Enterprise Architect

OLENA VITKOVA

**** ******** ** *******, ** M*E*Y*

Tel: 647-***-**** E-mail: *****.*******@*****.***

HIGHLIGHTS OF SKILLS AND QUALIFICATIONS

● An Innovative Leader with over 30 years of experience in all aspects of business and technology planning and management, full lifecycle development of business solutions (SDLC and PMLC) successfully providing enterprise architecture. road-mapping, transforming, improving and modeling the Business at the enterprise and core business level for medium to large organizations; both Private Sector and Government; Canada, USA and international

● Strategic approach, business acumen, “out of box” thinking, with special expertise in combining the observations across multiple stakeholders, distilling the patterns, formulating effective practical approaches and innovative solutions

● In-depth understanding of organization/process/system design techniques, costs reduction, business transformation, portfolio rationalization and exceptional conceptual vision for constructing of top-down measurable and executable blueprints; expert in performing a root cause analysis to uncover and eliminate data integrity and other problems affecting business performance

● Strong consulting and technical abilities combined with excellent interpersonal skills, solid depth of knowledge across multiple business areas as well as client orientation to ensure a high level of customer satisfaction and successful results

TECHNICAL SKILLS

ARCHITECTURES: TOGAF, Zachman Framework, FEAF, SOA METHODOLOGIES: BPM, ITIL, Agile, Waterfall, RUP, CMMI, OOD, Structural analysis and design, BizBOK, EBMM, Gartner APR, Lean and Six Sigma MODELING LANGUAGES: UML, BPMN, ArchiMate, EPC, entity-relationship diagrams MODELING TECHNIQUES: Value chain analysis, organization and capability mapping, business process design, business functional, event & workflow modeling, data models and flows, UI prototypes, Web wireframe diagrams, decision and mind mapping MODELING CASE TOOLS: Sparx Enterprise Architect, LeanIX, ARIS, Visio, Power Designer, BlueWorks Live, Blueprint, Rational Suite, IBM Lombardi BPM Process Designer, Erwin, ProVision

QA & ISSUE TRACING TOOLS: HP Quality Center, Jira, Rational Quality Manager OFFICE TOOLS: MS Project, Microsoft Office Suite, Lotus Notes OTHER APPLICATIONS: SAP, GIS, Vista,Oracle Hyperion Financial Management, Avantis Asset Management, Webmethods, Service Now, Remedy

EMPLOYMENT HISTORY

SR. BUSINESS SOLUTIONS ARCHITECT, Bird Construction, Canada JAN 2022 –JUNE 2024 Assisted in creating the corporate strategy and capability maps resulted in doubling company stock value, consulted on corporate multi-year One-Bird BEAM transformation program, ERP Vista implementation and onboarding technology of newly acquired entities, lead creation of LeanIX framework artefacts and facilitated Bird LeanIX user group and diagram reviews

ENTERPRISE ARCHITECTURE CONSULTANT, Government of Nova Scotia JULY 2020 –FEB 2022 Performed Enterprise Architecture assessments of the project level provincial health care solution architecture designs to ensure portfolio rationalization, risk and security analysis and compliance with the standards to aid ARB review and approval

CONSULTANT, Freelancer Consulting JAN 2020 –JUNE 2021 Provided online consultancy for external clients’ information management projects in support of enterprise architecture design practice: developed technical proposals, project documentation, presentations, TRA models, requirements’ clarification and data analysis

OLENA VITKOVA Tel: 647-***-**** Page 2

ENTERPRISE ARCHITECTURE CONSULTANT, The City of Brampton. GTA, ON JUNE 2019-NOV2019 Led Municipality IT operating costs reduction initiative and portfolio rationalization; advised EA team on establishing application portfolio and change management practice, related governance procedures, policies and standards; evaluated and documented ITSM portfolio (including PAAS, SAAS) ensuring strategic alignment; created and delivered executive presentations and EA blueprints

