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Customer Service Management and Human Resource Skills, motivation and

Location:
Nigeria
Salary:
75,000-100,000
Posted:
November 25, 2016

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Resume:

Dear Sir/Madam

I am a fresh graduate of University for Development Studies, Tamale Ghana, majoring in Development Management with specialization in Human Resource Management. I am exceptional hard working and determined professional seeking an opportunity to succeed in a dynamic, creative, and engaging institution/organization. I am confident that my knowledge, ability and experience allow me to deliver successful results for any institution/organization in a range of management and administrative services, teaching, public speaking, customer service delivery, counselling &mentoring, safety supervision and leadership.

These are my key skills

Excellent communication skills that result in positive interpersonal relationships.

A track record of meeting deadlines and producing accurate result of a high standard.

The capacity to learn and take correction from others

Proficient in Ms Office Application / Elementary Computer maintenance.

Skills in carrying out various duties in the quality control unit and project management.

Knowledge of improving customer service delivery in corporate Nigeria.

Skills at training others on business presentation skills, work motivation, customer relationship and personal branding.

Skills in Identifying Hazards, Safety Inspections, Correcting Hazards and Creating an Effective Safety culture.

Also I'm convinced that I can be an asset in any position requiring hard work, self motivation, team work, enthusiasm and reliability. For additional details regarding my educational background and other experience, please review my attached resume. I will be thankful if you give me a chance of personal interview. I can be reached at +234********** or +234**********

Thank you for your time and consideration.

Yours Sincerely

Ezeikeburu .C. Emmanuel

EZEIKEBURU .C. EMMANUEL

Address: No 6 Glosand Avenue Tedi, Opp Catholic Church,

Amuwo Odufi LGA, Lagos State

Mobile: +234**********, +234********** Email: acxm2p@r.postjobfree.com

CURRICULUM VITAE

Full Name: Ezeikeburu Chidiebere Emmanuel

Date of Birth: 9th July, 1990

Sex: Male

Marital Status: Single

State of Origin: Imo State (Orsu L.G.A)

Nationality: Nigerian

Language Known: Igbo, Ghana Language, and English

Religion: Christian

Occupation: Fresh Graduate and a Motivational Speaker

Health: Very Good

Interest: Reading, Learning, Watching documentary films, net working, Sports, counseling & mentoring, teaching, preaching, writing, speaking in public, coaching and motivating others, traveling and helping others.

Personal Features: Eagerness to learn, Hardworking, Ability to work with little or no supervision, effective communication and good listening skills, creative in leadership roles, Proficient in Ms Office Applications

(Word, Excel and PowerPoint) Internet utilization and Elementary computer maintenance. Skills at counselling, Mentoring, training & development, motivating, and personal branding, ability to work under pressure, respect organizational ethics with high level of integrity, goal oriented. Finally,

Career Ambition: To become one of the top people in my field to work where everyone can refer to, and also to impact the lives of my co- workers positively and also To establish a strong network of support with my employer and customers. Also, to increase the organization’s value and maximize profit by improving the operational efficiencies and maximum utilization for the available resources.

I am a graduate of Development Management majoring in Human Resource Management with a team spirit, positive attitude and time management skills. Keen to apply the field skills acquired at university to an active project. Also I would like to perfect the skills acquired during my industrial training scheme and to grow along with the organisation and become a professional of excellent repute by effectively contributing toward actualizing the goals and visions of the organisation.

The Impact of Single-Sex Schools on Student Academic Performance. A Case Study of three Secondary School in Greater Accra Ghana

Date Institution Qualification

August 2010-August 2014 U.D.S, Ghana BA. Development management

August 2009-November 2011 Act Seminary, Nigeria Diploma. Theology

September 2010-November 2012 Act Seminary, Nigeria BA. Theology

November 2015 Zenith Access Consult Ltd. Cert. Project Management

30th Sept, 2016 Shalom International Computer College Diploma

Oct, 10 2016 Konsult Dynamique Customer Service Delivery

June 2009 Treasure Court College WASSCE (Secondary)

July 2004 A.T. P. S, Umuhu Okabia Primary Certificate

2015-2016 NYSC Discharge Certificate

Certificate in Project Management (Institute of Management) 2015

Professional Diploma in Computer Operation 2016

August 2010 Entrepreneurship Conference at Valley view University.

