple business users, vendors & senior management stakeholders.

System Analyst, Loblaw Companies Limited, Toronto, ON Mar 2004-Mar 2005

Project: Reengineering legacy financial web-based 3-tiered application that allows creating the systematic process to capture monies received from vendors based on some types of incentives and promotional contracts, improve business process & resulted in producing ROI & lower operating costs

Responsibilities Provided technical & functional analysis, develop required system specification documents; assisted in developing enterprise project document standards & templates, researched and recommended UML tool(Sparx), facilitated workshops; provided estimates and feedback to the Software Development Manager for project scheduling purposes, develop required: business process and workflow models, UML diagrams, functional and system specification documents; acted as liaison between developer and end-users to ensure high degree of customer satisfaction, quality and accuracy is maintained through to software release

Usability Analyst, Software Testing Lab Inc., Toronto, ON Mar 2003–Dec 2003

Project: ERA use case modelling & prototyping tool (Currently - Blueprint Requirements Center Test Definition tool)

Responsibilities Conducted an expert usability evaluation, UI inspections & performed usability testing of in-house Case tool by reengineering and creating the prototype, use cases and generating test scenarios for web-based property management legacy system (Evolve), provided guidance for user centric intuitive & effective design based on understanding of human factor affecting application usability, relayed errors & required updates to the offshore developers, prepared final test reports and usability recommendations

Software Engineering Supervisor, Research Centre of Radio Measurements, Ukraine 1989 – 2001

Projects: The real time software for processing telemetric of satellite navigation & geodetic systems; for high-frequency measurements of spacecraft booster rocket flight trajectories; for on-board & outer space measurement systems that remote senses the Earth & monitors environment to study exploitation of natural resources; for high-speed channel hardware that transmits data from seismic-acoustic receiving antennas to measure geological activities; for medical equipment including microwave & ultrasonic diagnostic apparatuses; for measurement equipment used in gas & oil transportation

Responsibilities: Supervised software development team, designed software, provided software/hardware system integration for all types of the developed systems, participated in field testing of the developed systems

Sr. Software Engineer, Khartron Production Association, USSR ( 1983 – 1989

Projects: The real-time software for space & commercial industrial control systems: control systems for onboard computers of rocket complexes, space vehicles, scientific & technical modules of the MIR Space Station; diagnostic systems for the electric parts of power units of nuclear power plants; telemechanic systems for gas/oil pipelines & pipeline-related facilities; I&C systems for boiler rooms of fossil-fuel power plants & industrial power stations

Responsibilities: Designed technological & onboard software, provided system behaviour simulation & testing


Master Degree in Computer Engineering 1990

KNURE (Bachelor’s and Master’s degree in computer systems engineering and completion of graduate-level qualifying examination at an equivalent level to an Ontario University (evaluation report #463810 World Education Service)

Professional Courses and Certification


ITIL v.3 Foundation Certification 2010

SAP: Processes in Procurement, SAP training, Philadelphia 2009

Facilitating Challenging Situations, Sierra Systems 2008

Certificate “Use Case Modeller”, Software Testing Lab, INC., Toronto 2003

Government Security Clearance

Secret Level

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