DANIELA ARCINIEGAS

**** ********** ******, ******, ** 30004 • 404-***-**** • acxmav@r.postjobfree.com To Whom It May Concern,

My interest in this position comes from my belief that I have the right combination of relevant experience in customer service, communication skills (written and verbal), high levels of organization and enthusiasm that make me a qualified candidate. I have experience as an Office Manager supervising the office staff and clinicians. I also have customer experience stemmed from my time as an Office Specialist. Through my work experience, schooling and active social life I have developed my knowledge base in several areas. I’ve been very active in health and wellness with a wide knowledge in nutrition and several exercise areas. I graduated from Georgia College & State University’s Community Health Program. As an office manager I’ve learned about the importance of communication, patience and perseverance. High stress and pressure are not uncommon in my field of work and I am therefore entirely capable of performing in any environment. This job opening is something I am very interested in and would truly appreciate any consideration in regards to such an opportunity.

Thank you,

Daniela Arciniegas

DANIELA ARCINIEGAS

acxmav@r.postjobfree.com

404-***-**** (Mobile)

PROFESSIONAL SUMMARY

Experience as a Business Office Manager offering customer care and service experience. Possess experience on recruiting, onboarding and explanation of benefits. Background in leadership, training and strategic planning while meeting the vision of senior leadership. Over two years of experience as an assistant and business office specialist. Payroll experience for over 6 months. Proven ability to be a corporate steward interacting and assisting multiple levels of management and diverse peer groups in visibly high – tempo environments. Passionate about serving others and operational procedures of an organization while assisting in the meeting and exceeding of current goals. AREAS OF EXPERTISE

Customer service

Strategic Planning /

Development

Human Resources

Payroll

Health/Wellness

Microsoft

Recruitment

Oral / Written

Communications (English /

Spanish)

QPR Certified

PROFESSIONAL EXPERIENCE

Business Office Manager April 2016- Present

Amedisys Inc.

Maintaining Accounts Revenue in accordance to company guidelines

Supervising office staff, and making sure all operations are working properly

Ensure appropriate orientation for all new staff

Conduct performance appraisals/reviews as necessary and in compliance with company policy and procedures

Serve as Human Resources liaison in office

Aid in the recruitment process of all office staff Business Office Specialist September 2015 – April 2016 Amedisys Inc.

Maintenance of patient medical records and data as well as the tracking systems for physician’s orders

Interacting with patients and providing them with accurate information regarding their health and appointments

Assists with scheduling

Assists with Business Office Manager duties when Manager is absent

Maintains Office and Medical supply Inventory

Health and Wellness Promotion Intern January 2015-May 2015 Emory Healthcare

Developed the Faculty Staff Assistance Program (FSAP) Nutrition Challenge for Emory employees, with a completion rate of 55%

Developed and implemented numerous fitness, nutrition, and stress management trainings, events, and workshops- including “The FSAP Nutrition Month Challenge” and “walking groups”

Acted as program translator. Handling the Spanish translation for multiple Go Animate videos and wellness promotion

Assisted HR manager with HR files, keeping all files updated, scheduling any TB test/CPR classes for staff/clinicians

Department Chair Office Assistant Fall 2011- 2013

Modern Languages and Culture Department, Georgia College

Acted as staff communication liaison between departments

Translated PowerPoint presentations and organizational documents into English, Spanish, and French

Worked with students to plan and organize their class schedules, as well as answer any questions concerning the Modern Language and Culture Department

EDUCATION

President’s List

Georgia College & State University, Bachelors in Science, 2015 Georgia College & State University, Minor in French, 2015 Centennial High School, High School Diploma, Roswell, Georgia, 2011 ACTIVITIES

Blood Drive Coordinator, American Red Cross Association, 2014 Health Promotion and Event Program Planning, Harrisburg Family Night, 2014

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