July 2013 Strategic Management Planning at Ghana Christian University College

August 2011 Leadership Seminar organized by Act seminary

Feb 2014 SPSS Seminar organized by Ghana Christian University College

April 2015 Ministers/ Pastoral and Church workers Conference at GhanaCU

April 2014 Entrepreneurship Seminar at Ghana Christian University College

March 2015 Business Dinner at GhanaCU

November 2016 N.Y.S.C, Safety and Health Management

NYSC SAED Training (Fashion & Designing) November, 2015

January 2016 N.Y.S.C, Customer Relationship Management

INEC Trainee 2015 Kogi State, Okene/Senatorial Election

INEC presiding officer 2015 Kogi State Mopa Natorial/Senatorial Election

1.Student Industrial Work Experience Scheme (SIWES): Ojo Local Government, Lagos State (I.T. Assistant and HRM Duties) May 2013.

Responsibilities

ICT Assistant, Office Attendance

Assist the head Human Resource Officer in carrying out day to day activities

Achievement

Skills in carrying out various office duties: eg. Office attendance, preparing of employee payroll, file arrangement. Etc.

1.Jan 2011-2012 GhanaCU (Mission and Evangelism Director)

Responsibilities

Exhibit leadership and managerial skills in coordinating all community outreach programs of the SRC. Carefully plan all spiritual activities with the help of my Evangelism team.

2.Teaching Service: Okene Sec. Sch, (NYSC) Kogi State. P.M.B. 1003, Okene, Kogi November,2015 – Octorber,2016

Responsibilities

Teach English, Computer and Social Studies to student in JSS1- 3 and SS1 -2

Handle the activities of the school debate club, as the club coach.

Class teacher to SS1A Science Class

Achievements

Developed lesson plans that met individual student needs, made examination question papers in a way to triggered student’s ability to think creatively.

Founded the debate club, Skills development students’ forum.

3.Culture and Tourism CDS group Okene, Kogi State November, 2015 – November, 2016

Position

Secretary

Achievement

Organized debate competition between Boys and Girls in Okene Secondary School Okene, Topic: Promoting entrepreneurship skills among students in Secondary School.

Participated in the successful sensitization of Government day Secondary School on the important of skills acquisition.

Raising awareness on the important of youth empowerment to all secondary schools in Okene, Kogi State.

Write proposals to end up giving us the opportunity to seat one-on-one with the governor of Kogi State and the respected King of Okene Land.

Suggest creative ideas that made us outstanding from every other CDS group.

Maintain accurate minutes and group documentation.

4.Kogi State Mopa Election November 21, 2015

Position

Presiding Officer (PO)

Achievement

Coordinates activities in the voting point

Conducts voter education ahead of Accreditation and voting

Delivers the complete Result sheets and card Reader to the RACO

Certificate of Honor for Commitment and Contribution (OSS, Okene) January 26, 2014

Dr. STEPHEN ASANTI

Dean of School of Development Management

Ghana Christian University College

P.O. Box AF 919 Adenta-Ghana

Telephone: +233*********

Rav. HYACINTH ANI

MD/CEO, Act Seminary Nigeria

PMB 38, Lagos State

Telephone: +234**********

MASTER. EZEIKEBURU .E. LOVEDAY

MD/CEO, Loveday World ancient Enterprise

Nigeria, Lagos State

Telephone: +234***********

I hereby declare that the above mentioned information is correct and true as per my knowledge.

Sign/Date: November 14th, 2016

Ezeikeburu Chidiebere Emmanuel.



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