ENTERPRISE BUSINESS ARCHITECT, Aflac, Atlanta, GA MARCH 2018-DEC 2018 Significantly decreased Insurance Product time to the market for all health insurance business and product lines, Group and Individual insurance business entities by creating strategic Digital Product roadmap, providing insurance product development, compliance, rating, sales and underwriting, enterprise and solution architecture blueprints, information management and meta models in Power Designer, related program business cases for Tibco BPM implementation that included AI rules, integration and workflow engines, UI and event management to enforce digital business transformation, reusability, ensure cost reduction and ROI ENTERPRISE ARCHITECT, CN (Canadian National Railway), Montreal, QC MAY 2017-JANUARY 2018 Provided leadership on capturing enterprise architecture modeling artifacts in Sparx– current, future state and work in progress related to Positive Train Control program that transforms CN US operational processes based on the new digital operating model and regulatory requirements: developed training materials and plan, BPM and UML modeling standards, repository framework and building blocks’ catalogs based on TOGAF 9.1, best practice recommendations, established governance process and principles ensuring information lifecycle management, data integrity and security SPARX ARCHITECT, E-Health Ontario, Toronto, ON FEB 2017 –MAY 2017 Modernized Ontario E-Health Records Solution architecture blueprints library by migrating Sparx Enterprise Architect UML models (Conceptual, Logical and Physical levels) into new repository based on Zachman Framework and Ontario Government Standards checkpoints compliance; documented migrated architecture artifacts; provided related presentations, recommendations on application rationalization and governance process ENTERPRISE ARCHITECT, Oklahoma Gas and Energy (OGE), Oklahoma City, OK OCT 2015 –AUG 2016 Engaged into 5 -year strategic planning and creation of the reference architecture models(TRA); developed information architecture domain documents, assessments and executive presentations; implemented Sparx Enterprise Architect tool, established EA model repository and governance based on TOGAF, using ArchiMate; migrated enterprise data model from Erwin into Sparx; created roadmap for migrating enterprise Teradata analytical data warehouse into cutting edge network architecture that included in-memory database HANA, Hadoop and virtual analytics; assessed Application portfolio for the purpose of migrating into the new data center and/or cloud SR. ENTERPRISE BUSINESS ARCHITECT, United Airlines, Chicago, IL SEPT 2014 –AUG 2015 Responsibilities: Optimized and delivered Enterprise business architecture current, transition and future states’ design using TOGAF and BPMN; provided: roadmap, merged processes harmonization, applications rationalization, change management recommendations, risks and regulatory compliance assessment, impact analysis, executive presentation and score cards

Projects: United and Continental airlines technical operations processes and applications merge; migrating ERP solutions to a common system of records in SCEPTRE; ITSM process improvement recommendations based on ITIL SR. BUSINESS TRANSFORMATION ARCHITECT, IBM Canada, Markham ON JULY 2012 – MAY 2014 Developed clients’ Business architecture, business processes, integration and data services specifications for BPM transformation using IBM BPM Agile Lombardi methodology and IBM SmartCloud resulting in optimized process performance and cost savings; provided project leadership, strategic alignment, conceptual and logical level architectural blueprints, identified process deficiencies and risks, provided performance metrics, recommendations for roadmap and technology options

Hydro One: Conducted architecture assessment, capability mapping, facilitated JAD sessions, analysed requirements, defined Project Glossary, performed functional, role and GAP analysis, identified services, uncovered data integrity problems, created business case, feasibility study, BRD and other documents, completed business process, workflow and use case modeling in ARIS, for a solution that leveraging AMI infrastructure to collect near real time information to identify power outage/restoration, to provide user with an ability pinging the meter to remotely diagnose power state, to use voltage telemetry for power quality analysis OLENA VITKOVA Tel: 647-***-**** Page 3

OMERS: Consulted on conceptual process engineering, event management, process interactions, functional and service solution design assuring accuracy and consistency of data over entire life cycle of the pension plan CRM solution that used by Customer Service and Call Center Personal and utilized IBM BPM Lombardi solution and Agile methodology LRC (The Ministry of Environment): provided consultancy and check point compliance on business process engineering and BPMN modelling in BlueWorksLive (IBM cloud service), eliciting use cases and designing services to automate industry regulatory application processing and approvals by implementing BPM solution Enbridge Pipeline: Provided strategy and planning for end-to end order-to cash business process execution across multiple business domains and multiple vendor projects for a strategic BPM initiative that covered following areas: Customer Experience, Planning and Scheduling, Capacity Optimization, Supply Chain Transformation, Billing as well as Foundation platform that provided integration with multiple legacy applications. SR. BUSINESS ANALYSIS CONSULTANT, Canadian Institute for Health Information MAR 2011 –MAR 2012 Responsibilities: Led the conceptual design of Health analytic solutions, defined approach for reusable architectural service (SOA) that replaced 15 applications disseminating reports to external health care organizations across Canada, established Canada-wide healthcare data submission standards, facilitated iteration planning with stakeholders, use case and UI design identification and simulation using Blueprint and functional point analysis, logical architecture modeling using Sparx and Zachman framework and based on AODA, workflow modeling, data mapping and processing

