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Customer Service Manager

Location:
Coral Gables, FL
Posted:
November 25, 2016

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Resume:

JEANNETTE COLLAZO

** ******* *** #*

Coral Gables, Fl 33134

cel 305-***-**** e-mail acxm7e@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Customer Service • Good communication skills. • Reliable and adaptable • Able to learn new processes in a timely manner • Team worker, committed and responsible • Skilled in matters involving people, what they value, how they can be persuaded or helped PROFESSIONAL EXPERIENCE

Sanchez Galarraga, P.A.

Receptionist. 2016 – Present

The Coia Law Group, P.A. 2014 – 2016

Legal Assistant

Worker’s Compensation

Personal Injury

Integrity Relocations Inc. 2013 –2014

Office Assistant to the President

Accounts Receivables; Responsible for making Company Deposits

Accounts Payable; Send out customers invoices or confirmation of payments

Process documentation for Military Export/Import Shipments

Submit requests for Container retrieval from Port

Assist in all other clerical functions as needed The Continental Group Inc., Miami, FL 2004 - 2013

FRONT DESK MANAGER, the Vue Condominium 2012 -2013 ADMINISTRATIVE ASSISTANT

Brickell Key II Condominium (2008-2012)

The Bentley Bay (2007-2008)

The Sands of Key Biscayne (2006-2007)

Grove Towers Condominium (2005-2006)

Clerical support to Property Manager.

Ongoing update of resident’s data.

Issue notices of violation to residents.

Activated all access devices for active residents

Handle prospective resident’s background checks.

Conduct orientations for new residents.

CLOSING RESEARCH ANALYST A/R DEPARTMENT (2004 - 2005)

Researched Maintenance Accounts; Processed and updated Estoppel requests. EDUCATION AND TRAINING

Universidad de Puerto Rico, Rio Piedras-PR/ Bachelor’s Degree in Liberal Arts, English Major Business Training Institute (MBTI), Santurce, P.R. / Word Processing and Office Procedures Training

Introduction to Finance

Word Processing

COMPUTER SKILLS

Microsoft Windows XP, Outlook, Excel, Internet Savvy LANGUAGES

Bilingual and Bicultural in both English and Spanish REFERENCES AVAILABLE UPON REQUEST



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