Projects: Canadian Patient’s Costs Database implementation, Canadian Joint Replacement Registry upgrade, migrating applications from OC4J to WebLogic, report disseminating service portal SR. BUSINESS SOLUTIONS ADVISOR, Fortis Alberta, Calgary, AB MAY 2009 – DEC. 2010 Responsibilities: Engaged into strategic planning, provided business process, application and organization modeling using ARIS and TOGAF, information level assessment of project level solution architecture designs to ensure portfolio rationalization, risk and benefit analysis; COTS and Cloud solutions evaluation, defined project scope, estimated costs, determined requirements, integrated Business Architecture with the other Enterprise Architecture Domains, provided governance for enterprise models in ARIS Business Designer Projects: SAP supply chain, procurement and inventory optimization project resulted in 20 mln$ decrease in inventory value; the implementation of mobile handheld solution that provided real-time inventory transactions in SAP; Safety Education Program Solution for Fortis Safety Training Centre; Health and Safety Audit SAP module; establishing formal testing process and HP QC enterprise architecture, “as is” and “to be” process modeling to improve outage management and customers notifications process performed by Dispatch and Customer Contact Center ENTERPRISE BUSINESS ARCHITECT, Trican Oil Well Services, Calgary, AB JUN 2008 –MAR 2009 Responsibilities: Having got a detailed understanding of the business process, identified processes and services, performed detailed business diagnosis to determine gaps and opportunities for improvement, identified the system requirements and use cases, shaped functional or IT solutions, recommended roadmaps for the implementation and helped the organization to achieve cost-effective production with increased quality and efficiency; supported the consultants in mandates to implement information system applications, took part in the preparation of strategic plan, facilitated workshops; defined the overall test approach and strategy Projects: Performed Enterprise-level (order to cash) business process modelling for the purpose of ERP selection and implementation; Service Desk Express (SDE - ITIL certified tool) implementation, Avantis fleet management repair and maintenance functionality implementation; Hyperion financial consolidation implementation; documented in UML enterprise distributed data warehouse (more than 1000 interfaces); assisted in creating enterprise wide documents’ templates, glossary and business rules

CONSULTANT, Sierra Systems Inc., Calgary, AB DEC 2006 – MAY 2008 Provided consulting for external clients in support of existing systems and systems under development; included research of business process, data sources and through the entire life cycle - to QA, developed technical proposals including vision, project estimates, project schedules and resource management, requirements’ clarification and documentation, Produced and managed detailed project plan, recommended solutions and obtained client sign off Provided business analysis and consultancy for client’s projects: Alberta Energy and Utilities Board: performed business process modeling; requirements gathering; use case modeling, outlining and detailing for integrated application registry rewrite project - a custom .NET software solution that used OLENA VITKOVA Tel: 647-***-**** Page 4

by EUB wells, facilities, utilities and recourses personnel to process and disposition industry applications and included workflow and document management functionality; assisted in iterative development planning for each iteration based on business priorities and was accountable for quality and timely delivery of requirements to support iteration cycles, de-risking system architecture and requirements-based testing ensuring the automated regression tests do not require re-factoring

WestJet: Completed Remedy (ITIL certified tool) service level measurements reporting requirements elicitation, validation and documenting for 5 different business groups within organization The City of Calgary: selected a Digital Asset Management COTS solution which provided an “all-in-one” approach to managing digital content such as graphics, photographic images, audio files, and video files: analyzed requirements, researched candidate products, evaluated alternatives and recommended solution SR. BUSINESS ANALYST, Yak Telecommunications Inc., Toronto, ON MAY 2005-NOV 2006 Responsibilities: Consulted with stakeholders to develop & document the requirements, identified processes, services and other key aspects in the enterprise business model, identified issues & recommended solution, created an enterprise view; reengineered business process to improve Call Center performance resulted in improving efficiency, reducing response time and operation costs, performed logical data analysis, developed process and UML diagrams, conceptual model information requirements, GUI prototypes, facilitated JAD sessions, acted as a liaison between development team & multiple business users, vendors & senior management stakeholders. Projects: International VoIP services that included: web sign up process, Call Center application, customers’ Portal, Billing system, Business Intelligence reporting, real time interface with the Provisioning system & with various other subsystems. Assisted with other projects such as long distance CRM application, billing & accounting applications, projects automating the internal workflows

SYSTEM ANALYST, Loblaw Companies Limited, Toronto, ON MAR 2004-MAR 2005 Responsibilities Provided technical & functional analysis, develop required system specification documents; assisted in developing enterprise project document standards & templates, researched and recommended UML tool(Sparx), facilitated workshops; provided estimates and feedback to the Software Development Manager for project scheduling purposes, develop required: business process and workflow models, UML diagrams, functional and system specification documents; acted as liaison between developer and end-users to ensure high degree of customer satisfaction, quality and accuracy is maintained through to software release Project: Reengineering legacy financial web-based 3-tiered application that allows creating the systematic billing process to capture monies received from vendors based on some types of incentives and promotional contracts, improve business process & resulted in producing ROI & lower operating costs EDUCATION

MASTER DEGREE IN COMPUTER ENGINEERING

KNURE (Bachelor’s and Master’s degree in computer systems engineering and completion of graduate-level qualifying examination at an equivalent level to an Ontario University (evaluation report #463810 World Education Service) PROFESSIONAL COURSES AND CERTIFICATION

IBM BPM UNIVERSITY

ITIL V.3 FOUNDATION CERTIFICATION

SAP: PROCESSES IN PROCUREMENT, SAP training, Philadelphia FACILITATING CHALLENGING SITUATIONS, Sierra Systems CERTIFICATE “USE CASE MODELLER”, SOFTWARE Testing Lab, INC., Toronto GOVERNMENT SECURITY CLEARANCE

SECRET LEVEL

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